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"Great hotel with beautiful and clean amenities. Right in the heart of Jerusalem"

"For carrying the Hilton name the history of the hotel Astoria, there was no value for the high price. General staff with cultural approaches to make you feel the problem is "you". Food quality is below other times we stayed there. Budget cuts? Not on rates!!! AC not working properly. Maintenance staff stating "it a good temperature " when you want another. Every issue had to go to upper management. Instead of training staff to deal with it right away. In the end , there version of " we are...

"Absolutely terrible place, they won't even respond to you. Sleep on the street buy don't go here!"

"Great hotel in a great location. Sometimes it’s worth paying more for a luxury experience. Excellent service, outstanding breakfast buffet and beautiful rooftop pool. My room was in the small building next to the main building. It was a great room. Quiet. Easy in and out and no crowded elevator. Amazing shower. Overall highly recommended."

"Excellent room, breakfast and location"

"Excellent location, beautiful breakfast and perfect for the price point. Clean. Room small but perfectly functional. Water pressure wonderful."

"We had reservations for long time yet our first room AC did Not work Was only cold air The upset was when we called them to change the room we're trying to "convince us" was working They sent 2 man to repair it More than 30 min later and 3 more maintenance men could not solve it so I called and ask for manager she was super nice and finally we got a new room"

"The room and balcony was spacious and the bathroom was beautiful. Reception was efficient and polite. There was an empty bottle of wine in the room from the previous occupants. The balcony was looking out onto a roof. Was difficult to get a coffee at 16:30. Kosher hotels are a complete hypocrisy"

"Great location and customer service is OUTSTANDING. Will definitely stay again. This was a great stay"

"The staff of male constantly told me he is not working when that day was Saturday the Shabbat stated, but before that Shabbat started, a woman staff did not give the key that can open the front door, she also didn’t give me the door code to open the door. Nor even tell me the coffee was available. Shabbat is not something that couldn’t simply answer question by one few words if you operate a hostel business for public to use it in Shabbat time. At least the person of male should not be in...

"Amazing hotel amazing staff amazing food amazing service and Rachel is the best."

"Nice hotel, centrally located. Lobby is clean big welcoming and pretty. Staff was friendly and helpful. Room was comfortable though would say the bathroom has seen better days. Floor behind and around the toilet was cracked, old looking, water damaged. The shower has a half door and water sprays out of the shower/bath when taking a shower. The breakfast is phenomenal and one of the best parts of the stay. Would stay again though would suggest an upgrade to the bathroom."

"Great location. Everything was perfect."

"Great Hotel!"

"Cet hôtel est super bien placé en face du David Citadel au centre, il est propre, super fonctionnel, je recommande beaucoup. J’ai beaucoup aimé cet hôtel, et le personnel est très sympa."

"Enjoyed our stay. Can't exit to come back"

"This is the perfect luxury stay"