Exterior

Reviews of Baymont Inn and Suites by Wyndham Farmington, MO

2.5 out of 5
Baymont Inn and Suites by Wyndham Farmington, MO
1625 W Columbia St, Farmington, MO

Reviews

8.0

Very good

Rating 10 - Excellent. 233 out of 615 reviews" "
Rating 8 - Good. 203 out of 615 reviews" "
Rating 6 - Okay. 106 out of 615 reviews" "
Rating 4 - Poor. 34 out of 615 reviews" "
Rating 2 - Terrible. 39 out of 615 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that there was a restaurant to go to where you didn't have to go outside. We didn't like that there was no elevator since my husband is a disabled vet and cannot do stairs very well.
Stayed 1 night in May 2024
Response from Manager on 22 May 2024
Hello Kimberly, We appreciate your feedback on the convenience of our on-site restaurant. Your comments regarding the lack of an elevator have been duly noted for future improvements to our facilities. If accessibility is a priority, we recommend contacting our team in advance for assistance with booking a suitable room.

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price
Stayed 1 night in May 2024
Response from Manager on 22 May 2024
Hello Dennis,We're delighted to hear you found our rates to be excellent. Your feedback is appreciated as we strive to offer competitive pricing for our guests. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

8/10 Good

Levi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
For the price, this property served what I needed it for, a comfortable bed, clean and hot shower, along with WiFi and TV. No frills but decent stay.
Stayed 3 nights in Mar 2024
Response from Manager on 22 May 2024
Hello Levi,We're glad to hear that you found our hotel comfortable and to your liking. Your satisfaction is very important to us, and we appreciate your feedback. Our team is dedicated to providing a pleasant stay for all our guests, and we hope to welcome you back in the future.

6/10 Okay

Jessica

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The room was adequate by was not as good as I'm would expect. There were dead small roaches in the room and the shower curtain was yellowed on the bottom and smelled soured.
Stayed 1 night in May 2024
Response from Manager on 13 May 2024
Hello Jessica, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

8/10 Good

Michael

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Manager on 13 May 2024
Hello Michael, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in May 2024
Response from Manager on 7 May 2024
Hello Harold,We appreciate your feedback and are glad to hear you found our hotel to be clean. Your satisfaction is important to us, and we hope to welcome you back for another enjoyable stay.

8/10 Good

Susan

Travelled with partner
The smell in the room
Stayed 1 night in May 2024
Response from Manager on 6 May 2024
Hello Susan,We appreciate your feedback regarding the room smell and apologize for any inconvenience this may have caused during your stay. We will share your comments with our housekeeping team to ensure we maintain our high standards. If you have any further concerns, please do not hesitate to reach out to our management team directly.

10/10 Excellent

Logan

Stayed 1 night in Apr 2024
Response from Manager on 22 May 2024
Hello Logan,We are elated to hear you had a wonderful stay at our hotel! We hope to welcome you back soon.

6/10 Okay

Donnie

Stayed 1 night in Apr 2024
Response from Manager on 22 May 2024
Hello Donnie, We appreciate you choosing to stay with us. If you have any concerns or feedback, please feel free to contact us directly so we can address them accordingly. We hope to have the opportunity to welcome you back in the future for an improved experience.

6/10 Okay

Armand

Disliked: Staff & service
No comments
Stayed 2 nights in Apr 2024
Response from Manager on 1 May 2024
Hello Armand, We appreciate your feedback and regret to hear that your stay did not meet your expectations. If you have any further comments or concerns, please feel free to contact our management team directly. Thank you for sharing your experience with us.

6/10 Okay

Sarah

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
I booked a non-smoking room and still got a room that snelled like smoke but other than that it was a good experience
Stayed 1 night in Apr 2024
Response from Manager on 25 Apr 2024
Hello Sarah, Thank you for sharing your feedback with us. We are glad to hear that you had a positive experience overall at our hotel. We apologize for any inconvenience caused by the odor in your room and will address this matter with our team for future improvement.

2/10 Terrible

Harley

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Harley, We apologize for any inconvenience you may have experienced during your stay. Please don't hesitate to reach out to us directly with any feedback so we can address your concerns and improve for future guests.

2/10 Terrible

Harley

Stayed 3 nights in Apr 2024
Response from Manager on 25 Apr 2024
Hello Harley, We're sorry to hear that your stay didn't meet your expectations. Please don't hesitate to contact us directly to discuss any concerns you may have so we can address them accordingly.

