"The best out of 3 hotels that I have stayed in Tokyo!
Location: best. JR right beside. Bustop in front. Cafes, restaurants, konbinis and supermarkets line the street.
Travelled as family of 7, we booked 3 rooms. There were 2 machines at the reception for check-in. Courteous reception staff assisted in the process. We were anxious about our early morning flight out. They helped to check the rates for taxi service but we ended up with alternative arrangements. Where basic English lacked, they used translating device from mobile phone and it was sufficient.
Rooms: good. Enjoyed the balconies. Being at higher floor, all felt minimal to no noise from the trains with it closed. Slept well. Bed comfy and pillows, wonderful.Top part of the pillows were soft, there was buckwheat underneath.
Fully equipped toilet. Our tallest family member was 185cm and toilet to us was good sized. Everything was within arms reach.
Even equppied with deodorizer spray (for room and fabric), shoe brush and shoe horn!
If we hung Do Not Disturb, they would place a note to inform that they did not enter the room that day and offered eco cleaning where bed linens will not be replaced but they would vacuum and replace towels. That to me is crafted service, assurance to security and upholding integrity.
On our last night, we experienced M3 earthquake tremors. Staying on a higher floor, we felt rooms sway but everyone was ok. It made me appreciate having a manned, 24hr reception even more."