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"Great location, clean room and easy parking! Would highly recommend and would not hesitate to stay here again!"

"A"

"we were looking for just a couple nights close to Sleeping Bear area to hike and bike and this location was perfect. We had a room on the upper level getting a cooler up the stairs was a challenge but not a deal breaker for sure, and BTW we are active seniors so that might not be any problem for younger people. We used the grill and had a meal outside on the deck, walked down the the beach one morning for coffee and in the evening to swim and used the kyacks. The firepit looks awesome but it...

"I liked the ease of check-in and check-out. The room was clean, but the paint on the walls was dingy with stains, and in need of a fresh coat. The furniture is all very old and dated, but perfectly functional. The beds were comfortable enough, but the pillows need an update. There was a refrigerator, microwave, coffee machine, hair dryer, iron, and ironing board which was helpful. The bathroom was clean and came with soap, shampoo, and conditioner, but it was a small stand-up shower, not a...

"The room was clean and comfortable. Easy access in our state was lovely."

"Clean"

"Pros… updated, clean, nicely decorated - people when in office were helpful… but… Cons… (1) contact phone number from Expedia was old / incorrect/ went to an unmonitored email so my 5 requests left to VM requesting an additional day were not answered. Needed to book elsewhere for the 4th (2) while the name says Coastal Suites and Resort… it was not coastal (limited access to crystal lake and not convenient), not a suite… at best a small motel room, and definitely not a resort (3) very pricey...

"One of the manager was kind of rode with us telling us that we were not aloud to have our jet ski on the lake even if jet ski was 30 ft fron the beach. They ruin our 4th of July holiday. No one told me something like this before. This was just ridiculous!!!"

"Good accommodation, very central location, and everything was in working condition. The breakfast delivered to the room was adequate."

"The critter restaurant staff and bar were extremely slow with service."

"Our stay was fantastic. The staff was welcoming and the views were superb."

"We had a wonderful two night stay at this hotel. The room was very spacious and clean. The staff was very friendly and helpful. They privided us with extra coffee and creamer for our room upon request. There is an excellent restaurant at the hotel. We had a tasty breakfast one morning and also happy hour drinks and appetizers. I would definitely stay here again."

"When checking in the front desk person was having a hard time and ended up charging my card 3 times. This was an inconvenience since I didn’t check it until the next day. Because of this I have over a thousand dollars pending on my account!!! Also the morning cleaning crew were very loud in the morning yelling to each other. Woke me up."

"The Convenience store is a few miles away to get your beverages, or your coffee early before the office opens up with their coffee. Nice place though."

"Room was comfortable"

"Breakfast was good. Room had bugs. Night check in clerk was not friendly. Daytime staff was very friendly. No quarters for a unreliable washing machine"

"Rooms are small"

"Excellent place to stay. We will stay here again the next time we are in the area."