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"The location is excellent - easy walking in downtown Providence. The staff are great and the rooms are clean and maintained. My only quibble is the "city view" room on the second floor provided not much of a view. Also, there is a small table in the room, but no chair (an uncomfortable bench too awkward to work with) so working in the room was not possible. "

"Convenient location for walking around, elegant and beautiful hotel"

"Staff was friendly and accommodating. "

"Loved our stay. We are multi repeat customers. The only complaints are the following; the AC unit was way too loud, sounded like there were some loose parts or something. Also, the coffee machine is tucked away in a very dark cabinet. It’s all black on black and no overhead area lights. Not user friendly at all. "

"they deposit that exspida took the hotel trying to get same one from. hotel was horrible stain chairs and beds and horrible service. "

"Spa was really great. "

"Good"

"The walls between rooms are extremely thin. I could hear conversations next door and couldn’t sleep. "

"The hotel was very clean and the staff was very nice and polite the only downfall we had is we woke up to no heat or hot water in the morning so could not shower before leaving"