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Reviews of Garden Hotel

4 out of 5
Garden Hotel
No. 59 Yongtai Street, Datong

Reviews

9.4

Exceptional

Rating 10 - Excellent. 52 out of 73 reviews" "
Rating 8 - Good. 18 out of 73 reviews" "
Rating 6 - Okay. 2 out of 73 reviews" "
Rating 4 - Poor. 1 out of 73 reviews" "
Rating 2 - Terrible. 0 out of 73 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very friendly English speaking staff. They also help with organizing tours to sites off interest.
Stayed 2 nights in Nov 2019
Response from Garden Hotel on 22 Nov 2019
Dear guest: Thank you very much for your high evaluation of us. The hotel has always been advocating the service concept of providing customers with satisfaction and surprise. We will try our best to think about what customers think and what customers are anxious about. Your satisfaction is the biggest driving force of our work. Welcome to visit next time.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very pleased with this hotel
We are a couple who stayed here for 3 nights, from 27-30 October. We were very pleased with the hotel. It is a nice 4 star hotel and very well priced, making it great value. It is very well located, almost in the middle of the walled Ancient City and in walking distance of everything in the Ancient City. Our room was large, comfortable, with stylish decorations, a large king size bed, a sofa, a desk, a seating area spanning the bottom of the bed, TV with CNN, a nice bathroom, detergent for washing and a line for drying your laundry. The breakfast is varied and fine, though the pastries and muffins inexplicably were always quite dry. There is a sauna downstairs, with separate male and female sections. It is reminiscent of a Japanese bath house: small stools to sit on while scrubbing before bathing, then two pools (warm and very hot water respectively) to soak in, plus attendants who do body and feet massages. Suprisingly, 2 Chinese men smoked in the pool. The hotel gets China Daily newspaper for public areas, but alas it is 3-4 days old.
Stayed 3 nights in Oct 2019
Response from Garden hotel on 2 Nov 2019
Dear guests, Hello! First of all, thank you very much for your high praise to our hotel. Our hotel has been opened for 15 years, but we are trying our best to maintain the rooms. Breakfast is self-service in China and the west, with hundreds of varieties, which are liked by Chinese and foreign guests. I hope you can recommend your relatives and friends to come to experience, and we sincerely welcome you next time.

10/10 Excellent

LW

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so helpful in organising day trips for us. The hotel is also great value for the money paid. Clean, comfortable and everything was functional. Breakfast has a good variety of food.
Stayed 3 nights in Oct 2019
Response from Garden Hotel Sales Department on 31 Oct 2019
Dear guests, Thank you very much for your wonderful experience. The hotel highly values the service concept of providing satisfaction and surprise for guests. Your motivation is certainly to continue our progress. I hope you can recommend more relatives and friends to experience. Welcome to visit next time.

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything we requested for the room was met. Staff friendly and helpful organised a taxi for us to visit the sites all went well
Stayed 2 nights in Oct 2019
Response from Garden hotel on 18 Oct 2019
Dear guest: Thank you very much for staying in our hotel. Your satisfaction is the driving force for us to move forward. We sincerely welcome you next time.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel located within the walls of the old city of Datong. Within short walking distance of all the main city sites such as the drum pagoda and nine dragon screen. Caves are a short taxi/bus ride away. Friendly staff though their English is limited. Brazilian BBQ buffet is a must! Spacious rooms with large beds and TVs
Stayed 1 night in Jun 2019
Response from SKY on 8 Jul 2019
Distinguished Guest: Hello! First of all, thank you for choosing Garden Hotel. It's a great honor to have our service to accompany you through a wonderful time. You must be the driving force of our work! All the staff in this garden wish you and your family good health and all the best! We sincerely look forward to seeing you again.

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbeatable value. Pity i couldnt spend more time there
Stayed 1 night in May 2019
Response from SKY on 10 Jun 2019
Thank you for your comments. I wish you a happy life and a happy day!

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant surprise
Fantastic breakfast buffet, helpful staff, ideal location, comfortable non-smoking room available
Stayed 3 nights in May 2019
Response from SKY on 18 May 2019
Thank you for your comments. Welcome to stay in our hotel. We will take our guests as friends and family members and serve everyone who comes to our hotel with a full spirit. We look forward to seeing you again.

