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"Finding the parking was a bit of a challenge as was finding the lobby for checking in. More signage needed at ground level for easier access. Our room was not ready until almost 5pm. Upon check out we were supposed to have our luggage brought down from our room but no one got a call and we were waiting for quite some time before it all got straightened out. "

"Great views"

"First of all the room I reserved was not available so they gave us another room with a very uncomfortable bed we couldnt sleep at night. Then the bell boys broke my bag handle. And the reception was too busy we had to leave without any compensation. We had to catch a bus so we were"

"Came with my husband and daughter. Close to downtown, while being in a quiet area. Great price. The room was clean, and mostly updated - the carpets look older but everything else was quite nice. Heated bathroom floor, balcony. The atrium pool was really nice. The staff were friendly. I will be using this as my go-to hotel when visiting Toronto. "

"Excellent location, very clean, good breakfast. Friendly staff. "

"They had a super buffet very reasonable, and the food tasted great. The casino looked nice. We didn’t do any gambling, but overall everything was just super."

"Surprisingly quiet, exceptionally comfortable and with superior customer service, our stay here made our trip home the next morning stress-free and enjoyable."

"comfortable and convenient for downtown Vancouver"

"Excellent service "