โรงแรมใกล้ศูนย์การค้านครอสโร้ด ปาร์ค, พอร์เทจ

"The staff were very helpful and happy. Upon arrival, the individual at check in gave all the helpful information about the building. Very family friendly and a great price."

"No breakfast"

"Property needs repairs and replacement of room furniture!"

"I am not a hotel snob. I usually know what I am getting myself but this hotel was just something else. So much so that my family only stayed 1 night instead of the 2 we booked and drove back to our home. Room 28 smelled like cigarettes, there was chipping paint on the walls, mold on the bathroom walls, spiders in the corner of the wall. The beds, when you pulled the covers back were disgusting. The AC unit sounded like it was dying the whole time being used. There was an issue with their...

"The hotel was decent and the pool was nice, It was nice and quiet. You could not beat the price"

"The room was fine, and had a microwave and fridge. The shower was slippery, and water splashed everywhere because there was nothing separating it from the floor. The residents staying there would make most people uncomfortable. I believe several of them lived there. There was a lot of traffic in and out; people were sleeping in their cars, and working on cars in the parking lot."

"Was litetally passed out in my room the one I oaid for and maintenance was pounding on my door I woke uo answered it and he was saying he needed to check my alarm so ofc I let him and he says"

"Always cheerful helpful and remember who you are by first or last name"

"Expedia is the problem!!! Terrible customer service making a single Dad pay for nights they didn't stay, when the hotel staff said is was fine to check out early without penalty. My card was charged for 2 nights thru Expedia and I paid separately for Thursday night as our baseball tournament started earlier than anticipated and ended earlier than anticipated too. $250 for one night at this hotel is gauging. This is a $120 a night hotel maximum."

"We showed up for our check in only to find that they had given our room to someone else and were sold out for the night. No refund issued. "

"Hotel was clean enough. But not CLEAN. The dust was noticeable on fixtures in the hallway, elevator was dirty. Pool tiles were missing and had a film on them. Bathroom sink was clean but shower had mold. Bed was super comfy. Pillows were great. Breakfast was good. I would stay again if passing through, but wouldn't go out of my way to stay there."

"We were in a accessible room but it is really not accessible room for someone with mobility issues. Bed was to high. Also shouldn't have to climb over tub. It should be walk in shower with a bench. Then going to get out of shower slipped and down I went. Had to have paramedics come to help get me out of shower floor."

"Breakfast was great. Room was clean when we arrived. Spacious and long lasting hot water."

"You have whatever you need for a short weekend trip. Staff is helpful"

"Clean and comfy"

"No soap in dispenser in the shower, asked to to get room made up but got told it would probably be the next day which didn’t help me a bit as I’d be checked out by then 🙄 , property is in need of some repairs and maintenance"

"Very clean room and bathroom. Plenty of other families there for kids sports events, as we were. We noticed one of the comforters had a small stain after we checked in. We let the front desk know before leaving for dinner. When we returned, the comforter was changed. Overall, great stay."

"Room was clean and staff were very helpful with the bill when we had an issue"

"The rooms are ok but the staff is great, especially Amber, and if you get a good housekeeper that’s huge. They offer a nice breakfast but not many dairy free options so I was unable to enjoy it. No dairy free milks, yogurts, or fresh fruits if you are vegan or have a dairy allergy and that’s a bummer however they do have around the clock hot coffee which was a bonus."

"My fourth stay at the Kalamazoo House didn't disappoint. As always, Amy is a delight and the breakfasts are a great start to a day. The room was in excellent condition and everything worked as expected. Can't wait to have an excuse to come back."