โรงแรมและที่พักในซาอุดิอาระเบีย

"The front deck service needs to be improved. Overall great place but front deck service is from 3 star hotel. They promise just to make you feel they do something but totally ignore your request "

"Breakfast"

"أقامة جيدة ولكن أتوبيسالخاص بتوصيل المعتمرين من والي الحرم غير منتظم "

"This was one of the most unsafe and distressing hotel stays I’ve experienced, and I would strongly caution anyone considering booking here. I was injured inside the room after stepping on extremely sharp glass left on the floor, which resulted in a deep cut to my foot. That alone should never happen in a properly maintained hotel. It didn’t end there, the hygiene was equally concerning, with brown stains hidden beneath the pillow. When we requested basic items like towels and a blanket, the...

"Everything was 10/10"

"Perfect location and really excellent in every respect. Would absolutely stay again and would highly recommend"

"Loved the customer service. Location is ideal. Cleanliness can be improved. Dishes were not cleaned properly and vacuuming the room seemed rushed. We noticed black mold in the washroom, shower ceiling. Breakfast can be improved."

"Novotel in the uk was never appealing to me, I always saw it as a rubbish budget hotel. That is until I stayed in Novotel Makkah. Firstly just the aesthetics alone are luxury. Never would you associate this type of hotel with basic or budget. I could not believe Novotel could have these types of hotels like the 1 in Makkah. The food is something spectacular but what makes this hotel the best I’ve ever stayed in, in my 40mins of life was the staff. I cannot be more grateful and humbled by the...

"Good staff with services provided immediately. "

"Comfortable"

"Great location and well maintained property!"

"객실이 깨끗하고 직원이 친절했습니다"

"Stayed for a night. It was nice."

"Dear Management Team, I have just completed a one-week stay with my family, and I would like to thank the management, catering, and cleaning staff for your hard work. Thank you for providing such a pleasant and welcoming environment for us. Best regards, Nadeem"

"Shuttle service was canceled due to breakdown one occasion but guest weren't notified of the cancellation "

"Clean excellent"

"Front desk staff was rude, room was clean, shuttle service to haram was ok "

"فندق جميل ونظيف وتعامل راقي"