Search Town Houses in Cupello

"They never contacted us back they closed and don’t answer during service hours and still took the money ! "

"From the moment we arrived to when we left we had excellent service. Luca attended to us and made us feel very accommodated. He helped bring our luggages to our room, booked dinner reservations and even dropped of a bottle of their wine to our room. The property was very clean and the breakfast had a very good spread. Truly a great stay! "

"Excellent stay as always. Great location, beautiful rooms, professional staff, delicious breakfast. "

"This hotel is very beautifully designed with great service, however our experience is that the focus is on form over function. Windows and insulation seem very limited, we heard very loud noise on the street all night long. "

"Checking in was seamless and the room was spotless! The host was super attentive to make sure everything was okay. The property is located near the town center and everything you need is within walking distance. I highy recommend booking this BNB!"

"View amazing and breakfast delicious "

"The hotel itself was good - clean and comfortable room. We did not find the staff to be too friendly or helpful - maybe due to the language barrier. The pool was located in a beautiful garden area, but was not heated so a little chilly. The beach is across the street and down a large bank of stairs - $$ to use hotel chairs. 10 minute walk to small town for restaurants."

"Excellent"

"The property is walking distance to ocean with great restaurants and bars nearby. Check in was quick though we were taken by surprise of added fees for linen per person. I did go back to read Expedia property details and this is stated as part of additional fees. I would not have reserved this room as it was already overpriced without added fees. After they showed us to our room we were told we would be given WIFI info. While a password was provided, it did not work. We asked 2 times and were given the same information each time and never gained access. The room itself was lacking in cleanliness and hygiene. We had to call for help and staff was very upset about this. We were in the dark because the lightbulb was not correctly installed. The shower handle had fallen off when it was turned on and scalded my hand when trying to shut it off ultimately flooding the bathroom. We asked to get this issue fixed too. The maintenance person yelled at us the entire time he was fixing stuff around the unit. We felt unsafe at this point but had no where else to go so we stayed the night. Upon checking out, we were verbally harassed and called imbecile because we left the key on the table in the room as they had instructed us to do. It has been the WORST hotel experience in all of my travel history. STAY AWAY from this place. I am concerned that EXPEDIA would allow this property be listed with as many safety hazards and nonexistent customer care. "