โรงแรมและที่พักสวนอุตสาหกรรมแฟรงคลิน

"Very nice property"

"The room was clean. Everything worked as it should. Breakfast was ready on time and was very good."

"Wished the bathroom was a little cleaner"

"We booked a suite room with a Jacuzzi. When we arrived in the evening, there was no one at the front desk, and we had to wait about 30 minutes before receiving assistance. We were assigned a first-floor room near the employee area and close to the front desk. Throughout the night, I could hear people walking and talking outside as if there were no sound insulation at all. Unfortunately, I was unable to get any sleep. The Jacuzzi also did not work. The front desk staff mentioned that there was a...

"The pool was not open (usually outside pools are open Memorial Day weekend )view out our window was a nasty pool"

"We very much enjoyed our stay. Hotel is very clean and the room was very comfortable and quiet. The location at Patriot Place give you a bunch of dining and shopping options. We had a drink and snack at the hotel restaurant and found it to be very good. All of the staff were great. We will stay here again."

"Very helpful at the desk had a flat tire and took a a bit longer to get the car back. He was kind enough to hold my luggage after I checked out until it was ready! Sewwt guy and lady at the desk! Would highly stay there again coming from New Jersey for Boston!!"

"Great place to stay with kids."

"Pleasant stay"

"Have stayed here several times and it works well for me."

"Room was very clean. our towels were changed everyday, z"

"The room was very nice however, the breakfast didn’t offer milk (other than near coffee) or water. It only had orange juice."

"Everything about my stay was fabulous, I really love the idea of having a full kitchen, except there was no can opener in the kitchen, but compared to other places that I have stayed in, no where compares to this hotel. I needed an early check in and was able to do so with no problem at all. I would recommend the Resident Inn to anyone who is traveling and wants a top notch place to stay. All I can say is, comfortable, clean, quiet, very good breakfast, staff members are very helpful and...

"Our air conditioner was broken, didn’t have a microwave and the pool was supposed to be closed due to chemicals being in there but there was no “pool closed” sign."

"Love the place it was perfect."

"Property very clean and convenient to everything"

"We were two families with kid and stayed two nights. Overall property is really awesome, very clean with a convenient location. Staffs were good and well behaved. Breakfast was nice. Bathroom showers were not good in both rooms. Probably need a change. Also rooms should be cleaned daily even during stay which didn’t happen. Overall all I liked the property and happy with my stay."

"What a wonderful home away from home! The rooms were very spacious and easily accommodated our family of 4. We had a lot of luggage and didn’t feel like we were tripping over them. We were attending two big family events, and the space allowed us all to get ready hassle free. The front desk staff on Wednesday evening and Thursday 5/20-5/21 was the best! All of our needs were met with courteous and prompt attention. The property had a lot to offer, although we didn’t take advantage of them due...

"This hotel is very well kept, it’s always clean and the (front) staff is always pleasant but as for management … DO BETTER. Me and my husband had stayed for one night and due to checking in later in the evening we had a very late dinner. I had taken back my entire meal and placed it in the mini fridge. The next morning we left our room to jump in the pool and when returning to our room before checking out for our stuff the meal was gone. When my husband asked if they had seen it they...