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"Always a good stay, with wonderful staff...negatives are furniture getting old in room; no tissues; no light switch next to bed"

"It is a fairly well maintained inn, quiet, with an appropriate continental breakfast. Good coffee. There is a lovely diner seconds away within the same compound that serves an excellent breakfast"

"Easy and friendly check-in. I believe the owner was always available should he be needed. Had a 2 queen bed room. Quite spacious, good sized fridge and of course coffee maker, microwave etc. Nice Neutrogena soaps provided, and shower water pressure was very good! Everything was really clean...the floor however needed attention. Probably needing to change out mop water more frequently. It was not bad enough to bring up while we were there, but did mention it after. I have no doubt it's been...

"Excellent hotel with super nice staff, always eager to help with whatever issues you have, Rooms are big spacious loaded with amenities and the hotel is in a very convenient location offering loads of parking. Highly recommended."

"Bed was too small smaller then frame has a 100 dollar deposit that they don’t mention when booked front staff was unhelpful barley has put let’s. Vending machine drinks were HOT."

"People living at hotel were very loud , obnoxious, hard to sleep and stay asleep, breakfast was useless , waffles with no syrup , and really nothing else for breakfast"

"Lovely rooms and decor. Very thoughfu touches, including water in the rooms and snacks. Breakfast was very nice with a good variety. The host was so accomodating. "

"Everything was excellent except friendly staff, clean room and all the areas, easy to park and the views 100/10"

"The staff at front desk were rude! I have been trying to get in touch with a supervisor from this property for over a week now! I paid the full bill for the stay in Expedia and Fairfield Auburn charged me AGAIN for the room and is now refusing to refund my money. On top of all of that, Expedia is refusing to assist. I will NEVER use Expedia and and I will NEVER stay at another Fairfield Inn. Your customer service is pathetic."

"The blinds did not work in our room and there were stains on the lamp. We also had a weight for coffee because there was none left. Poor quality coffee. For the amount of money we paid the hotel did not match. Pool out of order as well"

"The hotel is obviously a low cost hotel, but it is in dire need of updating. Hallway carpets were pretty gross looking and the room didn’t even have a closet (it had a door for a closet, but only a pipe inside the door with nothing to hang clothes on). Lights would flicker and come on slowly when you’d turn the switch on. The AC worked but not very well. But it’s quiet and cheap, sufficed for a quick overnight stay for a wedding."

"Very good stay, excellent clean room, very good breakfast, really nice lobby/breakfast room and halls. Very quiet. The desk needs to be manned more consistently. Each time I went to the desk, it took a few minutes for someone in the back room to notice I was there - they were otherwise very helpful."

"We had to work late so having someone check us in late was great"

"Great location. The room was clean and comfortable, and the kids loved playing in the indoor pool."

"This place is nothing like the pictures, barley put together. Mold everywhere. And walls and floors are covered in stains. The pool you can’t even use it’s disgusting and filled with garbage and surrounded by nasty bed mattresses. The online perspective is nothing like in person."

"I would not stay here again because it felt dirty and unsafe for $275 a night."

"The staff was great, but the food at Shade is not good; it's too expensive and not what one would expect. The clam chowder had almost no clams and no potatoes either. But the rooms are very good -- very spacious and comfortable. There is no microwave, which is a shame, but there is a small fridge. There is a nice exercise room, and there is a hot tub in use, but the pool has no heat. There are pluses and minuses here."

"Enjoyed the room with kitchen. Staff were very helpful and friendly. Enjoyed the 24hr. Coffee. Only disappointed was paying $398 for one night because the band Journey was in town. Booked the room 6 months in advance. Same room goes around $209"

"Don't miss this lodge hidden in the green hillside near Sturbridge. Nice quiet location, and a neat 2nd storey veranda in Bldg 2 one can access from the upper lot to slow and and chill out. Very reasonable, and fairly priced Thank you."

"We requested a room with handicap access. What we got was anything but. The room was at the end of a very long hallway, a distance that was nearly impossible for the handicapped individual."