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Reviews of Motel 6 Lakewood, CO - Denver

2 out of 5
Motel 6 Lakewood, CO - Denver
480 Wadsworth Blvd, Lakewood, CO

Reviews

6.0
Rating 10 - Excellent. 209 out of 1001 reviews" "
Rating 8 - Good. 211 out of 1001 reviews" "
Rating 6 - Okay. 169 out of 1001 reviews" "
Rating 4 - Poor. 135 out of 1001 reviews" "
Rating 2 - Terrible. 277 out of 1001 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Jim

Liked: Cleanliness, staff & service
Basic lodging, but clean and economical
Stayed 1 night in Apr 2024

4/10 Poor

Coates

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room lock required reprogramming. Staff was helpful and nice, but this was very inconvenient. A stairwell was out of service. Room had been previously abused, ie cigarette burns, etc.
Stayed 1 night in Apr 2024

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled terrible. I tried using fan mode on the unit but that didn't help. You could see outside, there was a gap between the door and the floor. They wouldn't let me check in 30 minutes early because they were cleaning. I went to Walmart and came back. Not sure what they think is clean, but there were loads of grime in the corners that haven't been touched in quite some time. There was no comforter. They had a thin blanket with a stained up sheet over that. They advertised free coffee in the mornings. But had no creamer and no attempt at obtaining any. There were homeless people walking the street and the bagel shop next door. When I was in the office trying to get coffee someone was on the phone trying to get a refund. The employee said only managers can give refunds and because the manager has multiple properties they needed to try and call at 9am on Wednesdays. That was their only solution. I would be livid if I couldn't talk to a manager for a refund! That is not how business is done. My door lock only worked part of the time. I used the latch inside and a few door stoppers. I paid an extra $10 for the "nicer" room with a microwave and small fridge. Well you have to unplug the tv to use the microwave because there aren't enough outleets. The entire place seems like a cash grab. Owner does not care about the employees or customers.
Stayed 2 nights in Apr 2024

2/10 Terrible

david

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dont stay here. Staff is rude, room is dirty and smells like cigarettes. Shower didn’t work. Feels really unsafe. Go somewhere else.
Stayed 1 night in Apr 2024

2/10 Terrible

Jaiden

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty when we got it and when we asked for it to be cleaned it didn't get cleaned
Stayed 5 nights in Apr 2024
Response from Brand Experience Team on 30 Apr 2024
Hi Jaiden, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 Terrible

LaToya

Travelled with partner
Lady at front desk the older lady she was very rude said she did not like the way I book my reservation then said I didn’t have reservation and I did she was just unable to work with the people who I booked they said she did not want me to stay there and I am not from here so I don’t know why this women did not like me I ended up having to find a new room in the middle of the night and it’s was very stressful and overwhelming and I wish that on no one poor service poor customer care
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 30 Apr 2024
Hi LAToya, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie #Team6

4/10 Poor

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Human feces in the middle of the parking lot. Room smelled strongly of cigarettes
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Robert,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

8/10 Good

Jamin

Liked: Cleanliness, amenities
My stay was good
Stayed 2 nights in Apr 2024
Response from Nancy Y. on 17 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

Jurreall, Denver

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I was checking out, the staff and housekeeping were extremely Norma (front desk) to be exact was rushing me and threatening to call police for no reason and then said I can't rent there anymore, when before that I spoke with another staff member and she was okay with me packing my things and knew my situation. They were also extremely rude to my mother who was just there to help me pack up and check out. Also they had me in a room that had no working heater or air conditioning and I was being charged full price when I actually found out that i was supposed to be paying $75 flat because I had no working heater or air conditioning. Everyday I was being charged and extra $15-$20. Extremely rude and unprofessional.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 17 Apr 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

6/10 Okay

michael

Business traveller
Liked: Staff & service
Well everyone is very friendly on property and very convenient for food options and Walmart nextdoor . Cleanies around the property is dirty on actually property some of the guest don't respect the property they leave dog feses I've seen people throw there trash out of the car into the parking area and drive off . I feel sorry for staff at this location because they have to put up with a lot of crap .
Stayed 3 nights in Mar 2024
Response from Nancy Y. on 17 Apr 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

8/10 Good

michael

Liked: Cleanliness, staff & service
My only concern was I have just went to the store and perched a bag of groceries and the maid came in to do a cleaning through the bag of groceries away 60 bucks down the drain . Disappointed in this sinces I'm on a budget .
Stayed 4 nights in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Michael,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

8/10 Good

michael

Stayed 4 nights in Mar 2024

6/10 Okay

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Bed sheets were dirty and the room smelt like dung. Other than that perfect stay for my drunk night with friends.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Jesse,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Jurreall, Denver

