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"Clean room overlooking the square, beautiful breakfast, very welcoming reception staff"

"Good breakfast."

"Staff was incredible! A special thanks to Albie for going above and beyond to make our stay wonderful!"

"great"

"Bernini Palace is an excellent place to stay in historic Florence. It is very close to Il Duomo, Palazzo Vecchio, Uffizi, Santa Croce, and many other popular places to visit. The room was spotless and the staff was very accommodating. This was our second stay here and we would highly recommend the property to others. "

"Our stay was ALMOST perfect. We got the wellness suite, and the sauna was broken for our entire stay. We asked to get maintenance in and check on it 3 times and they didn’t fix it because they thought it was working because they wouldn’t stay in the room long enough to make sure that it was working. We then asked turn down service one night to make sure that the sauna was on when we got back from a dinner, and reception didn’t do this. We were given a complimentary bottle of wine for our troubles but then no bottle opener, and we called for someone to get it open for us, but then reception said we needed to go up to the bar in order to open it which wasn’t the best service. We learned our lesson. The hotel was definitely a 4-star service… but then again we’ve had better service at other 4-star hotels. My husband and I will come back, but maybe we will just stay in a cheaper room that doesn’t have a sauna, and have a shorter stay."

"The rooms were nice and clean. The staff was friendly. The location was great. They even realized that it was husband’s birthday and brought him a special fruit tart with a candle at breakfast. Loved this place! "

"Great hotel near the center. Walking distance to everything. I enjoyed the quality of the hotel and the roof top bar was amazing. Good service. Rooms were a little small but not sure if that was because of my budget or whether the hotel rooms were just smaller due to the type/age of the building. All in all I would recommend and most of your time is spent outdoors anyway. "

"The location was perfect, close to train station and local restaurants. The rooms were large and lovely, very clean. Staff was friendly and helpful. "