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There was no one there for check in. We had to call a phone number and wait for someone to come to the property to give us our room. There were a lot of very odd people hanging around and walking through the property. We got a double bed when we paid for a queen. The room is very small and wierd. Would not recommend it and have no idea how this place could get such a high review.
Price was reasonable, but the bed sheets were dirty, bed frame feet were metal and stuck out so you hit your toes, hot water in the shower took forever to warm up, vinyl tiles were peeling off the walls, and the room stunk so badly it was nauseating. The fridge was cool, though, and whoever folded the towels did a good job.
The first noticeable deterrent was the odor when walking into the foyer of the dormitory room type set up. It immediately reminded me of an old musty gym or very dirty old bar. The stench of themust & old smoke was very evident. Upon entering the room, we noticed exposed wires in some of the electrical outlets with missing covers. The two very low quality night stand lamps did not work (or if yhe did, we never figured out how to turn them on). In the bathroom, the tile around the vanity had gaps around it exposing the floor below it and was filfthy IN the crevice. As we were assigned the closest room to the street, it was very noisy as well. We did not stay, leaving less than 5 hours after checking in. Would not recommend.
We did like the location, cleanliness of the linens, and the beds were comfortable although squished into a small room, but all in all an acceptable spot. We didn't like the clogged drain in the shower, my husband pulled a wad of hair out so it would drain, yuck. We also didn't like there was no option for late check out, we had to leave at precisely 11am. They called our room at 10:50 and showed up at the door at 11:05am as we were finishing packing up. So when they say 11am check out, they really mean it.
Fay
Stayed 1 night in Oct 2023
4/10 Poor
Terry
Travelled with family
11 Oct 2023
Liked: Staff & service
Cold showers
No hot water the first 2 days, the room wasn’t serviced each day. Had to get fresh towels on our own.
We have to ask front desk to change our bed sheets since they were stain with yellow spots and found some pubic hairs. Bed was so loose and not comfortable to rest.
It’s hard to find as there was no signage or anything that says the name of the place. The entrance of the facility smell like a men’s washroom that was never cleaned.
North
8/10 Good
Amy
23 Mar 2023
Amy
Stayed 1 night in Mar 2023
2/10 Terrible
Mohammad
14 Mar 2023
Mohammad
Stayed 1 night in Mar 2023
2/10 Terrible
Trinity
Travelled with group
14 Mar 2023
The area around this hotel just seemed sketchy. lots of tweakers walking nearby and cannot predict whether I will sleep in peace or not. I left within the first 10 minutes after checking in. Maybe it may have just been in my head and some other customers may have slept there peacefully; but I personally would not recommend this place to somebody outside of the criminal business
Behind the hotel there is an alley where indigents reside. The room was dirty, the bathroom had sticky dirty floors. There were hairs on the toilet and floor. I was so disappointed it was a very uncomfortable room. Expedia has always done well, but this time it was not worth the price.
Do not be deceived by the exterior pictures, this hotel is disgusting. The paint on the walls is peeling, the appliances in the room were gross. The interior needs updating, and needs to be maintained and cleaned. This property is located in a known drug area. I had reservations for three nights, the first night someone tried to break into my room. After that I checked out, and was told I would be refunded for the 2 nights—I have not been refunded yet. I will never stay at Europa hotel again and I suggest others think twice before staying there.
The place was not as described as we checked in we had to check out right away . It smelled smoke and unpleasant . Do not recommend . Waist of money and didn’t like the place at all