10/10 Excellent

Ken, Vancouver, Canada

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with walking distance to many attractions and restaurants, good breakfast offered, and very friendly staff.
Stayed 3 nights in Apr 2019
Response from Garden on 25 Apr 2019
Thank you for your comments. Welcome to stay in our hotel. We will take our guests as friends and family members and serve everyone who comes to our hotel with a full spirit. We look forward to seeing you again.

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019
Response from Garden hotel on 25 Apr 2019
Distinguished guests: Hello, thank you for staying in our hotel. Welcome to recommend more relatives and friends to come and experience.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice breakfast, great service, convenient location
Stayed 1 night in Mar 2019
Response from 范志强 on 24 Mar 2019
尊敬的宾客:您好!感谢您在百忙之中对我们做出了如此高的点评,我们非常高兴可以给您带来如此满意的体验,欢迎您的下次光临。

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it!All 4* hotels in China should be like this
The best hotel I stayed in China. Clean, comfortable, well located and the service was fantastic. Really good breakfast included. The from desk girls spoke good English and we very helpful. It’s inside the ancient city and close to many sightseeings. Also close to many restaurants and stores. Unfortunately we just spent two nights. We left wanting to come back. I got a fantastic massage there and they arranged a taxi driver to take us to the Yungang Grottoes and airport for a decent price. I just have good things to say about this hotel. It’s the only real 4 star hotel I stayed in China. Don’t think twice about book there. It’s totally worth it!
Stayed 2 nights in Feb 2019
Response from Garden Hotel Sales Department on 19 Mar 2019
First of all, thank you very much for choosing our hotel. We are very happy that you are satisfied with the hotel. We are glad to provide you with satisfactory and surprising service. Welcome to our hotel next time.

10/10 Excellent

J P R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Garden Hotel Sales Department on 19 Mar 2019
Hello, distinguished guests. Welcome to our hotel! Thank you for your evaluation and recognition. The garden is located in the center of the ancient city. The service is in place. The scenic spots are adjacent to each other. Welcome to stay again.

10/10 Excellent

J P R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Lovely hotel with lovely and very helpful staff, the rooms are very spacious and nice facilities, plus 2 really good restaurants and very well located.
Stayed 4 nights in Feb 2019
Response from Garden Hotel Sales Department on 19 Mar 2019
Thank you very much for your high appraisal of our hotel in your busy schedule. Your recognition is the greatest driving force of our work. We will continue to strive to do better. Welcome your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from SKY on 4 Jan 2019
Distinguished Guest: Hello! First of all, thank you very much for choosing our hotel. It's our honor to have you here. We will continue to strive to do better and look forward to your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
LOCATION — perfectly situated within the walled “old town” and just a couple of blocks from many spectacular historic must-see sites and temples (complexes of temples actually). ROOM — beautifully appointed with pretty, elegant furnishings. Thoughtful details such as desktop humidifier, heated toilet seat, turndown service were welcomed on frigid winter days. Exhaustive bathroom toiletries provided. BREAKFAST — exquisite buffet loaded with ample fresh and steamed vegetable dishes, fruits, an array of western choices and an amazing “soup chef” for lack of better term. Not only was the soup bursting with flavor, but it also contained thin handmade noodles. One of the best things I’ve eaten during two weeks in China. RESTAURANT — fresh, exotic to this western gal, but clearly high end with lovely helpful staff. Visually very pleasing. Patrons included business men engaged in jovial conversation, happy family gatherings, and hotel guests. STAFF — all exceptionally friendly and helpful, especially the business center manager who ensured that I had a top notch private driver take me to distant tourist attractions (hanging temple and the grottoes) for a fraction of organized tours I’ve seen on Trip Advisor. Aside from the business manager, I was hard pressed to find English speakers here, but an iPhone app can quickly bridge that gap. LOBBY — lovely QUALITY - by far the best experience yet in China! I’d just recommend coming in warmer weather.
Stayed 2 nights in Dec 2018
Response from SKY on 9 Dec 2018
Distinguished Guest: Hello! Thank you very much for making such a high appraisal of us in your busy schedule. We will continue to strive to do better. Welcome your next visit.

6/10 Okay

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smelly
Day 1 was great , Day 2 our room smelled like raw sewage. Had to keep the bathroom closed to even make it tolerable
Stayed 2 nights in Nov 2018
Response from SKY on 6 Nov 2018
Thank you for choosing our hotel. Similarly, we accept your opinions and deal with the inconvenience immediately. Thank you.

