We appreciate your honesty Matt. We are so sorry we did not meet your expectations.

Thank you, Toni, for your review. We look forward to seeing you again.

we are sorry you had this experience at our hotel. I assure you that I will be bringing your concerns to our very dedicated general manager.

Rich, we are so sorry we did not meet your expectations. We hope we can show you a better experience on your next trip

Karen thank you for staying with us and for the 5-star rating we hope you visit us again soon.

Dan,We are happy you enjoyed your stay with us. We hope to see you again soon!

We appreciate your feedback. We value all our guests and hope to see you again.

Bridget, we appreciate your feedback would you like our manager. to reach out to you.

Jess we apologize we did not meet your standards, could you please contact the hotel and inform us what room you where in so we can address all your concerns, kindly

Thank you for your review, Cindy. We look forward to seeing you again.

I'm so sorry to hear that if you would have contacted the front desk, I would have moved you to a more comfortable room, so you could have slept peacefully.

thank you for your review. We hope to see you again !

We are thrilled that you enjoyed your stay with us. We look forward to seeing you again

David thank you for your review is there an area we can improve on.

Hi Kristi, in response to your review we are pleased you came back to stay with us. Unfortunately, on our website and other web sites it does state our pool is closed seasonally and is opening in April. In the future our plates are located by the silverware, and we have ample bowls and plates that our out daily. Creamer for the future is a dry creamer packet that is put by our coffee station and is located next to the sugar packets. To the concern of homeless people living behind in our brush. We do daily walks, and that area is part of our walk. I have not seen any one back there since last summer. I am curious as to when you stayed with us. If you could reach out to the hotel so I can get some clarification on your comments that will help us continue to be our very best for all guests. We look forward to hearing from you.

Annika, we are so happy you have enjoyed your stay with us. We care about our fur baby guests and happy to offer treats. Thank you for the 5 star review we look forward to seeing you again very soon.

Thank you, Christina, for your kind review. So happy that your stay was comfortable. Our staff looks forward to seeing you again in the future.

Good evening, Terry, I appreciate you letting me know about your experience. I have received your phone number and will reach out in the morning.

Hi Chad,Thank you for your gracious review! We apologize for the sparse breakfast. We are offering a lighter refreshment than normal due to our kitchen being in the process of being remodeled. We hope to see you again soon when it is updated!Best Regards,

We are so glad you enjoyed your stay with us! We hope to see you again in the future.

We thank you for taking the time to review our hotel. We apologize for any discomfort you felt while staying with us. We will use your feedback to better our hotel.

Denis, thank you for the positive feedback. We always enjoy having new satisfied guests and look forward to repeating this on your next stay.

Hi Victor,Thank you so much for your gracious review. We hope to see you again at Red Lion!Best,

Thank you for your valued feedback. We are continuing to make improvements to the property and do apologize for any inconveniences you experienced during your stay. Our pool is seasonal and will be opening again in the spring. We look forward to you staying with us again in the future.

We are so happy you enjoyed are stay.

Thank you for taking the time to review us, Aaron. We appreciate your business, and we would love if you can contact our front desk to let us know what we could improve on. We hope to host you again in the future with a better experience.

Nate, we are so pleased that you enjoyed your stay we look forward to seeing you again soon.

Thank you so much for your positive review. We are so pleased that you had a comfortable stay here. Look forward to seeing you again in the future.

Thomas, we appreciate your business. Thank you for the kind words, we look forward to hosting you again.

Thank you Wendy for your review. We are so glad that your stay was a good one. We look forward to seeing you again in the future.

We appreciate your feedback Joy. I am sorry you were not pleased with the property itself. As an older property, we are doing our best with the materials provided to upgrade our rooms. This is a timely process.

Hi Michael,Thank you for your gracious review! We hope to see you again soon. Best,

Timothy thank you for the fabulous review we look forward to seeing you again soon.

Samantha, We are so pleased you enjoyed your stay with us. Please visit us again soon. Happy Holidays.

Hello! Thank you for your review, as it gets colder we end to get less guests so we do not turn on the heat for every room all day if no guests are in there, however there is heating in every room that can be turned on by the guest. If you had contacted front desk, we would have been more than happy to assist you. Although this is the case during the cold months, we do apologize that your stay was subpar. We hope to host you again in the future with better and hopefully warmer experience.

Thank you for taking the time to review us Kassidy. we hope to host you again with a better experience soon.

Although we do our best to place our guest in a comfortable room. Not all requests or rooms are going to have desirable views. If you choose to stay with us again, may I suggest you call in advance and ask for the first floor Rooms 145-153 or rooms 233-247 Both floors will have a nice field view, and a nice way to wake up and stretch as you look out the window to the sun rise. Kindly Angie

Thank you Rebecca for your kind feedback. I am so happy you felt safe and cared for. We appreciate your review very much and are glad we were able to provide accommodation in your time of need. We look forward to you staying with us again in the future.

Hi Kirsten, We apologize for the length of your room from the lobby; we will continue to work on being accommodating regarding guest restrictions. We appreciate that you liked our lobby and that the staff was helpful, and hope you stay tuned for RLH's improvements. Best Wishes,

Hi Elijah, Thank you so much for your gracious review. We are glad check in was a breeze for you and we hope to see you again soon.

Hello! Thank you for the positive review, we are glad you had a good stay and hope you come back to see us soon!

Thank you for the review, Laura! We look forward to hosting you again soon!

Hi Desiree,We sincerely apologize for your negative experience at our hotel. If there is anything we can do, or if you would like to share your concerns, please feel free to contact front desk anytime. Best Regards,

Good afternoon, We appreciate your honest review of our hotel and hope you choose to stay with us again!Best Wishes,

Thank you Tanna for your review. We appreciate the time you have taken to provide us with this feedback. We do hope to see you again in the future.

Thank you, Jennifer, for your review. We are so happy your time here was a good one. We look forward to having you stay with us again in the future.

Thank you for the review, Martin! We are glad you enjoyed your stay with us and look forward to hosting you again in the future.

Hello Simon, Thank you for the review. We hope to see you again soon.

Thank you Kyle for your review. So happy that your stay here was great! We look forward to seeing you again in the future.

Thank you for choosing Red Lion Ellensburg. We value your feedback, Joseph. We are happy that your experience here was a good one. We look forward to seeing you again in the future.