โรงแรมใกล้สวนสาธารณะอีเลียสเซน, แองโคเรจ

"Several issues that concern me. When I arrived I had asked for a room on a lower level. I was told that no changes could be made. My wife and I are in our 70’s and we were put on the third floor with no elevator. I was informed that because we didn’t request directly through this lodge again no changes could be made but she never looked at the computer screen to see. Next, we were there 10 days and our room was supposed to be cleaned every three days. That never happened. It was partially...

"My family booked a two-night stay and reserved a room with two queen beds, but we were given one queen bed and a pull-out sofa. When I went to the front desk for bedding, I observed the overnight employee slide a small clear plastic bag containing what appeared to be a white substance across the counter to a man she seemed to know. I can’t say what it was, but it made me uncomfortable. I also requested two pillows and only received one. The room was extremely dirty. Within minutes of taking off...

"Clean rooms with plenty of space, close to the airport."