10/10 Excellent

Bonnie, Shullsburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here twice, to and from our vacation destination. It was clean and convient both times and reasonably priced.
Stayed 1 night in Mar 2024
Response from Manager on 20 Apr 2024
Hello Bonnie,We are thrilled to hear that you enjoyed your stay with us and found our hotel clean, convenient, and reasonably priced on both occasions. We strive to provide a comfortable experience for all our guests, and we hope to welcome you back in the future.

10/10 Excellent

Bonnie, Shullsburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel for a decent price. Good location to the highway, clean and spacious rooms.
Stayed 1 night in Mar 2024
Response from Manager on 20 Apr 2024
Hello Bonnie,We're pleased to hear you found our hotel to be a good value with a convenient location and comfortable accommodations. If you have any further feedback or questions, please don't hesitate to reach out to our management team.

2/10 Terrible

John

Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Manager on 19 Apr 2024
Hello John, We're sorry to hear that your experience didn't meet your expectations. Feel free to reach out to us with any details so we can address your concerns effectively. We value your feedback and would love to make things right for you.

4/10 Poor

Rebecca

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Manager on 18 Apr 2024
Hello Rebecca, We appreciate you choosing our hotel for your stay! Please feel free to contact us directly with any feedback you would like to share about your experience. We value your input and hope to welcome you back in the future for an improved stay.

8/10 Good

Randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could be better.
Stayed 2 nights in Apr 2024
Response from Manager on 17 Apr 2024
Hello Randall, We appreciate your feedback on our breakfast offerings and will share it with our team for future improvements. Thank you for choosing to stay with us.

2/10 Terrible

Nathaniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The inn did not have a room available for us. They said that we had canceled our reservation on 2/4/2024, but we had not canceled it. However, the staff person did her best to help us and was very nice, even calling us later in the night when a room became available.
Stayed 1 night in Apr 2024
Response from Manager on 17 Apr 2024
Hello Nathaniel, We're sorry to hear about the inconvenience you experienced with your reservation. It's great to hear that our staff member was able to assist you and provide good service. Your feedback is important, and we'll address the reservation issue internally for better guest experiences in the future.

10/10 Excellent

Blake

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms was clean and the staff was very nice and helpful. Except the guy who checked us in. He was nice but wanted a $100 cash deposit (I did not pay it) even though there is a note on the door that says no cash excepted.
Stayed 3 nights in Apr 2024
Response from Manager on 17 Apr 2024
Hello Blake,We sincerely appreciate your kind words regarding our clean rooms and helpful staff. We apologize for any confusion caused during the check-in process and take feedback like yours seriously for improvement. We encourage guests to adhere to the hotel policies, as displayed, to ensure a smooth experience.

2/10 Terrible

Wayne

Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from Manager on 17 Apr 2024
Hello Wayne, We appreciate you choosing our hotel and regret if your stay fell short of expectations. Please feel free to contact us directly to discuss any concerns you may have had during your visit. We value your input and would like the opportunity to address any issues to ensure future guests have a better experience.

2/10 Terrible

Sherry, Oakland

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 17 Apr 2024
Hello Sherry, We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly with any feedback you'd like to share so we can address any concerns.

10/10 Excellent

cathy

Travelled with family
Liked: Amenities
Price is awesome . Room was awesome !
Stayed 1 night in Apr 2024
Response from Manager on 17 Apr 2024
Hello cathy,We're glad to hear you had a positive experience with our pricing and room quality. Your satisfaction is important to us. If you have any further feedback, please feel free to reach out to us.

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 17 Apr 2024
Hello Angela, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Jonni

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We rented 2 rooms - beautiful and clean! Well, our clock wasn't set (no biggie really), but when we woke up in the morning we thought we were past checkout time. So, we had a very short panic attack before realizing it was 8:42am lol. The desk clerk is a little doll! She works her butt off! Thank you for your service! :)
Stayed 1 night in Apr 2024
Response from Manager on 17 Apr 2024
Hello Jonni,We are delighted to hear that you found our rooms beautiful and clean. Your kind words towards our hard-working desk clerk are truly appreciated. Thank you for taking the time to share your experience with us!

