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Reviews of Comfort Suites Roanoke - Fort Worth North

2.5 out of 5
Comfort Suites Roanoke - Fort Worth North
801 Byron Nelson Blvd, Roanoke, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 406 out of 805 reviews" "
Rating 8 - Good. 254 out of 805 reviews" "
Rating 6 - Okay. 81 out of 805 reviews" "
Rating 4 - Poor. 34 out of 805 reviews" "
Rating 2 - Terrible. 30 out of 805 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Zella

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
We didn’t get our points for the stay from the facility.
Stayed 1 night in May 2024

8/10 Good

SABAS

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2024

4/10 Poor

Kelly

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Beds and sofa beds are very old and uncomfortable. Bedding isn't adequate for adults. Carpet in rooms need replacing. It could use a good remodeling. We didn't get any breakfast because the hotel was completely full and they were not replenishing much of the content.
Stayed 2 nights in Apr 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Colby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1
Stayed 1 night in May 2024

6/10 Okay

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet place in a good location. It was a good value!
Stayed 1 night in Apr 2024

10/10 Excellent

Holly

Liked: Amenities
It was conveniently close to Dr.Phil. Clean. Lots of space. Outdoor Pool area is nice. Breakfast was typical, good enough. I wish hotels still stocked the mini fridge.
Stayed 1 night in Apr 2024

4/10 Poor

Stephanie

Travelled with family, Travelled with pets
Disliked: Amenities, property conditions & facilities
Could hear other people walking upstairs. Needs a good refresh.
Stayed 2 nights in Apr 2024

4/10 Poor

Ginger

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Kamisha

Stayed 1 night in Apr 2024

4/10 Poor

John and summer

Travelled with family
Disliked: Cleanliness
Property is old and wasn’t kept clean
Stayed 1 night in Apr 2024

8/10 Good

Kelli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pull out sofa and the floor had red stains on them. Not sure what the stains were but there was a lot.
Stayed 1 night in Apr 2024

8/10 Good

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed over night during a cross country trip with kids. Didnt get to try breakfast or anything else since one kid developed flu before we arrived. Room was nice and spacious. Hotel and surrounding area looked nice. Would stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
The ease of checking in
Stayed 1 night in Apr 2024

6/10 Okay

Joshua

Liked: Cleanliness
Stayed 6 nights in Apr 2024

8/10 Good

MICHELLE

Liked: Cleanliness
Stayed 3 nights in Apr 2024

10/10 Excellent

Yanitza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the area and the quiet atmosphere.
Stayed 5 nights in Mar 2024

8/10 Good

Leah

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast. Clean.
Stayed 2 nights in Mar 2024
Response from Karl on 25 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Roanoke - Fort Worth North. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Rajesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and professional staff. I had a comfortable stay. Thanks
Stayed 2 nights in Feb 2024
Response from Karl on 6 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Roanoke - Fort Worth North.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff.
Stayed 1 night in Feb 2024
Response from Karl on 18 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Roanoke - Fort Worth North. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Karl on 6 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Roanoke - Fort Worth North.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Dec 2023
Response from Karl on 6 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Roanoke - Fort Worth North.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Austin

Stayed 1 night in Feb 2024
Response from Karl on 6 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Roanoke - Fort Worth North.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Jene, Sturgis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Karl on 6 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Roanoke - Fort Worth North.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

8/10 Good

Kandace

Travelled with partner
Sliding door mirror was broken at the bottom Extra blanket had a hole in it and looked very worn Staff was very helpful and friendly Inside of hotel was nice and clean but parking lot area was a bit sketchy upon first impression Since I am familiar with the area and know it’s safe I was ok, but outsiders may not feel as welcome and safe
Stayed 1 night in Feb 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

Adam

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
No real complaints. Worth it for the price I paid. But room could be a bit cleaner. Overall, I would rate this hotel as good, not excellent.
Stayed 1 night in Feb 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

tate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

6/10 Okay

Vu

Travelled with family
Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING
This hotel has been the best we have stayed in when visiting the area. We are in the area several times a year. I have been in the cleaning industry for 25 years 4 of which was in housekeeping management for a 266 room full service hotel in Wyoming. The only issue I found was under the soap dish in the tub (that area is often overlooked) while soaking in a nice hot bath. This hotel will be our go to hotel when we are up there for NASCAR or even the casino (58 miles away) in Oklahoma
Stayed 2 nights in Dec 2023

10/10 Excellent

Lezlie

Stayed 1 night in Dec 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely going back
Stayed 3 nights in Dec 2023
Response from Karl on 18 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Roanoke - Fort Worth North.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet clean room. No traffic noise and close to highway.
Stayed 1 night in Dec 2023
Response from Karl on 18 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Roanoke - Fort Worth North.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

2/10 Terrible

Tyler

Stayed 2 nights in Dec 2023

6/10 Okay

Alan

Business traveller
The lighting in the bathroom is to low . No towel racks in bathroom
Stayed 5 nights in Dec 2023
Response from Karl on 11 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Roanoke - Fort Worth North.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

6/10 Okay

Roger

Travelled with family
Liked: Staff & service, room comfort
Most of the breakfast items were out, beds have seen there better days and the hotel room smelled musty.
Stayed 1 night in Dec 2023
Response from Karl on 11 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Roanoke - Fort Worth North.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

8/10 Good

patrick

Parking
Stayed 2 nights in Dec 2023

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will stay here again. It was very clean, inviting, convient, and great over all.
Stayed 1 night in Dec 2023

10/10 Excellent

Jeremy

Stayed 1 night in Dec 2023

10/10 Excellent

Wendy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here several times and have been very satisfied with the rooms. Will continue to choose this hotel in future travel.
Stayed 1 night in Nov 2023

6/10 Okay

Marcos

Travelled with family
Liked: Cleanliness, staff & service
I liked the cleanliness of the room, the service. But the breakfast was horrible, without much choice and we had breakfast accompanied by several flies. Honestly, it wasn't a good experience
Stayed 3 nights in Nov 2023

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say anything negative about my stay. Parking was fine, lobby was clean and neat and well designed and staff was great. I got there early on Thanksgiving day and was hoping to watch the first football game in the lobby. I was given the key to another room to watch the game and when it was over, I went to my room at 3 pm. Very impressed of the quality of the room for the price. I was also impressed with the selection of real dinners and snacks for purchase and I decided to not go out to dinner and just stay in my room watching football and John Wick and eating some decent frozen meals. I'm very noise sensitive and their windows are double-pane so very quite. The place does not back up to any major freeway or busy streets which is one big reason I chose this hotel.
Stayed 1 night in Nov 2023
Response from Karl on 27 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Roanoke - Fort Worth North. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. .We hope to see you again soon

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were polite and the outside hot tub was nice with the cooler temperatures.
Stayed 1 night in Nov 2023
Response from Karl on 27 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Roanoke - Fort Worth North. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. .We hope to see you again soon

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty comforter on bed
We had a dirty comforter, but it was replaced with a fresh one immediately.
Stayed 2 nights in Nov 2023
Response from Karl on 27 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Roanoke - Fort Worth North. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. .We hope to see you again soon

6/10 Okay

William

Stayed 5 nights in Nov 2023
Response from Karl on 27 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Roanoke - Fort Worth North. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. .We hope to see you again soon