The cigarette smell was tooooo much, everything else great
Mildred
เข้าพัก 3 คืน, ตุลาคม 2024
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Misty
27 เม.ย. 2025
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Location was good and walkable to city center. The area was safe and quiet. The bedroom and kitchen in general were fine, no complaints in that area. However, we literally had to fight with the door to the room every single time we came back…..spending up to 5 minutes trying to get it open!! Very frustrating!! The bathroom is incredibly tiny, good luck going to the bathroom or turning around in there. The shower was also small but there was good water pressure and lots of hot water. Overall we made it work but I am not sure I’d stay again because of the bathroom. We spent 3 nights here in late April.
Misty
เข้าพัก 3 คืน, เมษายน 2025
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Nadine
3 พ.ค. 2025
ชื่นชอบ: สิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
As soon as we checked in, there were signs of dampness throughout the flat, which unfortunately began to affect my husband's health as he is asthmatic and he started coughing straight away. It does not help that the flat is on the ground floor and there was quite a bit of dust on the street. Despite raising these concerns with the management, they refused to offer any refund or compensation, leaving us no choice but to find alternative accommodation at our own expense. We went back and forth with them to find a solution and the lady we spoke to was helpful and offered another flat not too far but we had to pay 50 euros a night more and then find another accommodation for the final night.
Not only did we incur unexpected additional costs, but the entire ordeal made our stay in Florence far more stressful than it should have been. A property in such poor condition should not be advertised for rent, and we will definitely not be staying with them again.