Polaris Lodge

Property class: 3

Choose dates to view prices

Consider a stay at Polaris Lodge and take advantage of a golf course, a terrace and a playground. Hit the slopes at this hotel, offering ski-in/ski-out access, downhill skiing and ski passes. The on-site American cuisine restaurant, Buckhorn and Main, offers lunch, dinner and children's meals. Enjoy the gym, as well as activities, such as basketball, ice skating and snowshoeing. Free in-room WiFi is available to all guests, along with laundry facilities and a fireplace in reception.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 King Bed, Mountain View

Room

Standard Room, 1 King Bed, Mountain View

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom

Room

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet
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About the area

Located in Kimberley, Polaris Lodge is in the mountains. Kimberley's Underground Mining Railway and Kimberley Heritage Museum are cultural highlights, and some of the area's attractions include Centre 64 and Kimberley Aquatic Centre. Take in the nearby slopes with cross-country skiing and skiing, or try out other outdoor activities such as sledging. Visit our Kimberley travel guide
Map
N. Star Boulevard, Kimberley, BC, V1A 2Y6

What's nearby

  • A snow-covered road with a ski lift in the background.
    Kimberley Alpine Resort
    1 min walk - 0.0 km
  • North Star Express
    1 min walk - 0.0 km
  • Trickle Creek Golf Course
    13 min walk - 1.1 km
  • 1300m Sprint Loop
    17 min walk - 1.5 km
  • Kimberley's Underground Mining Railway
    3 min drive - 3.1 km

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.)
    25 min drive

Restaurants

  • The Shed
    4 min drive
  • Subway
    4 min drive
  • Pedal & Tap
    4 min drive
  • Our Place restaurant
    4 min drive
  • The Bean Tree Cafe
    4 min drive

About this property

Polaris Lodge

  • Family-friendly hotel in the mountains
  • You can look forward to a golf course, a terrace and a playground at Polaris Lodge. Hit the slopes at this hotel, offering ski-in/ski-out access, downhill skiing and ski passes. The on-site American cuisine restaurant, Buckhorn and Main, offers lunch, dinner and children's meals. Enjoy the gym, as well as activities, such as basketball, ice skating and snowshoeing. Free in-room WiFi is available to all guests, along with laundry facilities and a fireplace in reception.
  • Other perks include:
    • Outdoor pool access nearby, along with sunloungers
    • Free self-parking and extended parking
    • Motorhome/coach/lorry parking, express check-out and ATM/banking services
    • Smoke-free property, a lift and wedding services
  • Room features
  • All guest rooms at Polaris Lodge offer comforts, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Heating and fans
    • Pillowtop mattresses and down duvets
    • Bathrooms with shower/bath combinations and free toiletries
    • 36-inch LCD TVs with premium channels
    • Balconies, fridges and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 966 metres
  • Free extended parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Buckhorn and Main

Things to do

  • 18-hole golf course
  • Basketball
  • Downhill skiing
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Ice skating
  • Outdoor pool (guest access)
  • Playground
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Snowshoeing
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (980 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2000
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 36-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in fee: CAD 50.00
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 50.00
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Trickle Creek Lodge, 500 Stemwinder Drive Kimberley, BC V1A 2Y6]
The host will greet guests on arrival
If you arrive at the property after hours, you'll need to check in at an alternative location: [Po Box 220, 500 Stemwinder Drive]
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in for this property is based at the Trickle Creek Lodge located next door. During the months of April, October, and November, the front desk hours may be limited to 6 AM - 11 PM.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 21 October to 20 December:
  • Bar/Lounge
  • Dining venue

Access methods

Host will greet you

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Early check-in fee: CAD 50.00 (subject to availability)
  • Late check-out fee: CAD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision

Frequently asked questions

Does Polaris Lodge have a pool?

Yes, this property has outdoor pool access. Pool access is from 9:00 AM to 9:00 PM.

Is Polaris Lodge pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Polaris Lodge?

Self-parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at Polaris Lodge?

Check-in begins at 4 PM. Early check-in is available for a fee of CAD 50.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Polaris Lodge?

Checkout is at 11:00 AM. Late checkout is available for CAD 50.00 (subject to availability).

Where is Polaris Lodge located?

Located in the mountains, this Kimberley hotel offers ski-in/ski-out access and is within a 5-minute walk of Kimberley Alpine Resort, North Star Express and Owl T-Bar Ski Lift. Owlette and North Star Trail are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Polaris Lodge Reviews

8.2

Very good

8.8

Cleanliness

9.0

Location

8.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 104 out of 251 reviews
Rating 8 - Good. 87 out of 251 reviews
Rating 6 - Okay. 42 out of 251 reviews
Rating 4 - Poor. 14 out of 251 reviews
Rating 2 - Terrible. 4 out of 251 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hockey get away.

