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Best Western Plus Welcome Hotel Frankfurt

4.0 star property
Pet-friendly hotel connected to the convention centre in Frankfurt with a full-service spa

Choose dates to view prices

In the heart of Innenstadt II, Best Western Plus Welcome Hotel Frankfurt offers a blend of luxury and comfort. Relax at Softwellnessbereich spa, enjoy lunch at View restaurant, or unwind with a drink at the bar. With free in-room WiFi, a gym for fitness enthusiasts and business center for productivity-seekers alike. A 24-hour front desk ensures your stay is seamless while guests rave about the helpful staff.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Gym
  • Pet-friendly
  • Breakfast available
The current price is ฿2,344
฿2,658 total
includes taxes & fees
30 Nov - 1 Dec

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Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | 1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | 1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 Single Bed

Superior Room, 1 Single Bed | 1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 Single Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Single Room

1 bedroom, premium bedding, in-room safe, desk

Superior Single Room

  • Sleeps 1

View all photos for Superior Twin Room

1 bedroom, premium bedding, in-room safe, desk

Superior Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

View all photos for Junior Suite

1 bedroom, premium bedding, in-room safe, desk

Junior Suite

  • Sleeps 2

View all photos for Business Double Room

1 bedroom, premium bedding, in-room safe, desk

Business Double Room

  • Sleeps 2

Junior twin Suite

  • Sleeps 2

View all photos for Junior double Suite

Living area | 33-inch flat-screen TV with cable channels

Junior double Suite

  • Sleeps 2

View all photos for Superior Queen Room

1 bedroom, premium bedding, in-room safe, desk

Superior Queen Room

  • Sleeps 2

View all photos for Skyline Category, 1 Queen Size Bed

Skyline Category, 1 Queen Size Bed | 1 bedroom, premium bedding, in-room safe, desk

Skyline Category, 1 Queen Size Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Room, 2 Twin Beds (with Sofabed)

Junior Room, 2 Twin Beds (with Sofabed) | 1 bedroom, premium bedding, in-room safe, desk

Junior Room, 2 Twin Beds (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Single Beds

Queen Room

  • Sleeps 2

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฿2,499 total
includes taxes & fees
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About the area

Map
Leonardo-da-Vinci-Allee 2, Frankfurt, HE, 60486

What's nearby

  • Frankfurt Trade Fair - 8 min walk - 0.7 km
  • Congress Center Messe Frankfurt - 18 min walk - 1.6 km
  • Festhalle Frankfurt - 3 min drive - 2.1 km
  • Skyline Plaza - 3 min drive - 2.4 km
  • Römerberg - 6 min drive - 4.4 km

Getting around

  • Leonardo-da-Vinci-Allee Tram Stop - 1 min walk
  • Frankfurt am Main West Station - 18 min walk
  • Frankfurt Airport (FRA) - 16 min drive

Restaurants

  • ‪Paul and Tim - ‬11 min walk
  • ‪Rosticceria - ‬16 min walk
  • ‪Restaurant Veranda - ‬13 min walk
  • ‪Lagom Café - ‬10 min walk
  • ‪Restaurant Stremma - ‬13 min walk

About this property

Best Western Plus Welcome Hotel Frankfurt

Upscale hotel near Frankfurt Trade Fair
Located close to Congress Center Messe Frankfurt, Best Western Plus Welcome Hotel Frankfurt provides a terrace, dry cleaning/laundry services and a bar. Take some time to relax at the on-site spa. The on-site restaurant, View, serves lunch. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a gym and a business centre.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a lift
  • A 24-hour front desk, a computer station and luggage storage
  • Secured bike storage, concierge services and smoke-free property
  • Guest reviews say good things about the helpful staff and overall condition
Room features
All 173 rooms boast comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • 33-inch HDTVs with cable channels
  • Wardrobes/cupboards, heating and daily housekeeping

Similar properties

Bar (on property)

Scandic Frankfurt Hafenpark

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 936 reviews
The price is ฿2,649
฿2,984 total
includes taxes & fees
30 Nov - 1 Dec
Scandic Frankfurt Hafenpark