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms hot showers
Stayed 1 night in Mar 2024
Response from Manager on 17 Apr 2024
Hello Harold,We appreciate your feedback on the cleanliness of our rooms and the warm showers provided during your stay. Your comfort is important to us, and we're pleased to hear you had a positive experience. Please feel free to reach out to our management team for any further assistance.

8/10 Good

Christian

Stayed 1 night in Mar 2024
Response from Manager on 19 Apr 2024
Hello Christian, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

8/10 Good

Jerry

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Manager on 17 Apr 2024
Hello Jerry, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

8/10 Good

Tim

Travelled with family and small children
Farmington is a nice area
Stayed 3 nights in Mar 2024
Response from Manager on 17 Apr 2024
Hello Tim, We are delighted to hear that you found Farmington to be a pleasant location. Your feedback is appreciated, and we hope you had an enjoyable stay with us. If you have any further comments or suggestions, please feel free to reach out to our management team.

6/10 Okay

james

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness
It was old feeling
Stayed 2 nights in Mar 2024
Response from Manager on 17 Apr 2024
Hello james, We appreciate your feedback and will share your comments with our team for further improvements. Please reach out to our management team directly for any further assistance or concerns. Thank you for choosing to stay with us.

2/10 Terrible

Mark

Stayed 1 night in Mar 2024
Response from Manager on 17 Apr 2024
Hello Mark, We're sorry to hear that your stay was not up to your expectations. Please feel free to reach out to us with any feedback you may have so we can address the issues accordingly.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice clean motel
Stayed 1 night in Mar 2024
Response from Manager on 17 Apr 2024
Hello Michael,We are delighted to hear that you found our motel clean and enjoyable during your stay. Your feedback is valuable to us and we appreciate you taking the time to share your experience. If you have any further comments or suggestions, please feel free to contact our management team directly.

4/10 Poor

Kelley

Disliked: Cleanliness, staff & service, property conditions & facilities
We were disappointed with our stay overall. The check-in process went smoothly and the front desk staff were great but the stay went downhill from there. Stinky, dirty rooms with stains on walls, curtains, and garbage cans that resembled blood. We overheard the breakfast worker talking about the “bad gravy” they were serving that she dumped out in front of us after we already ate it. We would not stay here again.
Stayed 1 night in Mar 2024
Response from Manager on 17 Apr 2024
Hello Kelley, We apologize for the experience you described and appreciate your feedback. Your concerns will be shared with the relevant departments for review. We strive to provide a pleasant stay for all guests and regret that we fell short in meeting your expectations this time. We hope you will give us another chance to exceed your expectations in the future.

10/10 Excellent

aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 17 Apr 2024
Hello aimee,We are joyful to hear that you had a wonderful stay with us! We appreciate you choosing our hotel and hope to welcome you back soon for another exceptional experience.

2/10 Terrible

Emma

Business traveller, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Bugs, mold on the tub, sauce on bed frame from previous guest, loud neighbors on drugs. One woman had to rooms in between me and left her pool doors open all night. Strange smells. Shower smelt like pee. Worst hotel visit ever.
Stayed 1 night in Feb 2024
Response from Manager on 17 Apr 2024
Hello Emma, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

4/10 Poor

Dawn

Travelled with family, Business traveller
Disliked: Amenities
My daughter had cockroaches in her room
Stayed 1 night in Mar 2024
Response from Manager on 16 Apr 2024
Hello Dawn,We take all feedback seriously and ask guests to contact our management directly to address any concerns with their stay. Thank you for sharing your experience with us.

8/10 Good

Courtney

Travelled with family
Liked: Cleanliness, staff & service
An average place to stay for a reasonable price. You get what you pay for.
Stayed 2 nights in Feb 2024
Response from Manager on 17 Apr 2024
Hello Courtney, We appreciate your feedback and value your opinion on your recent stay with us. If there is anything we can do to enhance your experience in the future, please don't hesitate to reach out to our management team directly.

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The adjacent restaurant/bar was very nice.
Stayed 2 nights in Feb 2024
Response from Manager on 17 Apr 2024
Hello William,We are pleased to hear that you enjoyed the restaurant and bar during your stay. Your positive feedback is greatly appreciated. We hope to welcome you back again in the future.

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Manager on 17 Apr 2024
Hello Patricia, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 Excellent

Hope

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024
Response from Manager on 17 Apr 2024
Hello Hope,We are thrilled to hear that you had a fantastic experience during your stay with us! Please feel free to reach out if you have any further comments or suggestions to share.