10/10 Excellent

Thomas G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful choice of accommodation and service
Staying at the Garden was a wonderful experience on all counts meeting the highest expectations. The location is most convenient The buffet breakfast outstanding, the choice and quality of food was exceptional and the same can be said of dinners at the restaurant. The service was friendly,courteous and efficient.
Stayed 3 nights in Oct 2018
Response from SKY on 4 Nov 2018
Distinguished guests: Hello! First of all, thank you very much for coming. Our breakfast is a very good feature of our restaurant. Chinese and Western self-help, diversified choices are suitable for everyone's taste. Finally, thank you for your praise and welcome your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from SKY on 2 Nov 2018
Vielen dank für ihre antwort, und WIR werden weiter versuchen, die kunden fühlen Sich höchste Service - und komfortable umgebung!

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, room comfort
Our room was clean, nice and quiet. The staff was very helpful, courteous and professional. They helped arrange transportation for our entire stay. Breakfast was also very good with a nice selection of food. Would definitely stay here again.
Stayed 2 nights in Oct 2018
Response from SKY on 31 Oct 2018
Distinguished guests: Hello! First of all, thank you very much for choosing our hotel, your recognition and high praise is the greatest driving force of our work, your comfort is our highest service concept, you enjoy our pleasure is our honor, welcome your next visit.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from SKY on 18 Oct 2018
Thank you for your commentary and recognition. I wish you a happy life and a happy day.

8/10 Good

Ignatius

A Nice hotel in the old town of Datong
This is a centrally located hotel within the old town. The hotel and the room are clean. I particularly like the smart toilet which includes bidet.
Stayed 2 nights in Aug 2018
Response from SKY on 21 Aug 2018
Thank you very much for your support. We will continue to strive for the best and look forward to your coming.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Big Regret--Only One Night
Out biggest regret staying at this hotel---that we only spent one night! What a gem this hotel is! Because this was our first time in the area, we did not know how much fun Datong area could be. We underestimated the time needed. Between the hanging monastery, the Yungang grottoes and the city atmosphere, we wish we would have added one more day. The hotel staff were awesome, even when we had trouble because we did not bring the correct documentation as foreigners. They were extremely helpful and courteous. Our room was clean, well-equipped, and luxurious. Definitely great for western travelers. The breakfast buffet was very good, and we can honestly say, we plan to be back. We wouldn't stay anywhere else.
Stayed 1 night in Jun 2018
Response from SKY on 12 Jun 2018
Hello, welcome guests. Thank you for your evaluation and approval. The garden is located in the center of the ancient city. The service is in place. The garden is adjacent to the scenic spots. The garden is satisfied with the service idea of the golden key. We hope to offer the best service for every guest who comes to the hotel. You are welcome to stay again.

10/10 Excellent

John, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in the walled part of the city
Professional and friendly staff, a comfortable room with all mod cons and an excellent Chinese restaurant, all very reasonably priced. Easy walk to the attractions of the walled city.
Stayed 3 nights in May 2018
Response from sky on 23 May 2018
Thank you for your choice of Garden Hotel and highly appraised. We will do our best to welcome you next time.

4/10 Poor

April, QC

Disliked: Staff & service, property conditions & facilities, room comfort
Ok but could be better
I had a complaint about the air con, it was hot inside the room in spring, a lady knocked the door, she stepped in, without a word, went to the thermostat, turned it off, went to the windows, opened them, said “Ok?” and left. Later, reception admitted that it was not working and no attempt to remedy it. I wasn’t going to stay there longer so I let it go, we have a good laugh after. Only some employees can speak English, location is in old town (nice). 60 yuan or 45 minutes to airport and 25 to train station.
Stayed 1 night in Apr 2018
Response from fanzhiq on 30 Apr 2018
Thank you very much for your good praise. Similarly, we accept your suggestion. We will be closer. Welcome to our next visit.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location inside of the wall
easy walking to the famous temple. easy walking to the wall. good dining nearby
Stayed 1 night in Apr 2018
Response from fanzhiq on 26 Apr 2018
Hello, welcome to your visit! Thank you for your evaluation and recognition. The garden is located in the center of the ancient city. The service is in place and the scenic spots are adjacent. Welcome to stay again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
From the moment we arrived, the staff treated us like gold.. The English speaking business centre (tour desk) was very helpful with arranging our tour and train tickets. Loved the goodnight chocolate bars that were left on our pillows while we were out during the evening. I wouldn’t even consider staying elsewhere..
Response from fanzhiq on 25 Apr 2018
Honorable guests, thank you for your recognition, the garden has been pleased with the golden key, and the best service for every customer visiting the hotel.