It was a lovely suite, great surroundings, friendly staff. We didn’t have a car with us so it was a little out of the way. Nice time of year to visit.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quite get away...

Beautiful setting...Very quiet....Clean...Comfortable couch and bed in the suite we stayed in...Close to Kimberly town...Amenities on site sparse as we were there early May...end of ski season / Beginning golf season in the area.. Great rate for time of year.... Staff when checking in very helpful for newcomers giving suggestions to eatings and restaurants close by...
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Bit confusing to access but room was great. No on-site eating or staff but once you figure it out everything was great
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we’ve stayed at Polaris, and we will have no hesitation booking again! We love staying at the ski hill, especially for events and the rooms are always clean and comfortable! I would give staff and service a five star - but it seems whenever I call (in business hours) I don’t actually get to speak to anyone, but leaving a voice mail they do get back to you!
Stayed 1 night in Aug 2023
Verified review

4/10 Poor

Like: - Nice location Dislike: - Underground parking card reader very difficult to use, took 3 replacement cards plus maintenance man to get access. - Condo a bit tired, loose taps in kitchen, shower head flow very poor, wifi very unreliable and down half the time.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Overall pleased with our stay 😊
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The character and quietness, off season
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Polaris is Trickle Creeks little brother.

The Polaris is an older hotel but has everything you need to make your trip to Kimberley enjoyable. The rooms are large and the beds are comfortable. There is a kitchen as well as laundry in suite. You share a pool area with the Trickle creek lodge but its a very short walk.
Stayed 5 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
We had a good stay at Polaris Lodge and had easy access to the ski slopes. Limited for food options on the day we stayed but we made it work. Breakfast was the biggest concern as breakfast options were not available until 8:30 AM.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's on a ski resort. Nice view from our window. You can see the ski hills.
Stayed 1 night in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy our stays in Kimberley. The reservation was lost for some reason, but they made it all right. So all good.
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
Last minute ski day for one
Stayed 2 nights in Mar 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The staff were awesome, the room was just ok, it really needs to be updated for the rate with a few more amenities
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was a little confusing - check-in is at a different location than the building where the room is.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
The room was great, and the staff member that checked us in and out was very helpful and thorough. The only negative was the elevator being out of order when we arrived, but it was working again by the next morning. It’s a short building anyhow, so an elevator isn’t the end of the world. We’d definitely stay again.
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
stay was great, but pool wasnt available for 3 days, the hot days🌞🌞
Stayed 7 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was difficult to find and check in was in another hotel
Stayed 1 night in Jun 2023
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Property is run down and “managed” by Trickle Creek Lodge next door. I acknowledge it was off season but the Polaris Lodge was not looked after. Staff next door at Trickle Creek seemed indifferent to looking after Polaris guests. Would NOT recommend.
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness
Signage is unclear resulting in confusion during checkin.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 4 nights in Feb 2023
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Upon arrival they had no record of our reservation. The hotel clerk made us wait while she checked in other clients, even though we were first. Tried to double charge us.
Stayed 1 night in Jun 2023
Verified review

6/10 Okay

Disliked: Amenities
The room was good but the area we were in was having some renovations done in the halls. No staff at Polaris and none of the restaurants were open although the email I received from them stated they would be open. I understand they were open but closed when they shut the ski hill down. They need to update their email.
Stayed 4 nights in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness

A Little Pricey for the Room Size

We stayed during the summer so there was NO ONE there. Given that we were the only guests we wonder why we were given a room that had the AC/heater mechanism next to the room. No Kleenex. 1 hanger in closet. Only 2 drawers for clothes. The down comforter was too hot; without it, too cool. Probably fine for skiers but don't bring much. No equipment allowed in the room.
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Kimberley was a cute and family friendly resort which was great, however our experience at the Polaris Lodge wasn't the best. The lodge seems to be a separate part of the trickle Creek Lodge so if you need anything, you have to walk over to the other side. This includes checking-in/front desk (staff we're amazing!) and pool/hot tub. The place was under renovation when we got there as well, so it was a bit of a mess and dusty. The temperature control didn't work so even if we had air con on, it was roasting and had to open the windows (during the winter). The rooms we're pretty nice, but there was a lack of basic amenities (blankets, kitchen stuff, dead pillows, etc.) that just put a damper on things. Pretty "meh" experience.
Stayed 2 nights in Mar 2023