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"Es un excelente hotel y lo q mas me gusto fue su maravilloso servicio; se nota la capacitacion de su personal y entrega.... No me gusto mucho el tema del restaurante, fuimos al de mar y al italiano, personalmente no cumplio mis expectativas....mientras el buffet es agradnle y variado"

"El personal muy atento."

"Had a great experience. All of the front desk staff were friendly and very helpful. Xavier who works on the 8th floor as a concierge was extremely helpful. Will definitely stay here again."

"Great place to relax and enjoy some quiet time."

"Construction area"

"We had a wonderful stay and everything was perfect. The breakfast was excellent every morning, and the accommodation was comfortable and welcoming. A special thank you goes to Nico, who was an outstanding host. He was always available to help, gave great advice, and supported us in every situation. We even had an accident during our trip, and Nico went above and beyond to assist us and make sure everything was taken care of. His kindness and support made a huge difference. We highly recommend...

"Excelente todo, muy recomendado"

"Highly recomended"

"This place was amazing. The pool, hot tub, and bar were top notch, and just what we needed at the end of a long day of activity."

"Porque tem que pagar internet 18 us$ por dia"

"Breakfast was fantastic. Staff was helpful with storing my luggage and securing a taxi. Location of the hotel was great as well."

"I was only there for one night but there are 2 to things I wanted to mention. One the restaurant staff seemed too busy to help me from ordering my food to even getting condiments. I had to ask repeatedly and felt ignored. Secondly, I wish that people with early flights could have been accommodated with a to go breakfast box as I had an early flight and breakfast time was later."

"Nice room, clean and the personal was helpful"

"It is a nice and economic place to stay while you have another flight the next day or need to rest the night. The bathrooms lack of good maintenance… and it make the experience not that good. The staff is efficient and friend. The breakfast is expensive for what it offers but if you don’t have another place to eat breakfast then it is ok, after all Ecuadorean food is always fresh and natural no matter which 3-4 star hotel you pick."

"Nice property, spacious room. Nice pool and gym area. Rude staff."

"I expected more, terrible bed, very soft not according to hotel standards. Simple breakfast, old appearance."

"Shuttle, clean. All hood"

"Everything is great especially the breakfast. If you want to sleep in a bit get a room at the back side of the hotel. The front side faces the Panamericana highway and you get some traffic noise early in the morning."

"It's a nice hotel with an awesome breakfast buffet! It is close to the Malecon and on the water."

"This is 100% the best hotel in the historical area of Cuenca. They have amazing staff working at all times and delicious food that rotates in the morning. The views are also the best, as the building is directly across from the Cathedral."