10/10 Excellent

Lih Chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Full marks for Garden Hotel
This hotel should be your choice if you visit Datong. I was asked by the other members of my tour group to leave a good review for this hotel. Why? 1. The room is spacious and clean. When we entered the room, the pleasant surprise was the humidifier which allowed for a much more comfortable rest. 2. Location of the hotel is fantastic and allow us to explore the sights on foot. 3. The hotel arranged a driver for a day trip to Yungang Grottoes and Hanging Monastery at RMB320. The taxi was clean and service was great. The driver even brought us to eat the famous DongFang Dao Xiao noodles. 4. There's a recreation center at B1 of the hotel where you can get a good massage at a reasonable price. We discovered it too late. 5. The selection for breakfast is fantastic and you can even get Dao Xiao noodles and Mutton soup during breakfast. It was such a good overall experience that the 2 elders in my group kept singing praises of the hotel. Hence, do consider this hotel.
Stayed 2 nights in Mar 2018
Response from SKY on 22 Mar 2018
Thank you very much for your visit. Your arrival is our pleasure. It is the motive force of our work. We sincerely look forward to your coming again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an amazing hotel experience! So close to many of the ancient city attractions, and the amenities and service are hard to beat. The bath house in the basement is available to all guests, which was very relaxing after I worked out in their aptly equipped gym. We sadly had to leave early in the morning before they served their apparently famous breakfasts, but they even prepared small to-go boxes for us to take in the morning before their kitchen fully opened. I loved this stay and would highly recommend it to any other travelers to Datong!
Stayed 1 night in Dec 2017
Response from ivy on 2 Jan 2018
thanks for your comments , Your satisfaction gives us an inexhaustible motive.we will try our best do the most and satisfy everybody from everywhere,we hope to see you again and welcome everybody to our hotel.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice gem of hotel in datong.
A very good hotel by Chinese Standards. A bit tatty around edges for Western Standards. Four star by Chinese standards. Probably three stars by western standards. Staff very helpful. English speakers at the front desk and at restaurant. Room smaller than a western room but more than adequate. Smaller hotel in busy district. Fruit bowl delivered to the room each night. Bed turned down.
Stayed 2 nights in Oct 2017
Thank you very much for your coming, your arrival is our pleasure, but also the driving force of our work, sincerely look forward to your visit again!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great services and location
Great great services,the staffs there try to help you at the first place. Enjoyed the breakfast very much,Offer customer made coffee with pretty design .Good location near tourist spots. Closed to the great restaurant:鳳臨閣 and great temple:華嚴寺. Thanks for extra bottles water and fruits.
Stayed 2 nights in Sep 2017
Thank you for your busy schedule to our praise, we will continue to work hard, I hope we have done a bad place, you put forward more valuable suggestions, look forward to your next visit

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Well equipped room, fantastic location,very friendly service and an outstanding breakfast which included real espresso, A very good place for a very reasonable price.
Stayed 2 nights in Jul 2017
Thank you for your approval of our hotel, we will uphold the concept of customers above, continue to provide better service, look forward to your next visit!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Absolutely first class. Exceptional service, GREAT value for money and pretty decent location. Would highly, HIGHLY recommend anyone staying there from backpacker to those who like comfort only because the price is so brilliant!
Stayed 1 night in Jul 2017
Distinguished guests, Hello, welcome to your presence! Thank you for your comments and recognition, the garden is located in the center of the ancient city, the service is in place, adjacent to the scenic spots, you are welcome to stay again!

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything perfect
Probably the best value for money I've ever gotten. Everything was just perfect.
Thank you very much for coming, your arrival is our pleasure, but also the driving force of our work, and sincerely look forward to your visit again!

10/10 Excellent

Pamela Karyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No need to look anywhere else- stay here!
Excellent! No complaints at all. Because we had an early flight and would miss the included breakfast, they packed an excellent breakfast for each of the members of our group...everyone was friendly and so helpful.
Thank you for your praise and recognition, we will continue to study hard, for each customer to send the most sincere, the most attentive service.

10/10 Excellent

MJ, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel in Datong
Nice stay, in a great location, clean and comfortable room. Highly recommended
Response from SKY on 21 Mar 2017
Thank you for choosing our hotel, we must uphold the concept of customer service, adhere to do, do fine, do fine the reception service work, let more people understand our garden hotel, looking forward to your visit again.

