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Reviews of Hampton Inn Denver-Northwest/Westminster

3 out of 5
Hampton Inn Denver-Northwest/Westminster
5030 W 88th Pl, Westminster, CO

Reviews

8.4

Very good

Rating 10 - Excellent. 467 out of 1001 reviews" "
Rating 8 - Good. 333 out of 1001 reviews" "
Rating 6 - Okay. 108 out of 1001 reviews" "
Rating 4 - Poor. 58 out of 1001 reviews" "
Rating 2 - Terrible. 35 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, easy access to the Denver/Boulder highway, several nice restaurants nearby
Stayed 5 nights in May 2024

6/10 Okay

Patrice Downey

Was very concerned with the powerful chlorine fumes up on the second floor.
Stayed 5 nights in May 2024

10/10 Excellent

Sheila, Tucson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Clean and quiet. Close to lots of dining and shopping.
Stayed 1 night in May 2024

10/10 Excellent

Robert, Colorado Springs

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in May 2024

6/10 Okay

Wiliam

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was ok, not real friendly. The hotel was very run down and not very clean
Stayed 1 night in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in May 2024

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here! There was a variety of breakfast options some of which changed daily. Coffee/hot chocolate available 24/7. Nice sized fridge and microwave in room. Staff was so friendly and helpful. They checked on us more than once by text. Our room had an amazing mountain view! Small issues are the toilets flush very loud and I wish there was a soap dish at the sink. The bar of soap got stuck to the counter. We stayed a week and recommended it to our family for future guests.
Stayed 7 nights in Apr 2024

10/10 Excellent

Roberta, los gatos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, friendly staff.
Stayed 1 night in May 2024

4/10 Poor

Clifton, Grand Junction

Business traveller
Disliked: Cleanliness, amenities
Not only was my room dirty, sheets and towels stained but my car was broken into. Will not ever stay here again. I travel on business and am gone 4 days a week so I am in a hotel every week. This by far was one of the worst.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kendra

Stayed 2 nights in Apr 2024

10/10 Excellent

Lisa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was awesome!
Stayed 1 night in Apr 2024

6/10 Okay

Marcela

Travelled with family and small children
Liked: Staff & service
It was okay overall ,It would be great if they have better king side pillows on their kingside bed and also extra blanket and extra pillow. Our kind size bedrooms suite have 3 tinny pillow on the bed that looks super funny.
Stayed 2 nights in Apr 2024

8/10 Good

Roberta, los gatos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. The only not great thing was the refrigerator in the room. When the compressor was in it was extremely noisy, so much so, we had to unplug it at night which kinda defeats the purpose. They were full so they couldn't offer another room or replace the refrigerator.
Stayed 2 nights in Apr 2024

6/10 Okay

Andrea

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Whole facility had a dirty smell.
Stayed 2 nights in Apr 2024

10/10 Excellent

Reginald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot pool was being renovated other than that it was great
Stayed 1 night in Apr 2024

10/10 Excellent

ni-keshia, Manvel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great! service was awesome! Great location
Stayed 2 nights in Apr 2024

10/10 Excellent

Bala Niharika

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Apr 2024

10/10 Excellent

Vivian, Baton Rouge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice and cozy place. Staff was so sweet
Stayed 1 night in Apr 2024

10/10 Excellent

Shuguang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good. Clean, good breakfast, convenient location and friendly staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Ricardo

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in person, Richard was extremely friendly and made us feel like we were home. Property was clean and in a safe neighborhood.
Stayed 1 night in Apr 2024

10/10 Excellent

Shuguang

Travelled with family
Liked: Property conditions & facilities
Nice and clean hotel, staffs are very friendly. I am very satisfied.
Stayed 1 night in Apr 2024

6/10 Okay

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fire Alarm goes off at 7 a.m because they overcooked the bacon. Everyone had to evacuate and is cold outside. The breakfast was okay just took awhile for the staff to put more food out and it was dirty and a very small area.
Stayed 2 nights in Apr 2024

6/10 Okay

Maria

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, staff & service
Kitchen had fire so rapidly had to leave
Stayed 1 night in Apr 2024

10/10 Excellent

Halle

Liked: Cleanliness, staff & service, property conditions & facilities
Very satisfied
Stayed 2 nights in Mar 2024

