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"The hotel is new and the rooms are spacious. Excellent location as it’s linked to a big mall with many dining options. But what really stand out is the staff. Though bookings were made via Expedia (we had 2 different arrivals and 2 rooms), I had contacted the hotel directly on many occasions with regards to our late check-in, lower floor rooms, rooms near each other and our dining reservations on New Year’s Eve. Staff was prompt in replying to all my emails by various staff which gave me...

"Excellent service from all staff at hotel that we had pleasure of interacting with. Anytime we needed anything during our stay the staff was extremely friendly and accommodating. Highly recommend."

"All Staff are very nice "

"Loved the hotel, excellent stay, environment, and Lijiang Old Town is walkable with many anemities. Definitely recommend. Staff is friendly, very friendly and quick to respond. "

"The room is modern and spacious. Excellent location as it’s just next to the old town. Staff is very friendly. As we had 2 rooms, I’ve emailed to the hotel in advance to have it near to each other. It was nice that they did as the hotel’s layout is like a courtyard style. So you can imagine if one has to walk from one building to the other in the cold. It was also great that they had the WeChat services which enable guest to contact the hotel directly for any request. Thought the idea was...

"View and service were amazing. There is a bus station in front of the hotel parking from Lijiang old Town. The bus will stop at Tiger Leaping Gorge first, then ending at this hotel. We've spent a night here then took another bus direct to Shangri La the next day. "

"It was a very pleasant trip to this hotel. I got a pick up airport to hotel. The manager came to transport our luggages with a kind of motor tricycle because the hotel can not be access by car. You have to walk about 200 m to the hotel which is in the middle of old town.. Breakfast is good "

"Hotel bem localizado confortável com vista e bom serviço "

"Overall amenities, breakfast buffet and kids playing area "

"The twin bed is so comfi. It has aircond. It is quiet room. I couldnt hear any next door talkg or tv noise. I slept through the night. Highly recommended."

"Staffs are so helpful. The room is clean and full of facility."

"Easy to travel and good support"

"Remarkable view. Great facilities for families with kids. "

"非常棒，整体环境，体验都是绝美 可以看到雪山。值得二刷！"

"Clean, nice area with a great trail. Beautiful lake view is spectacular Breakfast is great!"

"Location is fantastic. Great starting point for exploring the old town. Service is exceptional. The staff really tries their very best to make you feel at home. Very comfortable room."

"Wonderful room and staff. Beautiful property, "

"staff was friendly and helpful. we really enjoy the two nights here."

"Very conveniently located in the old town, in the less busy area. However, the busy area is just a 10 minute walk away. Manager is very hospitable, and speaks great English."

"Chief Concierge, Mark Qi is really supportive and helpful. He assist to make our journey beautiful."