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Really great hotel. Spacious room, great bathroom with deep bath seperate to shower. Even had a heated toilet seat. Breakfast ok with some western options. Really helpful organising taxi transfers and transport to the sights at reasonable prices. Close to 9 dragons wall
Response from General Manager on 6 Mar 2017
Thank you for choosing our hotel, we must uphold the concept of customer service, adhere to do, do fine, do fine the reception service work, let more people understand our garden hotel, looking forward to your visit again.

10/10 Excellent

jordan, vancouver, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel, amazing staff, great rooms
I can't say enough about the garden hotel. When we first got to the room we were amazed at how nice the room was, a room like that in Vancouver Canada would of been around $300 a night. The toilet seat was heated which was incredible lol. The hotel staff set us up with a taxi driver who spoke English and brought us to the hanging temple and the grottoes. He was amazing and like a tour guide, but at the price of a cheap taxi ride. I can't remember his name, but say th Canadian couple had him in February. The staff also invited us out to the spring festival and got us into the city wall for free with the staff. This made Datong a must see and I totally recommend staying here if you don't speak Chinese as other hotels are a little harder to get help for an English tourist. The only bad thing I can say is that they set our standards too high lol. The next hotels have been a 5 star and a 4 star and they don't compare to how good the garden hotel was at all. I just want to go back to Datong now. Oh yeah and the breakfast buffet was great as well and room service was cheap and the Black Forest cake was delicious.
Response from steven on 27 Feb 2017
hi jordan I am steven thank you for reply to us . we hope you come here again or recommend your friend choose here. we will service for you all the time. best wishes for you

8/10 Good

Changle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk and business reception are very helpful. The room is big and very clean just unable to adjust room temperature. Too hot at night.
Stayed 3 nights in Nov 2019
Response from Garden hotel on 4 Dec 2019
Dear guest, Thank you very much for choosing the garden hotel. We are honored to provide you with thoughtful service. I hope you can recommend more relatives and friends to experience it. Welcome to Datong again

10/10 Excellent

YOUNGMEE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
다퉁 최고 호텔!
가든 호텔 최고예요! 아침 일찍 도착했는데 early check-in도 해주고 주변 맛집들도 친절하고 상세하게 얘기해줘요. 위치도 성안이라 더할 나위없이 좋고 주변 맛집들,명소들도 다 걸어서 갈 수있어요. 룸안에는 모든게 깔끔하게 다 구비되어 있고 전통가구들도 멋져요.가습기도 있어요! 게다가 맛있는 무료 조식까지! 가격대비 최고예요. 다시 또 가고 싶어요~
Stayed 2 nights in Nov 2019
Response from Garden Hotel on 22 Nov 2019
尊敬するお客様:こんにちは、まず私達のホテルを選んでくれてありがとうございます。ホテルは2004年から15年間開業しました。朝食は更にホテルの特色で、品種は百種類以上あります。特に現在磨いているイタリアのコーヒーの味は更にまろやかで美味しいです。もっと多くの親戚や友達を紹介して体験してください。今度のご来店を心から歓迎します。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
绝佳之选
非常好的酒店 服务热情 位置很好 设施齐全
Stayed 1 night in Oct 2019
Response from Alice on 10 Oct 2019
尊敬的宾客:您好!非常感谢您选择了我们酒店,您于如此棒的体验是我们继续前进的动力,我们再接再厉做到更好,欢迎您的下次光临。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得推荐的酒店
很好的体验 酒店位置不错 服务很棒 早餐丰盛
Stayed 1 night in Oct 2019
Response from fanzhiq on 12 Oct 2019
尊敬的宾客,非常感谢您对我们酒店的好评,我们会再接再厉不辜负您的好评。再次感谢您对酒店的肯定,期待再次光临,祝旅途愉快!

10/10 Excellent

AriADNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente , no sabia que estábamos en old downtown , pero eso fue lo mejor .
Stayed 1 night in Sep 2019
Response from Garden Hotel Sales Department on 10 Sep 2019
Dear guest:Hola!¡Estamos muy contentos de que le gusten nuestros hoteles,le han traído una experiencia tan buena es un honor para nosotros,ofrecerle un servicio sincero es más nuestro deber,bienvenido a la próxima vez!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel de primera. Las instalaciones perfectas, el desayuno muy completo y variado para gusto oriental y occidental. El personal muy servicial y dispuesto a ayudarte. La habitación amplia y cómoda. La ubicación es adecuada a un paso de la Torre del Tambor y en una avenida principal. Sin duda lo recomiendo, yo volvería a hospedarme en este confortable hotel.
Stayed 2 nights in Aug 2019
Response from SKY on 25 Aug 2019
¡Distinguidos invitados:Hola!En primer lugar,muchas gracias por su apretado trabajo en mi tienda con tan alto comentario,estoy comprometido a ofrecer a los invitados un precio satisfactorio sorpresa concepto de servicio,su reconocimiento es la mayor motivación de nuestro trabajo,el desayuno es una gran característica del Hotel,la variedad de cientos,el cafémolido estádelicioso,espero que usted recomiende a sus amigos y familiares para venirExperiencia,bienvenida a la próxima vez.

