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"Great room, although no A/C with the built-in fan it was excellent. Service was great and food didn’t take too long!! Great value in Gulu. "

"Customer service, clean, room service was free, "

"We love staying at Lillian Towers. The staff is helpful and the restaurant is high quality and tasty food. They would benefit from a few updates, like their air conditioning units. But, we will always return when we are in Uganda."

"I really enjoyed the hippos grazing at night. The staff also built us a bonfire the first night we were there and we were able to eat around it. The biggest problem was they said we were not expected ( even though my name was clearly on their guest list) and that they did not know we had a 6 year old with us. They were very confused at first and did not know how to handle the situation. One man was very unfriendly."

"Grounds are beautiful and provide a lot of privacy for each bungalow. Rooms are basic but clean. Staff was very nice and accommodating and food was good. There were a couple groups there which took up the work spaces - this was the only issue. "

"I am really, really tired of hotels claiming that they have ‘free wifi’ (I stay in hotels >300 nights per year). This hotel had only intermittent electricity (so no power to the small fan in the room at night). In 48 hour stay perhaps 2 hours of connectivity. I encourage Hotels.com to add a third category “wifi MAY be available”"