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"It wasn’t unnecessarily UNCLEAN but we did have a spider in our bathroom and after doing some research, it ended up being a brown recluse! We killed it and took it to the front desk to show them and I think their response was a little disappointing because of the severity of the type of spider was., they said that they would let me manager or someone higher up than the lady behind the desk, and they will get back to us. That was the first night. We checked out two days later and I had heard nothing from anyone. We brought it back up to a different staff member that was there when we checked out, and they replied to the same thing. But was nice enough to give us a very small discount, which is not what we were looking for. I thought they would at least offer to change our room come to find out they did not have the room we had purchased available. So if we would have switched rooms, it would be a downgrade. Which honestly the Lives of my husband, solving my children are worth a downgrade to know, and be comfortable that there was no brown recluse spiders in our room. They didn’t seem to know the severity of what we had found, and I explained it to the lady behind the desk and she was shocked. As we do appreciate the small discount we just wanted to be shown that someone cared about our children and how deadly those spiders are. Other than being on guard every time we unfolded a towel or sat anywhere honestly, the property was amazing and perfect for our trip!"

"Awesome location "

"everything great"

"Great breakfast, nice pool area, large parking garage and friendly staff. "

"It was a nice hotel and staff was very nice. Didn’t visit the pool. It was busy most of time. "

"No automatic opener on the double set of doors in building B, making it impossible to load in anything large. Horrible cool/blue light bulbs on the bedside tables. Sink no bigger than my hand. Zero noise proofing—the sounds of the people walking upstairs was a deep bass boom. Cockroach on the floor on my way out."

"Overall, it was a very dingy stay. ✅ Sheets had an odd smell ✅ Computer chair in the room was extremely tattered (looked like they got it out of a dump) ✅ Incredibly cramped bathroom (I'm not a huge-sized-person) ✅ Chipped floor panels throughout the room ✅ Rips in the shower curtain ✅ Very bare minimum amenities within the room ✅ Don't let them having a gym fool you, its very cramped and cluttered ✅ Card to enter the room took several tries to get the door open 🌟 The staff was pleasant (only good thing)"

"Nice"

"The hotel is located is a great area. There are restaurants near by and shopping centers. The is a mall across near. Also, Dallas has a Tea Party bus called Tea Around Town and it gives a short tour of the downtown Dallas area while tasting teas and snacking on finger foods. It's a great experience."