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"Staff not overly nice or helpful"

"Fantastic hotel,could not fault it,great staff,excellent food,superb pool area,would highly recommend"

"Hotel in an excellent position opposite the beach. Room was spacious as was the balcony and with plenty of seats. Pool area is very good with plenty of sun beds although there are still ‘bed bookers’ Breakfast catered for all tastes being extensive. Although there did not appear to be a restaurant in the Cleopatra, the 3 restaurants in the Mediterranean Palace are available for Cleopatra guests. Not expensive and with 20% discount very reasonable, not busy and good food. Very enjoyable stay. Thank you"

"The whole place was great"

"The whole hotel is immaculately clean, every member of staff is friendly, knowledgable,courteous and helpful. The restaurant standards are high and the man at the bikini bar is so accomodating to requests. Location is perfect. The only tiniest fault was one pillow, but Im sure if we asked another would have been made avaliable.An extremely well managed hotel in every aspect."

"Lovely hotel staff are really warm and friendly I stayed at Melia Inside and H10 both of them 2.5-2.0 starts this 4.5 really really nice right next to beach very spacious beautiful view celing has no roof outside so you can see the starts great La carte restaurant with beautiful staff member Ana who was lovely made my day better definitely would come back"

"Superb hotel. I’d look nowhere else if coming to Tenerife. Never disappoints. Lovely staff. Well sited. Good food."

"Apartment very clean, light & spacious. Lovely balcony. Pool is beyond belief! Breakfast everything & anything you might possibly want. Excellent!"

"Lovely apartment lost a star as arrived late due to cancelled flight and no restaurants, bars or facilities for food, even vending machine didn’t work. Only there for a night "