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 24 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Mellis
  • View

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,358 square feet of conference space
  • 6 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Hand-held showerhead
  • Handrails in stairways (112 centimetre high)
  • Height-adjustable showerhead
  • Lift (84 centimetre wide door)
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)

Entertainment

  • 33-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Covered self-parking fee: EUR 25.00 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: EUR 10 per person, per day and includes use of: sauna; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Welcome Frankfurt
Welcome Hotel Frankfurt
Welcome Hotel Frankfurt
Best Plus Welcome Frankfurt
Best Western Plus Welcome Hotel Frankfurt Hotel
Best Western Plus Welcome Hotel Frankfurt Frankfurt
Best Western Plus Welcome Hotel Frankfurt Hotel Frankfurt

Frequently asked questions

Is Best Western Plus Welcome Hotel Frankfurt pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Best Western Plus Welcome Hotel Frankfurt?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Welcome Hotel Frankfurt on 30 Nov 2025 start from ฿2,343.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus Welcome Hotel Frankfurt?

Self-parking is available for EUR 25.00 per night.

What time is check-in at Best Western Plus Welcome Hotel Frankfurt?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Best Western Plus Welcome Hotel Frankfurt?

Checkout is at 11 AM.

Where is Best Western Plus Welcome Hotel Frankfurt located?

Located in Bockenheim, this spa hotel is within 1 mile (2 km) of Rebstockpark, Frankfurt Trade Fair and Congress Center Messe Frankfurt. Festhalle Frankfurt and Financial District are also within 1 mile (2 km). Leonardo-da-Vinci-Allee Tram Stop is only a 2-minute walk and An der Dammheide Tram Stop is 7 minutes.

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Reviews

Best Western Plus Welcome Hotel Frankfurt Reviews

8.2

Very good

9.0

Cleanliness

7.2

Location

8.2

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 323 out of 808 reviews
Rating 8 - Good. 322 out of 808 reviews
Rating 6 - Okay. 101 out of 808 reviews
Rating 4 - Poor. 40 out of 808 reviews
Rating 2 - Terrible. 22 out of 808 reviews

Reviews

10/10 Excellent

KANSEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel good access and clean and good staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rizkallah

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a couple of nights. Value for money perfect.
Stayed 1 night in Mar 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place but construction on some side of the hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient
Stayed 2 nights in Jun 2024

8/10 Good

Zana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
God sted men dor lille double seng
Stayed 1 night in Jul 2024

6/10 Okay

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Clean and New, but watch the check in and parking

Couldnt check in on the first day as receptionist has no idea how to do it. Was on the phone asking colleague and showing screen via video call. After 10 minutes got bored of waiting and requested my key so I could go to the room. Also, parking is very expensive 75 euro for 34 hours parking. The first 25 euro was incurred for the firt "day" although I arrived at 10:30 at night. Hotel is clean and new, although not sure what the "Plus" refers to in the name. It is a standard Best Western.
Stayed 2 nights in Mar 2025

4/10 Poor

Surpreet

Disliked: Cleanliness, amenities, property conditions & facilities
Found a needle in the bed. The bedsheet was not changed, after asking them to. It was already dirty, when we arrived at the hotel. After telling the staff about it, they said the housekeeping is not here anymore and they can’t do anything about it. We were there for 2,5 days and I slept without a blanket. The only nice person in the staff, was a young, tall boy in the early shift and the indian guy in the night shift.
Stayed 2 nights in Apr 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
The stay was OK, but I will not come back to this hotel again. Here is what I don't like: The room is very small, and noisy as it's on the street side that is busy with lots of traffic. There is only one bottled water, which is for the first day; they don't give bottled water afterwards. The room will not be cleaned unless requested by turning on the sign for cleaning, which should be the opposite. There is no body lotion. The night light is too bright. The bed is too small. They refused to cancel and refund for early cancellation.
Stayed 4 nights in Sep 2024

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prima kamers, goede bedden, netjes. Vriendelijk personeel. Ontbijt is prijzig voor gezin met grote kinderen. Gelukkig ook bakker om de hoek. Parkeren kan in garage onder hotel, wel tegen betaling. Verder nette omgeving van hotel, in nieuwbouwwijk. Goed te bereiken vanaf snelweg.
Stayed 1 night in Jul 2025

