Search Hotels Near Dumaluan Beach, Panglao

"While the property was absolutely beautiful, the customer service and and hospitality were lacking. I find it confusing to see so many raving reviews, yet our experience was so different. It felt like all the attention went to building a beautiful 5 star resort, but there was no staff training to create the experience you’d expect at a place this nice. We sat at the pool for about 20mins and were handed our menus (There was only 2 other people at the pool this entire time). After about 40+ mins we realized no one was coming back to take our order. We had to walk to 3 separate restos/bar because no one seemed"

"Clean room, asked for a different pillow and was given one promptly. Lots of rules. No room service. Mary Ann and MJ were excellent servers - both showed great respect, care & truly deserve a promotion!! Our view was exceptional!!!!!! "

"Arrived late at night but didn’t realise check in isn’t normally available after 9pm. Good room looking out at the beach, very clean and air con is excellent. Hot showers as well but the shower head needs changing. Overall enjoyed our stay and would come back. "

"The staff was courteous however they were unorganized and unable to check us in until 8pm! They did give us free breakfast however still frustrating. Overall the room and hotel was decent but nothing special. "

"Friendly courteous staff, very clean, great views, quiet, and best of all, no surprises! "

"Yes, staff's very helpful. But the restaurant to order slow other than that it's ok."

"Run out of power the room is hot no free breakfast. "

"room is okay, but am just wondering why they ask another 300 pesos for the shuttle bus when the shuttle bus service is already included to the package. honestly is still the best. "

"Warning! They don’t give the type of room that you paid for. I booked for two family rooms paid almost $300 for my family and relatives and they ended up giving them three different rooms of two people each room. Over crowded beach front… no privacy!… One thing that my mom was happy about is they were able to park their car inside the property! "