Search Hotels Near Frisco Heritage Museum, Dallas

"room was very clean and the shower was amazing "

"It okay "

"Clean room, friendly staff"

"Great experience friendly staff!! "

"Rooms were clean and the staff were friendly and helpful. I plan to stay here again in the future. "

"Will stay again "

"Every single person at the desk and at valet were incredibly nice and helpful. The room was excellent. Valet was super quick and easy to use and all the workers were smiling at all times. Elevators were quick and we never had to wait. My only complaint was the breakfast. $15 for a “buffet” of cold eggs, cold potatoes, soggy pancakes, and a piece of sausage. Just go elsewhere for food. Other than that, this place was perfect. "

"I booked a handicap room through Expedia. When we arrived, the man at the desk said that all of the handicap room were full & the one they had me in was not wheelchair accessible. We asked if they have a shower bench that i could use in the bathtub & he said, yes. We said that room would be ok & we could make it work if they had a shower bench. He said, "let me get that ready for you & you can come get it." 😏 So, we go up to the room & my husband went down after quite some time to get the chair. They guess they don't have a chair. It's already being used. (No call up to the room to let us know) The next morning we went to call to the desk to see if it was possibly available & the phone doesn't even have a cord connected to the wall! (Explains why we didn't get a call about the bench... maybe) we stopped at the desk to speak with the manager who was extremely apologetic & tried to make the experience right by moving us to an accessible room for our second night. While my husband went to pack, she discovered that room had a hole in the shower making it inoperable. So, she put us in a different room that has more room, but when we got to the room, it hadn't been cleaned. She has the room cleaned while we left to eat. Luckily, I had my husband with me on this trip or it could have been a very dangerous situation because there were no bars next to the toilet, not enough room to get close enough to the bed, & no way to access the shower. It was a frustrating trip!"

"Absolutely wonderful service and hospitality "