Standard Room, 1 King Bed, Accessible, Non Smoking | Desk, free WiFi, bed sheets
Check availability

Reviews of Motel 6 Benbrook, TX - Fort Worth

2 out of 5
Motel 6 Benbrook, TX - Fort Worth
8601 Benbrook Hwy, Benbrook, Fort Worth, TX

Reviews

7.2

Good

Rating 10 - Excellent. 125 out of 391 reviews" "
Rating 8 - Good. 114 out of 391 reviews" "
Rating 6 - Okay. 65 out of 391 reviews" "
Rating 4 - Poor. 41 out of 391 reviews" "
Rating 2 - Terrible. 46 out of 391 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Van

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine
Stayed 2 nights in May 2024
Response from Mgmt on 12 May 2024
Thank you for the kind words

8/10 Good

Joerg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TV service was not constantly available. Reason unknown.
Stayed 3 nights in May 2024
Response from Mgmt on 7 May 2024
Sorry for your disappointment

6/10 Okay

Derail

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Need to serve breakfast and make sure all microwaves work in rooms we had to be moved into another room
Stayed 2 nights in Apr 2024
Response from Mgmt on 1 May 2024
Thank you for sharing this with us we Will make it right

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was adequate. It was a bit noisey, but expected on the highway. Thank you.
Stayed 3 nights in Apr 2024
Response from Mgmt on 24 Apr 2024
Thank you for the kind words

10/10 Excellent

Sara

Stayed 1 night in Mar 2024
Response from Mgmt on 12 May 2024
Thank you for the kind words

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time visiting this property. It's clean and the staff is always so pleasant. I highly recommend this place. You want be disappointed. 😊👍
Stayed 1 night in Apr 2024
Response from Mgmt on 24 Apr 2024
Thank you for the kind words

8/10 Good

Rodney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish they had a breakfast option. Other then that, it was a good experience.
Stayed 3 nights in Apr 2024
Response from Mgmt on 14 Apr 2024
Thank you for the kind words

8/10 Good

Tyler

Travelled with family and small children
Liked: Amenities
Overall the property was nice, rooms were very clean, and well maintained. On the first night of our stay the room next to us had a loud barking dog, asked the desk to please speak with them and after speaking to 4 people they finally understood me, believe there was a possible language barrier. On our last night about 2 rooms down it sounded like some adults fighting like cats and dogs, informed the guest because it was about 1am and the desk lady stared at me like she didn’t understand a word I said, I just gave up and went to bed, they yelling and screaming went of for about another 45 minutes and stopped, as far as the property it was a nice area to stay, as far as peace and quiet on the stay that could have been better.
Stayed 4 nights in Apr 2024
Response from Mgmt on 12 Apr 2024
Thank you for the sharing your thoughts have a blessed day

8/10 Good

Amber

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Doesn’t need to have $50 despoit
Stayed 1 night in Mar 2024
Response from Mgmt on 4 Apr 2024
Thank you for the kind words

4/10 Poor

Phyllis

Travelled with partner
Liked: Staff & service
Room to small, no microwave
Stayed 5 nights in Mar 2024
Response from Mgmt on 3 Apr 2024
Sorry for disappointing stay

8/10 Good

Jesus

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Mgmt on 3 Apr 2024
Thank you for the kind words

4/10 Poor

Barbara

Liked: Cleanliness, property conditions & facilities
I didn't like that the people in room 225 kept arguing and banging on the walls and slamming doors. I couldn't get to sleep at all.
Stayed 1 night in Mar 2024
Response from Mgmt on 25 Mar 2024
Sorry for your bad stay but some people are not very considerate about where they are once again so sorry

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check-in with a minimal incidentals charge. Clean rooms with updated decor and windows that actually open. All rooms have interior entrances. Interior corridor/hallway has low ceilings and feels/smells older that the rooms themselves. Elevator is creaky and kind of small
Stayed 1 night in Mar 2024
Response from Mgmt on 23 Mar 2024
Thank you for the kind words

10/10 Excellent

Krystal

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Mgmt on 17 Mar 2024
Thank you for the kind comments

10/10 Excellent

Fredricka, Shreveport

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property
Stayed 2 nights in Feb 2024
Response from Nancy Y. on 5 Mar 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Samme

Stayed 1 night in Feb 2024
Response from Brand Experience Team on 27 Feb 2024
Hi Samme,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

8/10 Good

Mark B

Business traveller
Friendly staff, very noisy all the time. Toilet broken immediately upon arrival. The staff offered to change me to a different room but I just kept the broken toilet.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 20 Feb 2024
Hi Mark B, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Very nicely arranged clean room! Great bathroom and large unique shower shape! Like the central heat and air! Bed very comfortable!
Stayed 1 night in Feb 2024
Response from Mgmt on 5 Feb 2024
Thank you for the kind words