10/10 Excellent

Daniela

Stayed 2 nights in Apr 2024

10/10 Excellent

phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

shirley

Travelled with family
Liked: Cleanliness, amenities
The beds were really comfortable. The breakast was great.
Stayed 2 nights in Mar 2024

10/10 Excellent

Nuntana, Wheeling

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Mar 2024

10/10 Excellent

Jeff, Molalla

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. My kids enjoyed the pool and they had a lot of options for breakfast. The banana pancakes were so good! The rooms were spacious and clean too.
Stayed 1 night in Mar 2024

10/10 Excellent

Corey Elton, Brownsburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was a shining star for this property... Every single team member was welcoming and helpful. Breakfasts were great, pool was nice too.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jerry

Liked: Cleanliness, amenities
Great
Stayed 1 night in Mar 2024

2/10 Terrible

Lauren

Stayed 1 night in Mar 2024

6/10 Okay

Anthony, New City

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Drew Balchunas on 22 Mar 2024
Dear AnthonyThank you kindly for taking the time to complete the Expedia survey. Sharing your feedback allows us an opportunity to learn, grow and improve our guest experience. You gave us a 3 out of 5 but the comments you left did not say you had issues. I would like to assure you that we take your concerns seriously so If you let us know why you ranked us a 3. I would like to assure you that I will share your feedback with our team. I sincerely apologize for your experience and do understand your concerns.If you have any additional concerns or would like to share any additional feedback, please feel free to reach out to me directly. Respectfully,Andrew BalchunasAGM OF Hampton Inn

6/10 Okay

CAROL

Liked: Amenities
The property was convenient to the activity I attended but the room definitely needed some upgrades. The heater was noisy, the bathroom faucet was loose, and the pipes banged when someone upstairs was taking a shower. The staff was awesome so this is mostly for the hotel need of upgrades.
Stayed 1 night in Mar 2024

10/10 Excellent

Clay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Lawrence, Simi Valley

Travelled with partner
Liked: Staff & service
Our first night at around 10 pm someone decided to pull the fire alarm. For a Hampton we were somewhat disappointed at the furnishings. For some reason there was a light only on one side of the bed.
Stayed 2 nights in Mar 2024
Response from Drew Balchunas on 4 Mar 2024
Dear Lawrence,Thank you kindly for taking the time to complete the survey from Expedia. Sharing your feedback allows us an opportunity to learn, grow and improve our guest experience. In reviewing your concerns, I would like to assure you that we take your concerns seriously and I would like to assure you that I have shared your feedback with our team. I sincerely apologize for your experience and do understand your concerns.I know what should be getting a renovation done this year so hopefully that will fix the issue with the light. If you have any additional concerns or would like to share any additional feedback, please feel free to reach out to me directly. Respectfully,Andrew Balchunas Assistant General Manager Hampton Inn by Hilton Denver/Northwest Westminster

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 2 nights in Feb 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Not bad for $99/nt
Staff were helpful and friendly. Disappointed to find hair on the sheets, but everything else was ok.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that wasn't perfect was the pool. The hot tub was not operational (I think it wasn't usuable in December as well), and the water temperature was a bit cool. Otherwise everything was excellent!
Stayed 3 nights in Feb 2024

10/10 Excellent

Beraniz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only problem was the fire alarm being set off at 2:30 in the morning
Stayed 2 nights in Feb 2024

4/10 Poor

Laura

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The fire alarm went off at 3AM and the night clerk was no where to be found. she was eventually found sleeping.
Stayed 2 nights in Feb 2024
Response from Drew Balchunas on 8 Feb 2024
Dear Laura,Thank you kindly for taking the time to complete the survey given to you by Expedia. Sharing your feedback allows us an opportunity to learn, grow and improve our guest experience. In reviewing your concerns, I would like to assure you that we take your concerns seriously and I would like to assure you that I have shared your feedback with our team. We have also talked to the employee that was working that evening. I sincerely apologize for your experience and do understand your concerns.If you have any additional concerns or would like to share any additional feedback, please feel free to reach out to me directly. Respectfully,Andrew BalchunasAssistant General ManagerHampton Inn Denver Northwest Westminster 303-427-0700

6/10 Okay

Kristina

Travelled with family
Disliked: Amenities, property conditions & facilities
TV had a blue hue, told staff multiple times and they did nothing to correct it. It was very frustrating and annoying when trying to watch tv. We paid a decent amount to stay at this hotel and couldnt even get a working tv. They pool was also not working.
Stayed 2 nights in Feb 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024