Executive Room, 1 Queen Bed | Iron/ironing board, free WiFi, bed sheets
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Reviews of Hotel Hi-Ho

3 out of 5
Hotel Hi-Ho
4180 Black Rock Turnpike, Fairfield, CT

Reviews

7.8

Good

Rating 10 - Excellent. 402 out of 1001 reviews" "
Rating 8 - Good. 303 out of 1001 reviews" "
Rating 6 - Okay. 138 out of 1001 reviews" "
Rating 4 - Poor. 81 out of 1001 reviews" "
Rating 2 - Terrible. 77 out of 1001 reviews" "

8.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2024

10/10 Excellent

Benny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean
Stayed 1 night in May 2024

8/10 Good

Grisha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the pre-check in.
Stayed 1 night in May 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Scott

Liked: Cleanliness
Front rooms are noisy due to restaurant
Stayed 1 night in May 2024

8/10 Good

Olivia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My stay was very comfortable! The room I stayed in was very clean.
Stayed 1 night in May 2024

6/10 Okay

Elliot

No desk
Stayed 1 night in May 2024

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Almost had to live here over 30 years ago when in college and dorms weren’t ready . It was horrifying : shag rug , more hourly stays it seemed . This time , when picking up my daughter at college she said to stay here and that it was done over . I laughed and looked at it , and said “sure “ for old times sake . Well, very impressed ! It has come a long way . Thank you!
Stayed 1 night in Apr 2024

2/10 Terrible

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was quiet and clean
Stayed 1 night in May 2024

10/10 Excellent

Chett, Bay Shore

Liked: Amenities
Great stay. Even thought it’s right on the Merritt Pkwy, the rooms are well soundproofed. And with the awesome Barcelona right next door you don’t even need to drive for great food and drink.
Stayed 1 night in May 2024

2/10 Terrible

Neven, Mississauga

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to cancel my trip and they did not refund me.
Stayed 8 nights in Apr 2024

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and reasonably priced would go back again
Stayed 1 night in Apr 2024

2/10 Terrible

jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs more parking due to the restaurant
Stayed 2 nights in Apr 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Christi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024

6/10 Okay

Margaret

Travelled with family
Disliked: Amenities, property conditions & facilities
There was nothing Executive about the king room. They were doing remodeling but the room lacked good lighting.No phone. The safe was not secured down?
Stayed 1 night in Apr 2024

6/10 Okay

Michelle

Liked: Cleanliness, property conditions & facilities
The check in process the extra charges are a bit ridiculous for a 12 hour stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Gavin

Stayed 1 night in Apr 2024

6/10 Okay

Salvatore

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We expected more comfort and higher quality. All things considered, our experience at the Hi-Ho was closer to a Motel than the “luxury” in their advertising. The front desk staff (remote) was very friendly and helpful when we called to request a different room. Despite that, the contactless service still feels a bit alienating. Parking was extremely limited due to the restaurant on the same premises.
Stayed 1 night in Apr 2024

10/10 Excellent

Bo

Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Property conditions & facilities
Having no front desk turned out to be no issue at all. It was nice to just go to the room with the code we were given and settle in.
Stayed 1 night in Apr 2024

2/10 Terrible

Richard

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

John

Liked: Cleanliness
Our room was right above the bar and we could hear the band all evening
Stayed 1 night in Mar 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Apr 2024

2/10 Terrible

Joseph

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Waited outside for a half hour with wrong door code given
Stayed 1 night in Apr 2024

8/10 Good

manuela, stamford

Stayed 1 night in Mar 2024

8/10 Good

Daniel

Stayed 1 night in Mar 2024

8/10 Good

priya

Business traveller
Liked: Amenities
Good
Stayed 1 night in Mar 2024

10/10 Excellent

Eusebio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024

8/10 Good

Kammal

Liked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Nicolas

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Diego

Stayed 3 nights in Mar 2024

10/10 Excellent

Kris

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Aubrey

Liked: Cleanliness
Stayed 1 night in Mar 2024

6/10 Okay

Monica

Liked: Cleanliness
The these is practically no parking reserved for the hotel guests. There is a very busy restaurant in the same facility and they have valet parking. The valets reserve spaces by using cones and if you leave the hotel after 5 PM, it is almost impossible to get parking without waiting for someone to leave!
Stayed 1 night in Mar 2024

4/10 Poor

Drew

Liked: Cleanliness
Disliked: Staff & service
Loud. Front desk closed
Stayed 1 night in Mar 2024

10/10 Excellent

Joshua

Liked: Property conditions & facilities
It’s location right above the superb and jumping Spanish restaurant, Barcelona. Also the rooms are larger and more comfortable than before the renovation and there is quick access to the Merritt Parkway and many stores on the Black Rock Turnpike.
Stayed 2 nights in Feb 2024

4/10 Poor

Marquann

Business traveller
Disliked: Cleanliness, amenities
$120 plus for one night and another $50 pre check in b.s. too expensive for the room in general. Due to circumstances i had to stay 3 nights came up to around $400 for a mediocre room No mini fridge or microwave only one lamp works housekeeping tries to come in the rooms early. Won't ever get anymore of my money!!
Stayed 3 nights in Feb 2024

8/10 Good

Alison

Liked: Cleanliness
The TV remote did not work and no one was available to switch it out. Also no WiFi password was given so I was not able to access TV or Internet during my stay.
Stayed 1 night in Feb 2024

8/10 Good

jennifer

Travelled with family
Liked: Cleanliness
Parking, for hotel guests, once the wine bar opened, was very inconvenient
Stayed 2 nights in Feb 2024

8/10 Good

Big

Stayed 1 night in Feb 2024

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Zarabeth

Stayed 1 night in Jan 2024

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

robert

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All self service rooms. No lobby or on site coffee station, but Barcelona wine bar was nice and interesting
Stayed 1 night in Jan 2024

6/10 Okay

lisa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024