6/10 Okay

Priscilla

Business traveller
Disliked: Amenities
Breakfast is served too late to eat before work. No elevator. No path to neighboring convienent store. No indoor pool. No hot tub. Washing machine broken.
Response from Manager on 17 Apr 2024
Hello Priscilla, We appreciate your feedback and apologize for any inconvenience caused during your stay. We value your comments and will use them to enhance the guest experience. Our team is here to assist with any future inquiries or feedback to ensure a more comfortable stay next time.

10/10 Excellent

MrsMary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were very impressed. Just a few touch ups needed with paint and more lighting in the rooms. Other than that it was great. Bed was very nice!
Stayed 1 night in Feb 2024
Response from Manager on 17 Apr 2024
Hello MrsMary,Thank you for sharing your feedback with us. We're glad to hear you were impressed with your stay and found the bed comfortable. Your comments regarding paint touch-ups and room lighting have been noted for our continual improvement efforts. We appreciate your insights on how we can enhance our guests' experience.

8/10 Good

mary

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience but seen understaffed. The personnel, when seen, was terrific.
Stayed 1 night in Feb 2024
Response from Manager on 17 Apr 2024
Hello mary, We appreciate your positive feedback on our team members' service and will take your staffing concerns into consideration for future improvements. Thank you for highlighting the terrific service you received during your stay.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little care for veterans appreciated.
As a veteran with back problems, I always request a first floor room. At check in I was given a second floor room. I ask if a first floor room was available. I was told a room was available on the first floor for an additional charge since it had two beds. So I carried my bags up the steps to the second floor.
Stayed 1 night in Feb 2024
Response from Manager on 17 Apr 2024
Dear Guest, We regret to hear about your experience and appreciate your feedback. We strive to accommodate our guests' requests and will address this issue with our team for improvement. Your comfort and satisfaction are important to us, and we hope you will consider staying with us again in the future.

2/10 Terrible

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing about the hotels where bad the service from Expedia was absolutely the worst customer service I have ever been given from any company. we where left with no where to stay and had to sleep in our vehicle and they could not careless. mind you this was due to no fault of our own. absolutely disgusted
Stayed 1 night in Feb 2024
Response from Manager on 17 Apr 2024
Hello Ashley, We regret to hear about your disappointing experience with the booking service. We recommend reaching out directly to Expedia's customer service for further assistance and resolution. Your comfort and satisfaction are important to us, and we hope this matter can be resolved promptly.

10/10 Excellent

laci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jan 2024
Response from Manager on 17 Apr 2024
Hello laci,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay at our hotel. Our team works hard to ensure all guests have a wonderful experience. If you have any further comments or suggestions, please feel free to reach out to our management team for future improvements. We look forward to welcoming you back soon.

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Manager on 17 Apr 2024
Hello Phillip,We are happy to hear that you had a fantastic experience during your stay with us! If you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back soon.

6/10 Okay

Loha

Travelled with family, Travelled with partner
Liked: Staff & service
It was close to hospital and it was very noisy
Stayed 2 nights in Feb 2024
Response from Manager on 17 Apr 2024
Hello Loha, We apologize for any inconvenience you experienced during your stay. We strive to provide a peaceful environment for all our guests. Your feedback has been noted for future improvements. If you have any further concerns, please contact our management directly to address them. Thank you for sharing your thoughts with us.

6/10 Okay

Michelle, Doniphan

Business traveller
Liked: Staff & service
It’s an older hotel but it’s in good area. The rooms are clean and it is safe. Staff is nice.
Stayed 1 night in Feb 2024
Response from Manager on 17 Apr 2024
Hello Michelle, We are glad to hear that you appreciated our hotel's cleanliness, location, and friendly staff. Your feedback is valuable to us, and we hope to welcome you back in the future for another pleasant stay.

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service
its close to my destination, the restaurant is NICE; and this time, my room door chain lock was ripped out of the door! bed & room clean.
Stayed 1 night in Feb 2024
Response from Manager on 17 Apr 2024
Hello Patricia,We appreciate your feedback and are glad you enjoyed our restaurant. We have noted your comments regarding the room door and will address this matter accordingly. Thank you for highlighting the cleanliness of your room during your stay.