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Reviews of Baymont by Wyndham Downtown Detroit

2.5 out of 5
Baymont by Wyndham Downtown Detroit
3250 East Jefferson Ave., Detroit, MI

Reviews

5.0
Rating 10 - Excellent. 133 out of 1002 reviews" "
Rating 8 - Good. 127 out of 1002 reviews" "
Rating 6 - Okay. 168 out of 1002 reviews" "
Rating 4 - Poor. 206 out of 1002 reviews" "
Rating 2 - Terrible. 368 out of 1002 reviews" "

5.0/10

Cleanliness

6.4/10

Staff & service

4.4/10

Amenities

4.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Phil

Great service
Stayed 1 night in May 2024

2/10 Terrible

Jose

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
super dirty
Stayed 8 nights in May 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, property conditions & facilities
Absolutely disgusting
Stayed 6 nights in May 2024

10/10 Excellent

Bruce

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Tha accomodations were fine. My only complaint, there was no elevator. Transferring bags and other belongings was very cumbersome to handle while climbing stairs.
Stayed 2 nights in May 2024

10/10 Excellent

Matthew

Stayed 4 nights in Apr 2024

4/10 Poor

Tiffany

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was tiny, there is a weird window but it’s open to a hallway so if the curtains are not pulled right everyone walking the hall sees into your room. There were thick black hairs in our bed when we folded down the blankets. The blankets smelled like weed and greasy food. There is no elevator access, no ice machines and vending on each floor. The parking lot is tiny and there are intoxicated people hanging around everywhere. The breakfast was a joke, there wasn’t even enough waffle mix to make food.
Stayed 1 night in May 2024

10/10 Excellent

Kierra

Liked: Staff & service
Disliked: Property conditions & facilities
The inside of the hotel rooms weren’t too bad, especially for the price and location of the hotel. Only problem I would say I’ve had was with the security guard during the night shift. Very sexist. Very disrespectful. And can’t control his temper. I wouldn’t recommend them keeping him there. Horrible service.
Stayed 3 nights in May 2024

8/10 Good

Ben

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting! Windows wouldn’t even lock and the toilet seat and lights weren’t even attached. Don’t stay here!
Stayed 1 night in May 2024

2/10 Terrible

Ben

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgustingly dirty, unsafe, windows didn’t lock.
Stayed 1 night in May 2024

8/10 Good

Jenna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean
Stayed 1 night in May 2024

2/10 Terrible

Roxanne

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Dennis

Travelled with partner
We booked a king Jacuzzi suite and was sent to a regular king room upon entering the room we had noticed that the toilet was full of fecal matter and had been like that for sometime, possibly weeks but for sure days
Stayed 2 nights in May 2024

8/10 Good

Temia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent Hotel.
Stayed 1 night in May 2024

8/10 Good

Gregchen

Travelled with partner
Liked: Staff & service, amenities
Close to downtown. Quiet and inexpensive
Stayed 1 night in Apr 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pulled up tp property and people were drinking out of paper bags out front knocking on windows asking for money. Reluctantly walked inside and place smelled of cigarettes and mold. My wife at that point refused to take a step further and proceeded to to turn around and leave. Drove 15 miles west to stay at Holiday Inn Express. Thanks Expedia $500 bucks down the drain. Will never use your app again.
Stayed 1 night in Apr 2024

2/10 Terrible

Deborah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I couldn't sleep.Smell smoke and people talking all nights. Not my type of Wyndham hotel. I was sleepy from a long drive from Chicago so i stayed. Never again. Horrible. The the lady working front desk was nice. Hotel needs a make over.
Stayed 1 night in Apr 2024

10/10 Excellent

Barbara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick and easy. Staff were extremely nice.
Stayed 3 nights in Apr 2024

2/10 Terrible

Dario, Vado

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk clerk Donita was absolute delight from the time I had check in til the time I check out. She gave great opinions on restaurants, events and bars to visit during our stay! I can’t wait to come back!
Stayed 2 nights in Apr 2024

4/10 Poor

Tai

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
TV didn't work
Stayed 1 night in Feb 2024

4/10 Poor

Chris

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This looks better in the pictures than in real life. The smell of pot was evidence everywhere. The sink didn't drain well at all. Room was ok but not what you'd expect for the money. Hallways were dirty and not well kept. Eating area and food for breakfast had lots to be desired. For the money, go somewhere else.
Stayed 1 night in Mar 2024