8/10 Good

Nathaniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasantly surprised at the cleanliness and overall feeling of safety. It was noisy though. We heard every vehicle that drove by, every conversation in the hallway, and every door shut down the hall.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 29 Jan 2024
Hi Nathaniel, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is close to my husband’s job. He stayed there due to weather conditions. He said there were a few ambient noises, but nothing horrible. The room was clean, staff were nice and he was able to avoid driving in potentially dangerous weather since he was on-call. He said the bed was comfortable. The only complaint was that there wasn’t a complimentary breakfast, but he was able to get breakfast at work.
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 29 Jan 2024
Hi Steve,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

10/10 Excellent

Terrance

Stayed 2 nights in Jan 2024
Response from rc on 6 Mar 2024
Thank you

10/10 Excellent

D'Angelo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from rc on 6 Mar 2024
Thank you

10/10 Excellent

Kenya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

john

Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a good experience i cone hegetgorsonemetine
Stayed 2 nights in Dec 2023

10/10 Excellent

Somkhit

Stayed 1 night in Dec 2023

8/10 Good

Carl

Stayed 1 night in Dec 2023

10/10 Excellent

Crystal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 20 Dec 2023
Hi Crystal,Thank you for the excellent rating!! Maz K.#Team6

8/10 Good

D'Angelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, and cost effective.
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 7 Dec 2023
Hi D'Angelo,Thank you for positively rating your stay!!Lilith#Team6

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2023
Response from Mgmt on 28 Nov 2023
Thank you

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Basic, but very nice and clean! Changed my mind about staying at a Motel 6. I will definitely give this chain another try. Wish they had hair dryers though!
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 1 Dec 2023
Hi Brenda, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Mark

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Nov 2023
Response from Mgmt on 24 Nov 2023
Thank you

10/10 Excellent

Nova

Stayed 1 night in Nov 2023

8/10 Good

Yesenia

Stayed 1 night in Oct 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Mgmt on 24 Nov 2023
Thank you

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Mgmt on 24 Nov 2023
Thank you

6/10 Okay

Jevgeni, Bristol

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Average property, you get exactly what you paid for. Room was clean, slightly dated but it wasn’t a problem. Smell of the weed in the hallway, despite no smoking sings. Reception staff was friendly and looked after my parcel for me as it’s arrived early.
Stayed 6 nights in Nov 2023
Response from Brand Experience Team on 20 Nov 2023
Hi Jevgeni,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

D'Angelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 20 Nov 2023
Hi D'Angelo,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 Terrible

Teri

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Mgmt on 24 Nov 2023
Sorry

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest Motel 6, friendly staff
Stayed 1 night in Nov 2023
Response from Mgmt on 6 Nov 2023
Thank you for the kind words

6/10 Okay

Ryan

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service
The room was mostly clean other than some dried bloody boogers on the wall. The lobby smelled like cigarette. The second floor reeked of marijuana. I brought this to their attention, and they acted like it was no big deal. My remote for the tv didn't work and the lady at the desk told me there was no one there that could help me. They required a pet deposit in cash. Basically, you get what you pay for. Cheap hotel, cheap service.
Response from Nancy Y. on 6 Nov 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Hotel nothing fancy but very clean and a great price. Will stay again.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 6 Nov 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

A

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a 2 night stay planned and paid for. Only stayed one night. That’s how I felt about the stay.
Stayed 2 nights in Oct 2023
Response from Jessica on 22 Oct 2023
So sorry for your disappointment

4/10 Poor

Erin

Stayed 2 nights in Oct 2023

2/10 Terrible

Carol

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was not as listed. Its old run down. Service was horrible and rude and never at the desk when needed. Beds were very hard. Had to pull sheets off the bed due to having stains on sheets. Bugs!!!! Giant in bathroom. Then while attempting sleep had 2 crawl on us so didnt get any sleep. Informed manager of all issues when we checked out early and all he said was nothing he could do just part of staying in a hotel. Also was not Informed elevator was broken til after he put us in a room on the 3rd floor which was very hard. I want a refund and will be contacting motel 6 corporate.
Stayed 1 night in Oct 2023
Response from Jessica on 22 Oct 2023
Si sorry for your disappointment

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
The first day I was put in room 120 and it was noisy from something running. So I moved on the other side at 322 and it was nice and quiet. I have one complaint. I bring a black light and check the sheets. They were all clean but they had old stains in them and they should have been thrown away. This is what you get when you go cheap.
Stayed 4 nights in Oct 2023
Response from Brand Experience Team on 24 Oct 2023
Hi Paul, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 Terrible

Sandra

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Oct 2023
Response from Rc on 18 Oct 2023
Sorry for your dissatisfaction will try to improve

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was a decent stay. The location is nice especially for the Benbrook area. My rooms bathroom fan/vent didnt operate, and was holding on for dear life. But the room was comfortable. The toilet clogged and when I let the front desk know they offered only for me to come get the plunger. Not sure where the customer service goes in that part. Other than that it was a great stay. Great location.
Stayed 1 night in Oct 2023
Response from Rc on 18 Oct 2023
Thank you for the kind words

10/10 Excellent

David

Stayed 1 night in Oct 2023
Response from Rc on 15 Oct 2023
Thank you for the kind words

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 1 night in Sep 2023
Response from Rc on 16 Sep 2023
Thank you for the kind words