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Garden hotel on 21 Aug 2019
尊敬的宾客:你好!很感谢您在百忙之中做出的点评,您的认可就是我们工作的最大动力,不足之处我们会竭尽全力做出改善,竭诚欢迎您的下次光临。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
飯店距離遼金古建築華嚴寺、善化寺,以及明清時期期的鼓樓均可步行而至。前台、商務中心的服務員,均真誠為客人解決問題。合作的接駁及旅遊包車駕駛,同樣具有服務熱忱,而且收費合理。
Stayed 2 nights in Aug 2019
Response from SKY on 19 Aug 2019
感谢您这么认真评价我们酒店和支持我们,我们感到非常荣幸。我们酒店致力于金钥匙的管理理念和酒店的“十字”方针为核心,给光临我们酒店的每一位客人提供回家般温馨的感受,以及个性化的细心服务,欢迎更多的朋友们前来了解大同,了解花园大饭店。

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
中国の地方都市のホテルとしては老舗の部類でしょうか。 クラシックなホテルですが、リニューアルしてあって中の上といった感じです。(洗浄便座付き) タクシーの運転手によると”高級”だそうです。 ひとつだけ?なのは、バスタブ・シャワーブース共にあるのですが、ホース付きのシャワーヘッドがありません、ホース付きに慣れた日本人にはちょっと違和感があります。 その他は概ね良好です、地方のホテルの常ですが英語がわかるスタッフが極端に少ないです。
Stayed 6 nights in Jul 2019
Response from SKY on 5 Aug 2019
感谢您选择花园大饭店,感谢您的认可,祝您一切顺利。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from SKY on 6 Jul 2019
Dear Guest: Hello, first of all, thank you very much for choosing our hotel. Our hotel is located in the center of the ancient city. The surrounding scenic spots can be reached by walking for about 10 minutes. It's very convenient. I hope you can recommend more relatives and friends to come and experience, and welcome you to visit again.

10/10 Excellent

M, 東京都

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝六時半の出発でしたが、持ち帰り用の朝食セットを準備していただきました。またスタッフの方々の対応も丁寧でした。
Stayed 1 night in Nov 2018
Response from SKY on 30 Nov 2018
ホテルを選んでいただいて、ありがとうございました。お客さんに喜んでいただいて、お客様に満足して帰ることになっています。

10/10 Excellent

Johannes, Stuttgart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We can highly recommend Garden Hotel and would definitely book again! The hotel is well-located in the center of "ancient" Datong (although the center itself does not offer many sights). Close proximity to the main station (max. 15 mins by cab). We arrived in the early morning (around 6:30 am) and thus our room was not ready yet (which was well-communicated by them in advance). However, they offered us another room to rest until the booked room was cleaned-up. Very polite and friendly staff. Although their English is sometimes a bit bumpy, there is always at least one person that speaks English very well. We booked a driver to the hanging temples via the hotel at a very fair price. Ask for Mr. Liu, who is probably the best driver in Datong and was one of the most friendly persons we met during our trip through China. Breakfast was very good and rich, comprising western and Chinese food, e.g. freshly maked omelettes and Baozi. Room was large, clean and very well-equipped.
Stayed 2 nights in Aug 2018
Response from SKY on 21 Nov 2018
Distinguished guests: Hello! First of all, thank you very much for choosing our hotel. Our hotel is located in the center of the ancient city. It is the best choice for you to browse around the scenic spots. Welcome to our hotel next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably the best hotel in Datong.
Great hotel with a very kind and helpful staff in a very good location. Large, clean and well decorated rooms. Good breakfast and free wifi. I will choose again this hotel if I visit Datong again.
Stayed 3 nights in Jul 2018
Response from SKY on 6 Nov 2018
Thank you for choosing our hotel and giving us good reviews. You are welcome to go home often.