โรงแรมและที่พักในฟลอเรนซ์

"I asked Belterra to give us a voucher since our daughter's golf tournanment for Saturday, 4/18 was canceled due to weather. I did not expect a refund. And she will play many tournaments here over the next several years. I did not receive a reply. That just isn't good business...you took my money, I didn't stay there and not even a courtesy reply...thumbs down"

"We’ve stayed in the past, this time it seemed off. The room kind of had a smell. This bed not as good as last year at this time. Maybe just an off day."

"Breakfast spread was very good. Bed and bed linen were excellent. very clean room. Great to have a fridge and microwave."

"Beautiful location overlooking the river. Staff was very friendly. Mattress could be replaced. It sinks in the middle quite a bit. It was ok for a night, but would have been rough any more than that. Otherwise, we really enjoyed our stay!"

"It was clean as it’s fairly new. Beds were hard. The meat selection was cold on the breakfast bar. Nice waffle machines. Come on though $13 for a pint of ice cream is just price gouging. "

"The room was clean, comfy, and cozy, the breakfast was amazing and we had a great stay."

"Staff was super friendly!"

"Yes"

"Our stay was great. Good communication, house had everything we needed, great play area in the garage. "

"I am a disabled veteran with mobility issues, as I pulled into the lot there was one handicap spot left that I thought I would take but as I pulled around the row of cars the night shift desk clerk parked there before I got there. I found another spot much farther away, as I walked towards the door I noticed the the car that parked in the handicap spot did not have a placard or handicap plate and the 20 something year old jumped out of the car and ran and I do mean ran into the building. I went...

"The best breakfast I've ever had at a hotel."

"Everything was great!"

"friendly staff, clean"

"This is a wonderful space to stay. Each section has been throughly constructed to ensure a pleasant stay and meet your needs. We very much enjoyed our time here. Definitely recommend!"

"Pleasant atmosphere "

"The hot tub was super cold and the internet kept going out. "

"Everything service was 👍"

"I enjoyed my stay. The food in the bar upstairs was great as was the service from Heather on Monday night and Pamela on Tuesday night. I was even able to get the TV channel changed so I could watch the Stanley Cup Playoff game. on Tuesday night. D. Wise"

"This was a very spacious home and had lots of room for all of our family to enjoy. It was very clean with lots of extra sheets. It was very pretty and well maintained on the outside. However, we had issues with the freezer, ice maker, and air conditioner. The freezer wasnt keeping anything frozen. The ice maker worked when we first came there, but then it stopped. The air conditioning was set at 75 but it couldnt keep the hosue cool. It got up to 80 in the house during the day. We reached out to...