Search Family-Friendly Hotels in Decatur

"What is the deal with the hot water in the bathroom? Took forever to get the sink hot water to even a warm temperature. Staff, especially angel at the front desk was a delight! Would return just because of her Customer Service level ! "

"My room had bed bugs. I killed one, and showed the evening manager another bed bug crawling around the bed, and his initial response was "just kill it." But even one or two bed bugs are too many, since they have other "friends". I asked to have my room changed, which they did. The other room had a stain in the mattress cover which was not a good sign, so I ended up sleeping on top of the covers. At least they also have laundry facilities onsite, so I was able to wash all my clothes to ensure that I left bug-free. Also, the "free full breakfast" is just a waffle maker, Quaker instant oatmeal, yogurt, and cereal. Although staff were nice and accommodating, I cannot recommend a hotel that has bed bugs. And the manager's response to "kill it" is not acceptable."

"I have stayed here multiple times. The staff always goes out of their way to be friendly and accommodating!"

"Disgusting rooms!! Holes in the walls bugs crawling.... don't stay here"

"Yes"

"Ample parking, room clean but had a somewhat musty smell. Environment a bit ghetto but I could handle it because of my personal life experience. Basically the area nearby is a ghetto environment. Staff was efficient but I had no interaction with them except for front office who charged an additional $6-7 service fee. For a short stay without shelling out a lot of money, it can work. The main downside was just the room smell. Seems to be one of those “street lady” facilities. I was on the first floor, in first room closest to the entrance/office. Building had at least 3 or 4 floors so don’t know the condition of rooms higher up. TV ok, one microwave, shower and window curtains fairly clean but a bit old. AC cool air but no heat above 77 degrees. Large window but no external air accessible. Door very secure. One chair and night stand with local landline phone for free local calls. Bedsheets and pillows clean, but blanket a little thin. Towels clean with adequate supply. Two small tiny bars of soap - bring your own bar soap. No utensils. Small mid size refrigerator was clean and workable. Shower had good flow, bathroom tub and sink were clean Overall, for my short stay when I was out most of the time, other than the room smell, it was workable. Car and room package with basic car insurance for 3 days was $404. Rental car tried to sell me additional insurance (liability in case I hit someone) but after prodding further, they told me I could decline so I did. Refill your own gas."