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"staff were great and welcoming, however room condition wasn't that clean. there was no hot water for our room and aircon did not work on the second day."

"i was made to wait for three hours and was eventually told by the hotel staff to cancel the reservation as they claimed not to have received payment. we had to book another hotel last minute! really bad experience with the lava view bungalows."

"Mike, his wife and 2 daughters were excellent. However the place was affected by nature and there is no electricity, no wifi, no hot water. As other guests have said before, it is a long way from Lenakel, 1.5 hours driving on the dirt road which can be difficult after rain. So I won't recommend staying more than 2-3 nights mainly to see the volcano+- the Iatapu traditional dance."

"Morris, Susie and their family were so welcoming and really looked after us. The location is something else and you can just sit and watch the volcano and listen to it rumble for hours. Our bungalow was basic but comfortable, and it was nice to be able to switch off for a couple of days and experience the local village life. You share meal times and the overall experience with the other guests which was also really nice - met some wonderful people. Morris also organised outings for us to the volcano, local village and to a waterfall too which were all amazing. Will definitely be back!"