Felton Packages (Flight + Hotel)

Clean large room. Safe didn’t function and no lightbulb in desk lamp. Door card would only function on the 3rd attempt every time. Nice hotel but totally marred by an ‘Anime’ convention which lasted the 2 nights we were there. The hotel never informed us of this before our stay but if they had we would never have booked the accommodation. Noisy and packed with animated dysfunctional young people. We have yet to contact the hotel to raise our huge disappointment!

Luxury overnight stay. Very comfortable room. Fine dining and attentive staff.

We had a wonderful stay here with our son, both sets of grandparents, and our dog, and it was perfect for everyone. From the moment we arrived, the first impression was fantastic. The spa was lovely and a great place to relax, and the food was brilliant throughout our stay. Breakfast was delicious, although it did take a little while to arrive. The hotel is very family-friendly, with a lovely kids’ room and outdoor space that our little one really enjoyed. It’s also amazing for dogs, which made travelling with our pet so easy and enjoyable. We stayed in the 4-bedroom Grand Cottage, which was fantastic. Having private parking and easy access to all the facilities made everything very convenient. The staff were incredibly friendly and very accommodating, which made the whole experience even better. Overall, we had a fantastic stay and would highly recommend it.

Wonderful place to stay. Beautiful room

Overall stay ok but communication with the company was poor. I complained about a terrible smell in the bedroom which wasn’t acknowledged by them. The induction hob didn’t work, so cooking was limited during my stay. I asked for an extra towel which they said they would provide but it never came. I’ve communicated this all to them through WhatsApp but have had no response.