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"Great hotel but the sound barriers between rooms and floors was not great "

"It was a nice place I just really wish the tv and phone worked "

"I didn't feel safe. No room key or card. A code to get in which was a 0 and my room number. "

"Great service and great VALUE. Thank you for taking care of our driver. "

"The room is an old room but clean and we needed a room with 3 queen beds and the price was very reasonable. We had plenty of nice hot water and the heater in the room worked so we were comfortable. The person in the office is very friendly and helpful."

"Great place to stay in Central Oregon "

"My favorite person was the young lady working the bar. So kind and attentive to me and my family "

"towels could be updated. "

"Professional staff and a very comfortable room. Just a few minutes to the airport."

"Wish the sauna worked properly . It didn’t work the entire time we were there which was a bummer , but otherwise was a wonderful time, beautiful property !"

"Staff was very helpful "

"The pool and hot tub were not functional and that is one of the reasons we chose this facility."

"The rooms were clean and the staff was nice. They had hot coffee, bagels, oatmeal, cereal, bananas, and pastries for breakfast. I would stay again."

"Wonderful experience overall. Great view, new property. Good amenities - had pour over coffee, which was nice."

"The front desk clerk was rude. I was second in line. She checked in 5 others that came in after me because they were with the first person. All had separate rooms. Only 2 flat little pillows. The shower was like being blasted with a fire hose. "

"good stuff "

"Place was awesome! Had a trail we hiked. Restaurant within walking distance. Definitely will stay there again! "

"Eagle Crest is a great place for amenities outside of staying at the hotel. The staff were great, but our room felt like it was step back in time. The bed frame had rips, there was a build up of dust on the bathroom fan and on the wall and it just felt outdated compared to the rest of the resort. "

"Great new place. "

"The property is in a particularly pretty area of Madras, Oregon and I will consider staying here again. The only downside was just how loud and intrusive the housekeeping staff were during the morning hours. That was a bit obnoxious. I will ask for a quieter spot during my next stay. "