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"This is an exceptional hotel! Amazing staff and beautiful grounds, and the sea view rooms are really stunning. "

"We had the best stay - property is amazing. The breakfast buffet was just mind blowing. Staff was incredible and we had a personal contact to arrange things for us. The beach at the hotel was beautiful with nice sand and plenty of lounge space. Goa is very spread out so having a nice hotel as a home base was key. "

"Great Staff! Thank you Arsalan at the restaurant for your great service! Best reception at the front desk. Smooth airport transportation arrangement. Great Property! Beautiful rooms. "

"Should fix TV accessibility viewing from Beds in all rooms"

"Beach view from villa was obstructed. In general, the property was clean but looked dated,. The main pool area, in particular was kitschy and not commensurate with the star rating and per day charge (average of $700 per night). I had to ask for newspapers everyday and staff didn't ask if I wanted one delivered every morning . At dinner at one of the restaurants, cheese was added to our vegan pasta and another day, I had to remind the waiter 3 times to get me a beer. This last item is not...

"Unorganised for breakfast, very noisy at night "

"Wow what a brilliant hotel exceptional wish I could give it a better review it’s worth more than 5 stars!!! We have come since it opened last year this is our second year staying at this beautiful hotel! Staff go up & beyond to ensure your stay is the best you can have nothing is too much trouble. All the staff are so friendly & helpful from front desk to restaurant/chefs to housekeeeping all brilliant do such a great job I can’t rate them highly enough! "

"AC isn't strong in my room. It takes a day to reach the set temperature. Definitely needs improvement. Rest was excellent."

"Our stay was good. Staff helped us to clean the sink which was smelly. We had to change room as there was a problem with the drainage. "

"Couldn’t get beds at the pool 1 day. Not many facilities by pool. Cleanliness very poor in pool toilet:shower "

"Very clean room and premises. Polite and helpful staff everywhere. "

"Great service "

"Our second stay at this property, the personal remembered us from before and they looked after us. There are a lot of people to mention but highlighting some of those fantastic guys who looked after us where Miraz the chef who looked after all our culinary needs, Yogesh, mustafa and srijita looking after us at breakfast. Vijay and all at the pool area looking after us. All the cleaning staff were amazing. Had a great 11days at the property Krishna the manager was attentive to all our needs. Plus...

"We have just come back from a 3 night stay at the ITC with friends. Overall, we had a great time and would recommend ITC. Here are some of our thoughts: - The hotel was lovely, an extensive resort filled with natural beauty and plenty of grounds to wander through. - The beach is gorgeous with soft, powdery sand and lots of space. We did struggle to get beds but the staff worked hard to resolve this. On two of 3 occasions, beds we had had lost their support to sit up - an investment in more and...

"We had a wonderful stay at Heritage Village for my birthday. Every single staff member was excellent- friendly, courteous and helpful. I can't remember all of their names but do remember Ganesh and Abigail on reception along with Naira and Balakrishna at Chutney. We spoke to the lovely female head chef at Chutney to thank her for the wonderful breakfast buffets - again her name eludes me but she was so sweet and does an excellent job. The food at both breakfast and the restaurants was out of...

"Beach view was very nice and pristine. No obsturctiond or other public. Private beach made it more exclusive."

"Overall excellent experience. Would come back"

"Prachtig hotel. Vriendelijk personeel. "

"Staff goes above and beyond to make your stay very comfortable and pleasant. Property location is little inconvenient thought with very narrow lane."

"Good shower, comfy bed, clean, lovely grounds that are well maintained. Good pool, comfy sun beds with and some without shade. Courteous staff at pool bar. Poor and very slow service at breakfast. Never any bacon on buffet. Breakfast always a poor experience and the only aspect to let it down."