โรงแรมและที่พักในซานอันเดรสและโปรบีเดนเซีย

"The first day the floor was dirty , requested to clean and took more than one day . Also the floor of the hallway was slippery . Manager was notified and took actions . The swimming pool was broken and we could not use for one day then send us to another hotel were had time restrictions . They should inform guest about it . Another issue was was to see a foreign old man with two young women at the hotel . It was inappropriate for family oriented hotel . Hoping the feedback is considered and...

"I had an amazing time!"

"The resort keeps on charging our card every week since we left. The front desk staff are rude and mean. The room door fell on my leg and now I have a big gash in my leg. The bartenders were the only nice people."

"Best experience ever! Great hospitality, friendly and very helpful staff. Our room was spotless and the view was breathtaking! I can not wait to come back and have a memorable time again."

"Great servive, facilities and breakfast"

"The only downside is that the Wi-Fi doesn't work for the TV."

"location was excellent and staff was friendly and helpful. the property is in desperate need of repairs and updates - - - for example, the tiles on the deck were broken, my sink did not drain (they fixed it), the air conditioning was weak, and the furniture showed lots of signs of wear. for this price point, there should be wifi in the rooms, not just in the lobby"

"Vanessa nos trató con excelencia y como una gran familia. Nos encantó su trato y gracias a ella todo el viaje a San Andrés fue espectacular."

"El hotel parece que es relativamente nuevo. Las cosas por mejorar son: - Poner colgaderos para las toallas en los baños, literal no hay nada para extenderla para secar o mientras uno se ducha. - entra demasiada luz del corredor en la noche al cuarto. El desayuno estuvo variado los tres días que estuvimos. El servicio estuvo 8/10."

"It doesn’t loock as the photos shows it, There was a cockroach, no hot water,stained towels, some of the employees don’t even say hello. All things considered, that hotel isn't worth the money you pay for it."

"the staff were very accommodating and helpful through our entire trip. The room was kept tidy everyday and the decor is well put together! Thank you to all those that made our trip to San Andres a wonderful memory!"

"Need more entertainment and dtink options"

"Not like the pictures Unprofessional staff Room sheets dirty, room in a poor condition Phone did not work Poor WiFi signal in the room"

"I am extremely disappointed with my recent stay. I had stayed at this location before and enjoyed it, but this experience was completely unacceptable from start to finish. The first issue happened at check-in when staff gave my fiancé a difficult time checking in. Things only got worse from there. On Friday night, there was no hot water. I attempted to address the issue with staff, but no one seemed to care or provide any meaningful assistance. Unfortunately, the hot water issue continued...

"Excellent service. We were a group of 12 and stayed 5 days. No complaints."