2/10 Terrible

Chanel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was horrible and there were hairs (maybe pubic) on the towels and beds. Very dirty. Could not receive a refund even though we were in the room for ten minutes and left to find a new hotel.
Stayed 1 night in Mar 2024

4/10 Poor

annette

Stayed 1 night in Apr 2024

2/10 Terrible

Viva

Disliked: Cleanliness, staff & service, property conditions & facilities
Rundown and old
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I was surprised about the location and the free breakfast they had
Stayed 1 night in Mar 2024

8/10 Good

Robert, Oshawa

Travelled with partner
Liked: Staff & service
Property was a little dated but overall suited my needs
Stayed 1 night in Mar 2024

4/10 Poor

Myrtle

Travelled with family
It said wheelchair accessible, but the there was no elevator. You have to utilize low stairs to get to the wheelchair accessible rooms. My fragile uncle could not take the bumping of the stairs even though they were low.
Stayed 3 nights in Mar 2024

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, room was comfortable, parking was free and easy and a nice breakfast too if you get there early enough. About an eight minute drive from downtown, perfect place to stay for us and our trip. Even gave us a late (noon) checkout! We will be back for sure!
Stayed 2 nights in Mar 2024

2/10 Terrible

Tenacha, Youngstown

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

2/10 Terrible

Matthew

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty panties On bedsheet
Stayed 1 night in Mar 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel met my needs.
Stayed 2 nights in Mar 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, property conditions & facilities
Did not get the room we booked online. Went to the front to explain and nothing could be done, we were stuck with the downgraded room.
Stayed 1 night in Mar 2024

6/10 Okay

Tianna

Business traveller, Travelled with partner
Worked only because it was located downtown
Stayed 1 night in Mar 2024

4/10 Poor

Sajithkumar, College Park

Stayed 1 night in Mar 2024

2/10 Terrible

Elizabeth

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms did not look like they looked in the picture. Matter of fact they didn't even give me the room that I selected! The rooms and the property were gross!
Stayed 2 nights in Mar 2024

8/10 Good

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay.
Stayed 2 nights in Mar 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Antonio

Stayed 1 night in Feb 2024

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All of what I saw online for this specific property was misleading and horrible. We didn’t feel safe and had to leave. We asked for a refund right away after seeing the condition but staff said we had to contact Expedia. We didn’t stay and had to book another hotel for a huge amount since it was last minute. Not sure I’ll book thru Expedia again, this property’s photos are very misleading. The hotel was dirty, and it’s not worth the fees charged like most hotels in the downtown area. This is not in “downtown”as expected.
Stayed 1 night in Feb 2024

4/10 Poor

Donald

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were extremely outdated, unclean from the walls to the carpet. Nats were everywhere even after being moved to another room. Our lamp was missing a light bulb and the person working the main desk had a pack and told us she didn't know if she could give us one and didn't! I am handicapped and I gave up my handicapped accessible room for one that was slighty cleaner, but had a deep drop off in the bathroom floor that i keep tripping off. Worst stay ever!
Stayed 2 nights in Feb 2024

2/10 Terrible

Douglas

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
False advertisement. Witnessed Illegal drug dealing
Stayed 1 night in Feb 2024

2/10 Terrible

Francisco

Business traveller
Disliked: Amenities
Picture on website is dishonest. Place is dangerous. Not staying and booking somewhere else
Stayed 1 night in Feb 2024

10/10 Excellent

Crystal

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Quanisha

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff is very rude I told the staff that my daughter would be the one checking out everything was fine when she went to return the keys they had already deactivated the keys before her original check out time and they also do not give her valid reason on why she couldn’t get it later that day I came up and the man said he didn’t give it back because there was a spot left with a little ash residue so they went to go find a reason after she left
Stayed 1 night in Feb 2024

6/10 Okay

Arin

Liked: Staff & service
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
The hotel & the rooms are in need of some work. The young lady at the front desk was amazing. I was only there for one night, so it was ok for that one night. It took about 20 minutes for the hot water to kick in .....
Stayed 1 night in Feb 2024

4/10 Poor

Kanda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Needs some serious updates in hole facility. And there is no reason for the remote control to be sticky and work a tv from 2004.
Stayed 1 night in Feb 2024