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"Overall, my experience was great! The beach is on the smaller side and quite rocky, but the large pool area more than made up for it. There were several restaurants that operated on a “first come, first served” basis, so reservations weren’t available for most of them. The only restaurant where I was able to make a reservation was the Japanese hibachi restaurant. However, if you were a “privileged” guest, you had the option to make reservations at the other restaurants as well. Most of the...

"Team listened and was willing to improve on the experience next time"

"Everything was beautiful, exceptionally friendly staff, clean rooms, wonderful eateries."

"The service at the Riu Aquarelle was phenomenal. The food was excellent. The customer service upon entry was great and expedited. I absolutely have no complaints. My take away was the farewell song that added a nice finishing touch to my stay. My server Cecelia was excellent and the concierge staff at the front desk Shanice was watery helpful just to name"

"I will definitely be staying at Moon Palace on my next visit as the facilities are top notch, the staff is friendly & there is so much to do, you never get bored. I thoroughly enjoyed my stay, from swimming with dolphins to sunset boat rides, it was a total dream. The only criticism if I'm forced to give one is that the WiFi isn't great. But overall i had a splendid stay."

"Front desk staff is not accommodating and they can be rude especially Rosheen.Beach view was good.Room was very clean our room attendant Abigail was professional and very nice and pool was good."

"It was extremely disappointing to find more than half the resort completely unavailable due to construction. I was not made aware prior to arriving."

"No"

"We absolutely loved our stay here for our anniversary! ❤️ It was our first time at S Hotel Montego Bay, and we definitely had an amazing time! The location is super convenient and so close to the airport. We also took advantage of their taxi service, which made getting around so easy and convenient. All of the restaurants and bars are definitely worth checking out! We really enjoyed the amazing food, beautiful views, and overall experience. 🌴✨ If you’re considering staying here, I definitely...

"It was a piece of paradise. The sea was divine. The rooms right In front of the beach all small villas surrounded by pools. I loved the buffet. The food was fresh and there were different kinds of cooked meals. The people were kind and friendly. Not crowded which made it peaceful. They had beautiful shows and songs in the evening. Very happy. Will come back for sure. And the sea!!!! I don’t hours and hours floating and swimming. Enough towels, plenty of beach chairs. Coffee and drinks available...

"The property overall was nice. The food was pretty good. What wasn’t nice is how far away the rooms are from the reception desk. Doing that long distance walking multiple times per day in that heat was a lot. I think having the availability of golf carts would be great. Also not having room service is a huge setback. You’re also not allowed to take carry food out from the restaurants and buffet. What if someone is a diabetic?"

"The staff were amazing — service was unmatched, couldn’t say anything better about them. Where we struggled was with the food options — seemingly limited, and speciality restaurants barely open, along with no room service or option to get food besides a “burger bar” anytime after 9pm. The buffet was mediocre at best. Really disappointed with food options, otherwise would consider going back."

"I enjoyed most of the time . Kinda disappointment when I was at the pool and was no one at pool bar and then he come with real nasty attitude. Other then that it was okay we was out mostly because of service"

"We had an absolutely wonderful vacation at Couples Tower Isle! Our room was very clean, and the air conditioning worked amazingly—which made coming back to the room after a day in the Jamaican sun so comfortable. The food was incredible, even at the buffet! We truly couldn’t have asked for more helpful, friendly, and accommodating staff. Everyone went above and beyond to make our vacation special. We had such a wonderful experience and will definitely be back! Highly recommend Couples Tower...

"Good"