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"The rooms are spacious, but the furniture is old and lacks any real personality. The staff is efficient, yet not particularly attentive to guests, and the information provided was minimal — for example, I was not told that the hotel is connected to a shopping mall. The food was also disappointing. I ordered a rare filet, but it was served completely overcooked and extremely tough. On the positive side, the location is very good, the hotel has a nice pool with bar service, and I was able to book a very pleasant tour through the hotel at a fair price. "

"Our heartfelt thanks go first to Hawa, the Deputy Director of Sales, who truly made our stay exceptional. She was patient, attentive, and genuinely listened to our needs, ensuring that every detail was perfectly arranged. Her care and professionalism set the tone for a wonderful experience. The hotel and rooms are absolutely spotless, and the entire team is warm, welcoming, and attentive. We have nothing but compliments to share about Terrou-Bi — every interaction reflected true five-star service. We spent most of our time relaxing on the private beach and by the swimming pool, enjoying the comfort of the Bali beds. The setting is peaceful, quiet, and beautifully maintained — a perfect escape. We wholeheartedly recommend staying at Terrou-Bi for an unforgettable experience."

"Our Family Room could use a little refreshing, but aside from that, our stay was absolutely perfect. The breakfast and lunch kitchen teams were exceptionally kind and attentive, and the reception staff were equally welcoming and professional. I also needed to work during my stay, and the internet connection was excellent — fast, stable, and very reliable, which made a real difference. Food was also diverse and very good. I have stayed in many Novotel properties, particularly across Europe, and this one truly stands out as the best experience I’ve had so far. A special thank you to Ousmane, Safietou, and the lovely lady welcoming guests at the restaurant entrance for their outstanding service and warm hospitality. We will gladly return."