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"The room was cold, the balcony door didn't close properly and the wind blew in the room all night. The hotel didn't answer any questions, it turned out that the restaurant wasn't working and we had to look for dinner in the dark in an unknown place."

"Aileme hediye ettiğim bir gecelik konaklamaydı. Bu konuda bana yeterince yardımcı oldular. Rahat ve güzeldi. Mükemmel değil ama tercih edilebilir. Hesaplı, rahat. Park yeri yoktu yakında bir yere park ettik ve sorun yaşanmadı. İletişim hızlıydı, problem çözmeye odaklıydılar. Ailem ve ben teşekkür ederiz. "

"It is a very nice hotel, beautifully designed, newly built, with solid construction and very nice decor. The room was spacious and clean and comfortable.The restaurant is very cozy and they serve great pizza and salads. The staff are friendly and helpful. Nothing negative about our two night stay here."

"Clean room and clean spa."

"As soon as we walked out of the lift to our floor we were hit with a sewerage smell! The air conditioning didn’t work, the fridge didn’t work, it was dirty and then we noticed black mould in the room! We asked for a refund after we left via message and didn’t even get a response! No matter how desperate do not book this absolute nightmare! There are so many lovely places! Stay in Gure’ in a thermal hotel! "

"Breakfast was great and the thermal pool and sauna so relaxing. The pool area was great, so big lots of room for the kids to play. The staff were extremely helpful and friendly. "

"In the picture when booking it showed 1 queen bed and one double bed. We arrived to find 2 very uncomfortable twin beds and 1 extremely uncomfortable futon. As a family who suffers from back and hip issues this was 2 of the worst nights sleep I’ve experienced here thus far. "

"Great location and comfortable room. Great breakfast "