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"We really enjoyed our stay! This was our first visit to Balsam Lake, and we'll definitely be back. The room was very comfortable, the bed was great, and the location was excellent. Thank you for a wonderful stay!"

"Stayed here overnight for a wedding and the room was clean and well-maintained and the staff was very professional and friendly."

"DO NOT book this hotel. Photos are all done with AI. Run down, mold and mildew visible. Cigarette smoke smell is terrible. Trim was falling off the doors and wall baseboard. They refused to refund our money. This place should be shut down for health violations. Expedia should not list this hotel as an option!"

"I had cockroaches in my room. Killed one and couldn’t catch others. Made it very difficult to relax and try to sleep. I have photos and video if proof is needed. The sheets were also stained, and the bathroom towels were tattered and ripped. I would like a refund."

"Nothing"

"We had another great stay at this fine hotel. Staff was friendly and greeted us quickly right as we walked in. Check in went smoothly and we got to our room to unpack and unwind in no time. Room was clean, beds are firm, comfortable and quiet. Breakfast was delightful with a wide delicious variety to choose from. Hotel location is right off the freeway, and close to shopping. The beach is just a few minutes away which is great place to visit in the summer. When having to travel to the area this...

"Filthy carpets, loud refrigerator, extension cords Latin on the roof outside the trim window. Pool not usable."

"Clean room, nice staff"

"Very economical hotel. Clean and tidy. Staff friendly. Excellent off highway hotel choice for a road trip. Nice amenities."