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"Outdated even with renovations"

"good"

"I booked the room with whirlpool opposite the balcony viewing falls. Was given a different one. Staff didn't accommodate either"

"Hallway carpet on the guest floors can do with some deep cleaning, very dirty with lots of stains. My concern here is with the room and bedding. We extended our stay and switched rooms which went smoothly. However, it wasn’t until later in our stay that I noticed a food like stain on the duvet covering. I reported it to my booking agent and was told that the hotel management is not going to do anything about it. I was disgusted by the stain and ended up using the sofa bed. It’s very...

"This is my boyfriend and I’s favourite hotel to visit the falls. It is priced WAY more reasonably than any other hotel that is close to the tourist area, even on long weekends like Victoria Day or Labour Day. The rooms are clean and comfortable, staff is friendly, and the location is walking right onto the top of Clifton hill, perfect to walk down to the falls or explore the Clifton hill area. The only thing that is very slightly annoying is that they only have 2 elevators and sometimes there’s...

"Room was clean. Our blanket was ripped"

"Great stay with toddlers"

"Room was clean but needed alot of repairs. Beds where very uncomfortable. Staff is always great though."

"Hearing the room across the hall having really loud sexe."