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good here
Stayed 1 night in Apr 2025

8/10 Good

SEYED-MOHAMMAD

Liked: Cleanliness, staff & service, property conditions & facilities
room was very too small . other than that everything was great
Stayed 1 night in Jun 2025

2/10 Terrible

Sebastian

Am 03.06. habe ich meinen Stornierungswunsch mitgeteilt und bis heute keine Antwort oder Erstattung bekommen.
Stayed 1 night in Jun 2025

6/10 Okay

Lokesh

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Zero courtesy, un experienced checkin staff - night . Broken safes and coffee machine and cold plus stale breakfast.Asked for baby milk and got denied.Had to walk 30 minutes at 1 am to get milk.I don’t recommend this place even for free.
Stayed 1 night in Jun 2025

6/10 Okay

Roberto

Liked: Staff & service, amenities, property conditions & facilities
Hotel bom mas o quarto bem pequeno , vc escuta um pouco dos barulhos da rua mas bem pouco e nada que te atrapalhe , o cafe da manha é muito bom com bastante opções !
Stayed 1 night in Jun 2025

8/10 Good

Ruben

Liked: Cleanliness, amenities, property conditions & facilities
Hotel und Zimmer gut. Preis - Leistung passt. Parkplatz im Hotel zu teuer und in der Umgebung gibt es kaum Parkplätze (Wohngebiet). Straßenbahn vor der Tür, so dass man auch gut mit den öffentlichen Verkehrsmitteln weg kommt.
Stayed 1 night in Jun 2025

6/10 Okay

Bernd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Überall schwarzer Schimmel in der Dusche und was ich so gar nicht nachvollziehen kann: der im Fernseher vorhandene Sleep Timer ist durch die Hotel-Software geblockt. Sonst sind die Zimmer okay.
Stayed 1 night in Jun 2025

4/10 Poor

Guillaume

Liked: Cleanliness
Disliked: Staff & service
Arrivé, à l’hôtel pour un séjour de 2 nuits, la suite pour 4 personnes n’étaient pas prête. Nous nous sommes retrouvés dans 2 chambres séparées dont une d’un standing inférieur, mais surtout à deux étages distincts. Le deuxième jour, nous avons pu bénéficier de la chambre convenue, mais une réceptionniste nous a réveillé à 7h afin de nous demander de nous acquitter de la chambre. L’hôtel n’est pas mal mais l’expérience catastrophique. Un dédommagement a tout de même été proposé, le stationnement pour les 2 jours a été offert dans le parking de l’hôtel.
Vue de la chambre réservée
Vue de la chambre fournie pour la première nuit
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 2 nights in Apr 2025

10/10 Excellent

Amit

Liked: Amenities, property conditions & facilities
Best Western Plus Hotel ist sehr gut.
Stayed 1 night in Feb 2025

10/10 Excellent

Jamil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel mit freundlichem Service und sauberen, komfortablen Zimmern. Perfekte Lage und rundum gelungener Aufenthalt!
Stayed 2 nights in Feb 2025

6/10 Okay

Umar

Liked: Cleanliness, staff & service
Overall not a pleasing experience. A very basic hotel for the price.
Stayed 4 nights in Jan 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal zum Übernachten mit Frühstück
Stayed 2 nights in Dec 2024

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr ruhig gelegenes Hotel Nähe Autobahn. Tolle Verkehrsanbindung ÖPNV. Überragendes Frühstück. Zimmer hätten einen Touch größer sein können. Super Freundliches Personal.
Stayed 1 night in Nov 2024

10/10 Excellent

Ryotaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception, the e-mail responses, the room cleaning, etc. were all better than other hotels I've stayed at, and I felt the hospitality. Next time I stay in Frankfurt, I'll definitely use this hotel again.
Stayed 2 nights in Oct 2024

8/10 Good

GAYRAJ

Does not look like a 4* hotel
Stayed 5 nights in Oct 2024