โรงแรมใกล้ห้างสรรพสินค้าคอตตอนวูด, อัลบูเควอร์ก

"Amazing stay! Very memorable and relaxing. We will be back!"

"Clean and great location"

"Room was ok except for the carpet very dirty. No breakfast even though they advertised. Only coffee in the lobby"

"The hotel allows pets in all rooms. The arm chair and desk chair in our room were covered in dog hair - disgusting!"

"The facility requires improvement in terms of cleanliness and maintenance. There were hairs and dirty towels on the floor, and the amenities were not well-maintained."

"Bathtub/shower looked like a crime scene, spiders/mosquitoes in room, unhelpful staff unwilling to grant a late check-out (even for a fee, said I’d have to pay for another night if we passed the 11:30am mark, unkept/not working fitness center, key card didn’t work on doors so had to always go through the main entrance and the parking lot was covered in glass. There’s a nicer, cleaner hotel right next door with better customer service. 3/10 - just because I needed somewhere to sleep in town and...

"When I called to let the hotel know my check-in would be later than expected due to a flight delay, the man on the phone was very rude. He also changed my reservation dates without asking, which created additional issues with check-in timing. I explained that I still intended to pay for the original night because I simply needed to keep my reservation and arrive late, not move the reservation entirely. Unfortunately, resolving the issue became more of a hassle than it needed to be. On a...

"The building is old, and the breakfast is only waffles, nothing else. I would have liked it to have just a little bit more variety like fruit, coffee, juice, or even water. However, the accommodation itself was good; the room was fine, everything was clean, and the amenities worked well."

"My stay here was okay. The bathrooms looked very poor, like the cracking of the walls around the shower and toilet, and the shower literally looked so questionable i showered with crocs on. The room was decently clean, just don’t look under the bed 😂. The breakfast and pool was nice but hearing the worker complain made the experience not as pleasant. I’d give this place a 6/10"

"Clean"

"The air conditioning was excellent and the parking lot was safe and easy to maneuver my truck. It felt safe as well."

"There were no cups, tissue paper, deadbolt didn’t work, no toilet paper holder. I think they gave me a room that wasn’t ready even though I had a reservation. When I checked in she said she would have to look for a room. "

"I sit at the counter for seven more minutes before night attendant responded."

"People checking in to dirty rooms, no clean room for us. Staff was recently out of hospital and appeared overwhelmed. "

"The room, bathroom, and facilities were very clean. The staff were very pleasant. There was a variety for breakfast: eggs, sausage, cereal, oatmeal, etc. The coffee was good and a good variety. Ample parking was available. The general area was conducive to walking."

"Noisy"

"No"

"This is not a very clean place. To be honest, I would’ve rather paid for a more expensive hotel that would provide a cleaner environment. Everything about our hotel room was dirty, from the bed sheets to the restroom floor. It was horrible. While we did not have any issues with people bothering us or other customers, being too loud just the filth alone was enough to bother my entire family. I definitely would not recommend anybody staying at this hotel, unless you are on a very tight budget. I’m...

"I didn’t like the fact that hotel furniture was too old and room was kind of smelly. Another thing that really disappointed me a lot was the fact that they only had 1 housekeeper for the entire 3 floor hotel. She didnt serviced my room for the first two days. I had to request her to clean our restroom at least and give us another towel since we were two in that room and they only gave us 1 single towel. Elevator was kind of noisy and dirty. I will not go back to that place again."