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"The water in the shower was tepid at best. Apparently they had the boilers replaced recently, they told us, but the shower was poor. Kettle had a massive dent in it. The replaced kettle only worked when placed on the electricity supply at just the right angle. All the furniture in the room was cheap and tacky faux oak laminate where the oak was peeling off. An electricity cable was taped to the walls up the stairs. Basically you have to wonder why they bother to keep the hotel going. It’s in need of huge refurbishment and gives off the opinion of why are they continuing to bother offering accommodation. Very surprised it’s on the Hotels.com listing of venues to sleep. If I was Hotels.com I’d remove it as it damages their reputation. "

"The staff were amazing the view was incredible th rooms were a little dated but excellent value for money. "

"Breakfast was excelent and easy parking with ev charging on site"

"Easy check in. Polite and friendly reception staff (both day and night shift). Good room. Serviced all my requirements. Hotel has a central Oban location. Breakfast perfectly adequate."

"Very clean room, amazing breakfast "

"Fab wee hotel with onsight parking. Room was spotless. Tea and coffee making facilities with bottled water and biscuits replenished every day. Fresh towels every day and housekeeping staff were so helpful and chatty. Hotel is situated on main road into Oban town centre. They have a beautiful bar area which is very quiet and would benefit from offering evening meal. Overall a wonderful stay. This is our fourth stay here and will most definitely be returning. "

"Clean and comfortable room. Hearty dinner and fresh Scottish cooked breakfast. All staff were friendly and approachable. The gin distilled in house is excellent too!"

"I’ll start by saying I don’t often make reviews unless something is really good, or really bad. And this one was really bad. To preface, I’ve travelled a bunch, stayed in group hostels, cheap airbnbs and done lots to save a few bucks on a trip. This place really is just not something I’d recommend anyone to spend money on. Spend the extra few dollars and go somewhere else. Check in was fine, there was no one at the desk for a few minutes then someone came out and quickly checked us in, pretty much saying nothing but “your stay doesn’t include breakfast”, “sign here” and “you’re in room 9 up the stairs”, and pointed where to go. Not my experience with most hotels but maybe they skipped their hospitality training. We went up to the room, the door kind of looks like Harry Potter’s door under the stairs. We got in and I’ll list below what I observed and what I came to find in the coming hours: Pros: - nice view on the mountains Cons: - tv mounted on the wall fully crooked - ceiling had a lamp shade that was falling off - One of the bed side lights didn’t work at all - Cob webs all over the side of the wall in one corner - Wall paper peeling off the walls - Black mold on the ceiling in the shower - Cold water tap moves out of place entirely when you turn it on - Shower fills up with water while using it because it doesn’t drain properly - bottom sheet in the bed. mattress cover, top sheet, comforter, one pillow each. - Toilet is constantly running - wifi sucks "

"Obviously the location sells this hotel. Very dated decor and bedroom was very cramped. Car parking is not on site. Food and drink is very expensive"