โรงแรมและที่พักสวนอุตสาหกรรมแฟรงคลิน

"Very nice property"

"Nice size room. Ample parking. The continental breakfast was good. The room was clean but smelled musty. They should get rid of the carpet. It was dirty and made the room smell musty."

"Nice space and got a room with a separate bedroom but wasn't cleanest. Everything else was good."

"We booked a suite room with a Jacuzzi. When we arrived in the evening, there was no one at the front desk, and we had to wait about 30 minutes before receiving assistance. We were assigned a first-floor room near the employee area and close to the front desk. Throughout the night, I could hear people walking and talking outside as if there were no sound insulation at all. Unfortunately, I was unable to get any sleep. The Jacuzzi also did not work. The front desk staff mentioned that there was a...

"Great property but TV was not working."

"The room was immaculate, comfortable bed & nice bathroom. The restaurant was very good, great menu for breakfast. Nice bar area. We used the pool several times, clean, good temperature. We enjoyed our stay & plan to stay there again when in the area."

"Very helpful at the desk had a flat tire and took a a bit longer to get the car back. He was kind enough to hold my luggage after I checked out until it was ready! Sewwt guy and lady at the desk! Would highly stay there again coming from New Jersey for Boston!!"

"Great place to stay with kids."

"Desk clerk was spot on in giving us public transportation directions to Fenway Park!"

"Have stayed here several times and it works well for me."

"I want to address a concern regarding the treatment I received from the night staff. The attitude and dismissiveness were unprofessional and unnecessary. When a guest asks a question, they should not be met with sarcasm or hostility. Being questioned about whether I have a room key while I am clearly checked in was inappropriate and disrespectful. Additionally, the condition of my room was unacceptable. Finding a used item left behind by a previous guest is extremely concerning, and it raises...

"The smell was horrible. The hallway rugs were disgusting! Very sketchy looking. I would not recommend staying here!!"

"Everything about my stay was fabulous, I really love the idea of having a full kitchen, except there was no can opener in the kitchen, but compared to other places that I have stayed in, no where compares to this hotel. I needed an early check in and was able to do so with no problem at all. I would recommend the Resident Inn to anyone who is traveling and wants a top notch place to stay. All I can say is, comfortable, clean, quiet, very good breakfast, staff members are very helpful and...

"The property was cleaned, breakfast needs more varieties, staff was great, and a lot of parking."

"The room was clean and spacious , the staff is accommodating and friendly. Pleasant stay great hotel!!"

"Breakfast was great. 24/7 coffee was a great perk. "

"We were two families with kid and stayed two nights. Overall property is really awesome, very clean with a convenient location. Staffs were good and well behaved. Breakfast was nice. Bathroom showers were not good in both rooms. Probably need a change. Also rooms should be cleaned daily even during stay which didn’t happen. Overall all I liked the property and happy with my stay."

"What a wonderful home away from home! The rooms were very spacious and easily accommodated our family of 4. We had a lot of luggage and didn’t feel like we were tripping over them. We were attending two big family events, and the space allowed us all to get ready hassle free. The front desk staff on Wednesday evening and Thursday 5/20-5/21 was the best! All of our needs were met with courteous and prompt attention. The property had a lot to offer, although we didn’t take advantage of them due...

"Great place, very clean respectful staff. The pool a jacuzzi was great too. Close to stores an gas station which was very convenient."