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"The staff was exceptional "

"The hotel is secluded which is great but also requires for transportation to anything outside the hotel. If you want to eat in a local restaurant rather than the hotel it's a 30 min Car Ride away. As long as that is acceptable to you no issue but if you like to go outside the hotel from time to time this can be an issue. There is nothing around the hotel area that can be deemed as acceptable, at least not what we have been able to check out. "

"The Beach Samui has the most amazing staff taking care of your every requirement. The food is fantastic, The massages are so relaxing and the hotel beach & grounds beautifully manicured. Our room was spacious and super clean. This is not a resort style hotel with many in house activities, however as we were searching for peace and quiet, this hotel has this in buckets. for us it was so peaceful and the staff so friendly and attentive, we had a fantastic 10 days at this hotel and are planning our return."

"An excellent hotel with a colonial-style lobby so big you could park a jumbo jet in there. Great value for money, spacious well-appointed room, room service (haven't seen that in a while, although I didn't use it) and an extremely efficient aircon unit that would cause hypothermia if left running on full overnight. Situated a few Km north of downtown Surat Thani, but a 7/11 just over the road (actually an 8 lane motorway, but if you run you'll be ok). Breakfast won't win awards, but what do you expect for £30 a night? The perfect tonic after spending 5 nights in a substandard beach hut on Koa Tao. It's a shame the hotel was practically empty, they deserve more custom. The staff are excellent, the lobby as good as any I've seen in a 4-star, and it would be criminal if hotels like this go out of business. Downtown Surat Thani is the real Thailand you absolutely must visit. Everything's in Thai, no-one speaks any other language, and the evening streetfood market is a feast for the senses, a foodie's paradise all cooked fresh in front of you. No weird stuff, the aromas will stay with me forever, and plenty of homemade ice cream and smoothies for the kids. Fabulous, and only £1.50 in a tuktuk away from the hotel."

"Staff were very conscientious to arrival time from ferry and very accomodating. Staff were helpful and provided advice about the local areas. Wonderfully quiet area and no loud party music...very relaxing and peivate."

"Cleanliness is good. All staffs are nice "

"Beautiful resort, the beach club is so fun!"

"Excellent location next to the beach with friendly staff "

"The room we had was beyond fantastic. The private plunge pool was an amazing surprise. The room was very large and amazingly clean. Fully stocked mini fridge carried us through the night as our stay coincided with Buddha Day and no alcohol could be served, but it was alreadybin the fridge so that was ok! The staff were very helpful and courteous, even finding a dress my wife had mistakingly left and bringing it to us. If i am ever back on Koh Samui i would definitely stay here again."