10/10 ดีเลิศ
Wade
เดินทางเป็นกลุ่ม
21 ก.พ. 2026
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The room was spotless and the cleaning staff were great at keeping everything spotless.
However, what really stood out was the Night Porters ‘Ha and Kha”: they went above and beyond in terms of service. I couldn’t find anything to eat after a late night walk, and after being turned away from 3 places, Kha, not only ordered for me using his Grab account, but went to pick it up, when the delivery driver refused to deliver. I was blown away by this level of service. Both Ha and Kha, stayed with me and talked while I ate and afterward. As a small business owner these are the types of personalities that I would promote to management. The Paracel is lucky to have such amazing people working for them, and would consider booking again at Paracel for their contribution alone. Give these guys a raise. They should be running the hotel in 10 years. I worked as a tour Manager in Europe for 10 years with Contiki Tours and have never seen this level or service. Totally amazing! Wow!
Wade
เข้าพัก 4 คืน, กุมภาพันธ์ 2026