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk staff is always helpful and honestly just doing their job, they try and make things work with whatever your needs might be. I understand sometimes it gets frustrating getting told what you don't want to hear, but I do understand it's their job. Nevertheless Jovon, Norma, Rob and I want to say Ashley I'm probably wrong I hope she don't see this and hate me lol but they all are always so helpful so nice super friendly and have always shown nothing but great hospitality to me and my dog (Sparkplug) Thanks for being an awesome team!!!
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 3 Apr 2024
Hi Jurreall, We’re so grateful to you for sharing your comment with us. We’re so glad you had a great stay, and we appreciate your kind words regarding the excellent service provided by our staff. We hope to have the pleasure of welcoming you back soon for another enjoyable experience. Safe Travels!Natalie #Team6

10/10 Excellent

Jurreall, Denver

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very helpful and understanding of my conditions.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 3 Apr 2024
Hi Jurreall, Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Natalie #Team6

8/10 Good

Christine

Liked: Staff & service
Needs microwave n coffee makers
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 3 Apr 2024
Hi Christine, We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Natalie#Team6

10/10 Excellent

Anthony

Stayed 1 night in Feb 2024

2/10 Terrible

Carlos Ernesto, Bell

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nancy Y. on 14 Mar 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

4/10 Poor

janice

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
bed sheets were dirty with stains we didn’t have a remote in the room or comforter that place wasn’t the best
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Curt

Stayed 1 night in Feb 2024
Response from Nancy Y. on 14 Mar 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Mary

Business traveller
Disliked: Amenities, property conditions & facilities
Vending machines and microwave did not work
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Mary,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okay

Marlene

Stayed 1 night in Feb 2024

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that stuff every body is so good all the employees
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 6 Mar 2024
Hi Maria, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie#Team6

4/10 Poor

shalada

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that they had smoking rooms but the room was not properly cleaned and we were without television for 2 days
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on 6 Mar 2024
Hi Shalada, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Natalie #Team6

2/10 Terrible

Alberto

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were bed bugs in the room, cigarette burns on the bed..paraphernalia under the bed and the front desk was a night mare. Stay away we left and found another hotel immediately
Response from Brand Experience Team on 22 Feb 2024
Hi Alberto,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Nellie

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Rooms need updating!! As well as property area needs landscaping.!!
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Hi Nellie, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

6/10 Okay

Nellie

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Rooms need upgrading, and free breakfast should be served.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Hi Nellie,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Nancy Y. on 7 Feb 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Okay

Chanc

Stayed 1 night in Jan 2024
Response from Brand Experience Team on 29 Mar 2024
Hi ChancThanks for your review, we really appreciate the support. Lilith#Team6

8/10 Good

Julie

Travelled with pets, Travelled with partner
Liked: Staff & service
Start we're great
Response from Brand Experience Team on 6 Feb 2024
Hi Julie,Thank you for positively rating your stay!!Maz K.#Team6

10/10 Excellent

Julie

Travelled with pets, Travelled with partner
Liked: Staff & service
The staff were great
Response from Brand Experience Team on 6 Feb 2024
Hi Julie, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Excellent

Adriana

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Adriana

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Bruce

Liked: Cleanliness, property conditions & facilities, room comfort
Loud Neighbor
Everything was pretty Good except for terrible Loud Neighbor in next door room.
Stayed 1 night in Jan 2024
Response from Nancy Y. on 17 Jan 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rude staff i do not recommend the stay not to mention the room was dirty will never come back to this place.
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 3 Jan 2024
Hi Claudia, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Juan Guerrero

Stayed 1 night in Dec 2023

8/10 Good

Bruce

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Steven

Liked: Cleanliness, staff & service
Disliked: Amenities
Convenient, cheap

2/10 Terrible

Raymond

Stayed 1 night in Dec 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff

10/10 Excellent

kevin

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

Ryan, greeley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sam was very friendly and nice
Response from Nancy Y. on 5 Dec 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the employees the do good job
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 29 Nov 2023
Hi Maria,Thank you for positively rating your stay!!Lilith#Team6

10/10 Excellent

HAROLD

Liked: Cleanliness, staff & service, property conditions & facilities
Property is unique in that it is next to a major big box store and out party could easily walk.
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on 29 Nov 2023
Hi Harold,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Maria

Stayed 1 night in Nov 2023

8/10 Good

Bruce

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like tha staff
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 15 Nov 2023
Hi Maria,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

4/10 Poor

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My room was next to the office. I only got about 4 hours of sleep because a very loud voice and sometimes yelling kept waking me up coming through the office and my room shared wall, even when I called the office. I complained upon checkout
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 15 Nov 2023
Hi Steven,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

6/10 Okay

Steven

The motel ran out of TP, was given a stack of to squares. I didn’t even have a blanket at first. It’s been loud and the shades don’t block out light very well
Stayed 3 nights in Nov 2023
Response from Brand Experience Team on 15 Nov 2023
Hi Steven,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6