Portal del Lago Hotel offers comfort and relaxation. Guests can book a spa massage, choose from three pools, or enjoy the garden with a playground for kids. Free WiFi is available throughout, and each day starts with a breakfast buffet.
Villa Carlos Paz is home to Portal del Lago Hotel. Circuito del Perilago and Complejo Aerosilla Carlos Paz are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Estancia La Quinta Park and Balneario Playas de Oro. La Casa de Casper and Bosque Aventura are also worth visiting. Visit our Villa Carlos Paz travel guide
Gob. Alvarez esq. J.L. de Cabrera, Villa Carlos Paz, 5152
A free breakfast buffet, a terrace and a coffee shop/cafe are just a few of the amenities provided at Portal del Lago Hotel. Treat yourself to a massage at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
Other perks at this hotel include:
2 outdoor pools and an indoor pool, along with sunloungers and pool umbrellas
Self-parking (surcharge), a round-trip airport shuttle (surcharge) and a computer station
A 24-hour front desk, a porter/bellboy and a reception hall
A TV in reception, concierge services and luggage storage
Room features
All 94 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
Bathrooms with rainfall showers and designer toiletries
24-inch flat-screen TVs with cable channels
Wardrobes/cupboards, heating and daily housekeeping
Free buffet breakfast available daily 7:30 AM to 10:30 AM
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli
Things to do
2 outdoor pools
Children's club
Full-service spa
Gym
Indoor pool
Playground
TV in common areas
Family friendly
2 outdoor pools
Children's club
Indoor pool
Laundry facilities
Playground
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Business services
Business centre
Computer station
Outdoors
Garden
Picnic area
Pool loungers
Pool umbrellas
Terrace
Full-service spa
Hot tub
Massage
Spa open select days
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Well-lit path to entrance
More
Banquet hall
Designated smoking areas
Reception hall
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
24-inch flat-screen TV with cable channels
Food and drink
Limited room service
More
Air conditioning
Heating
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Argentina value-added tax (VAT) at 21%. A VAT exemption is available to travellers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption only
applies to accommodation, including bookings where breakfast is included.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
We should mention
This property does not have any lifts
Pool access available from 10:00 AM to 8:00 PM
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
Property is also known as
Portal Lago Hotel Villa Carlos Paz
Portal Lago Hotel
Portal Lago Villa Carlos Paz
Portal Del Lago
Portal del Lago Hotel Hotel
Portal del Lago Hotel Villa Carlos Paz
Portal del Lago Hotel Hotel Villa Carlos Paz
Frequently asked questions
Does Portal del Lago Hotel have a pool?
Yes, this property has an indoor pool and 2 outdoor pools. Pool access is from 10:00 AM to 8:00 PM.
Is Portal del Lago Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Portal del Lago Hotel?
Self-parking is available for a fee. Limited spots are available.
What time is check-in at Portal del Lago Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Portal del Lago Hotel?
Checkout is at 10 AM.
Does Portal del Lago Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Portal del Lago Hotel located?
Situated in Villa Carlos Paz, this luxury hotel is within a 5-minute walk of Sports Centre and Carlos Paz Rugby Club. Carlos Paz Waterfront and Uruguay Bridge are also within 2 miles (3 km).
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Portal del Lago Hotel Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Las 4 estrellas son historia. Nada que ver con lo que era El Portal. Desde que llegas te das cuenta que algo paso con el sevicio. Tienen jovenes sin preparacion en atencion al cliente. El manager del restaurant deja mucho que decir. No quiero mencionar la habitacion y el baño, necesitan remodelar y poner gente que sepa de hoteleria. No mas a ese lugar, ni lo recomiendo.
El hotel es muy lindo y bastante conservado. El personal amable, solo que demoraban en atender. Lo único que no me gusto fue que para desayunar no había lugar porque reservan varias mesas que no se pueden usar (supuestamente porque son para el almuerzo). La solución que nos dieron fue que nos ubicáramos con otras personas que les sobrara lugar en las mesas, no me pareció para nada correcto considerando que es un hotel de 4 estrellas y no un hostel.
Nos dieron una habitacion muchp mS pequeña e incomoda
Por que la contratad teni una fuga de agua
Verified traveller
Stayed 1 night in Jan 2019
8/10 Good
Verified traveller
30 Jan 2019
Liked: Room comfort
Para ser un hotel 4 estrellas le falta frigobar en la habitación, como así tbién mantenimiento en la pintura y madera de las puertas, azulejos del baño, ruido en el picaporte del mismo, etc.
Verified traveller
Stayed 4 nights in Jan 2019
8/10 Good
Diego
28 Jan 2019
Liked: Cleanliness, room comfort
Hermoso hotel para días de calor y sol
El hotel está muy bueno en general. Está muy bien ubicado y tiene dos manzanas de extensión, que se comunican por calle o por un puente vidriado, sin necesidad de salir al exterior. Pero en nuestro caso, no pudimos disfrutar mucho de las instalaciones porque llovió durante varios días y el lugar posee 3 piletas descubiertas y solo una bajo techo climatizada y muy pequeña (desde luego, muy concurrida en días de lluvia). Además, no funcionaba el sauna. Estaría bueno que el hotel contara con más actividades disponibles para esos casos.
Otro punto desfavorable, aunque menor es que los servicios de masajes y excursiones son tercerizados, por lo que en la recepción solo marcan el número de teléfono correspondiente y uno tiene que hacer todas las reservaciones directamente.
Fuera de eso, el hotel es muy bonito, el personal es súper atento y amable, y la zona es de las más tranquilas de Carlos Paz, a orillas del lago San Roque y con buena oferta gastronómica a pocas cuadras. Además sirven un desayuno muy variado y abundante.
El hotel es un buen hotel.. quizás en mi experiencia le faltan detalles para ser 4*. Cómo no tener gimnasio o que las habitaciones de la planta baja den a la calle.. o sea que los transeúntes pueden entrar a la habitación sin ser vistos. Poco seguro. Y las mucamas hacen MUCHO ruido en horario de la mañana o la siesta.
Um grande defeito para mim: não tinha frigobar no nosso quarto. Estávamos com um grupo de colegas de trabalho. Alguns quartos tinha frigobar e alguns não.
Lindo hotel, tenía mas expectativas!
Sinceramente sentí que molestaba al personal con los pedidos de bar a la habitación o los pedidos de limpieza a la misma. Puede que sea algo mío personal o no.
Very good stay, rooms are not huge but enough. This hotel has its own charm, unlike all recent hotels. I also found the restaurant very good for very affordable price.
tranquilo muy limpio excelente atención alejado de la cuidad cerca del lago San Roque y del polideportivo con bares alrededor para salir a cenar, un poco caro el restaurante pero excelente comida.