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"Check in was quick. Tim at the front desk was very nice and helpful assisting us with local eateries. "

"Average "

"I would give it a 3. There are a couple reasons I can not give a higher score. The bed and couch were really uncomfortable. The jets in the bathtub have black grime in them and need to be cleaned. The kitchen was well stalked with utensils and cookware. It was nice to have enough towels too. The hottub was very nice. "

"Nice stay. "

"Great stay"

"Lake view was peaceful, location was great"

"In all honesty we won't be back. The checkin process was not clear. The sliding glass door entry was difficult, stuck glass door every time. The combo to access didn't work because its a lock box to access loose keys. No clue. The old bed was not comfortable. The pillows were very flat, all 4. There were many signs that the room was not cleaned or poorly cleaned. Actually found some dark hairs under the sheets. The floors were dirty too. Oh and the toilet was extremely low (I'm 5'2") Really disappointed in the run down conditions. We stayed here a few times years ago before it was a self check in property. We didn't expect such run down conditions. Like most of Estes Park now, the accommodations are old, run down, uncomfortable beds and pillows, overpriced for the rooms. It's sad that property owners don't update or improve the quality of their rooms. Most importantly, CLEAN rooms, comfortable beds and decent pillows. A note * before * booking about check email for required check in info would have been nice. Our room neighbors had the same hiccups upon arrival with poor internet/cell service trying to contact someone. Can't imagine paying Summer prices over $200 per night!"

"Staff was great, the views were beautiful, the food was amazing. Some items were a little pricey in the gift shop area. More than what they were worth but still an amazing experience. Solid weigh room as far as hotels/resorts go and an amazing time in the on site spa!"

"Wonderful property and host."